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Virus! How can I fix my PC?
krissiauskl
post Nov 18 2008, 10:04 AM
Post #1


New Member
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Posts: 2
From: Clarksville, TN
OS: windows XP
HI, I am Kristina and new to the site.

I have a huge problem with my pc and no clue how to fix it.

It's an american PC the german version of Windows XP on it.

For a few days now I believe I have a virus.
My computer shuts of whenever it wants, runs very slow and constantly has a pop up that asks me to either allow or block a program that is attempting to use the internet.
It is C:\windows.o/system32\dPl02\dPl022328.exe
I also noticed a new program called RON Tool Netupbanner, that I can not remove or locate on my PC....

By the way....I barely have a clue about any of the technical stuff of computers, can you guys help? Pleeease! wacko.gif

This post has been edited by krissiauskl: Nov 18 2008, 01:01 PM
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krissiauskl
post Nov 18 2008, 01:03 PM
Post #2


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Posts: 2
From: Clarksville, TN
OS: windows XP
Please, can anybody help me with this?
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The Admiral
post Nov 18 2008, 02:27 PM
Post #3


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Posts: 868
From: SL,UT
OS: Windows Vista, XP, Server 2003, Mac OS classic, Mac OS 10.x
Hi krissiauskl, and welcome to Geeks to Go!

Thanks for your patience while we look through your post. Please remember that we are all volunteers here with our own lives to lead, jobs to work, and families to raise, so we aren't able to respond to every single post in such a short amount of time - three hours in this case. Please be patient with us as we make sure that you get the help that you need.

Please follow all of the instructions in this link to clean up about 80% of your virus problems. If the issue hasn't been resolved in steps 1 - 4, follow the instructions in Step Five of that post to post a Hijack This! log for us to look at. When you post your Hijack This! log, be sure to post it in a New Topic in the Malware Removal forum.

Good luck!

This post has been edited by The Admiral: Nov 18 2008, 02:29 PM
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