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Virus? Trojan? Computer stopped working! [CLOSED]
totara
post Sep 10 2008, 08:39 AM
Post #1


New Member
*
Posts: 2
OS: XP



Hey, this is my first post so i dont know who or where i should post this problem. (but please dont move it to somewhere else - unless links is being posted)

ALMOST EVERYTHING stopped working on my computer which is window XP. before all this problems started, my coputer is perfectly normal, i have about 4 GB of memory on both disk. Right now i'm currently using another computer at the moment.


Things that i found out:
** When i tried to run a program/application a box showed up and it says "The paging file is too small for this operation to complete"

** The background is gone - it only show the "active destop recovery" and i cant change it back to normal because when i clicked on the properties on the destop, it shows "Control Panel - There is not enough free memory to run this program" or sometimes it shows "dwwin.exe - application error".

Another similar one is "ERROR - there is not enough free memory to run this program. Quit one or more programs and then try again"

** The taskmanager is not working - i had tried both way to bring it up, but nothing happend -- Ctrl + Alt + Del and right click on the taskbar

** Everytime after I clicked OK to the box that showed up, the computer starts to restart by itself! not quite restarting..but kind of like relogin the user

** The start meny doesnt show words/descriptions, only icons/pictures - i need to mouse over to read/see it!

** When i tried to run internet explorer - the box showd up saying "insufficient system resources exist to complete the requested service"

** When i restart the computer (more like switching off the power) a box showed up saying "MsnMsgr.Exe - Application Error - The application failed to intialize properly (0xc000012d). Click on OK to ternminate the application". So basicly most of the application doesnt work ...



These are the problems i had encountered so far...

All these problems happened right after i installed and reboot TrueCrypt 6.0.

I'm not really good that these sort of things so hopefully someone can help me out how to make my computer normal again...


THANK YOU FOR TAKING YOUR TIME TO READ THIS!! I REALLY APPRECIATED YOUR TIME SPENT READING THIS!! smile.gif
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emeraldnzl
post Sep 10 2008, 08:53 PM
Post #2


Trusted Helper
Group Icon
Posts: 3,336
OS: XP Pro



Hello totara,

Have you tried starting in Safe Mode?

To boot into Safe Mode:

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

If you can get into Safe Mode try going to System Restore and restoring you machine to a time before your problems occurred.

If this gets your machine working you can then go to the link below and follow the self help instructions.

http://www.geekstogo.com/forum/Must-Read-B...-Log-t2852.html

From there you can come back here with your HijackThis log.

Another thought if you do manage to boot into Safe Mod is to uninstall the program you think might have caused your problem.

Let me know how you get on.

regards
emeraldnzl
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totara
post Sep 11 2008, 02:27 AM
Post #3


New Member
*
Posts: 2
OS: XP



emeraldnzl,

thank you for taking your time to read my problems. smile.gif it is currently working right now, and i am using my laptop. I thought i would be in deep trouble because i almost cannot loggin to the computer. After reading your post, i tried starting with Safe Mode and it works!!

here is the HijackThis log you requested...


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:20:13 p.m., on 11/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\Tablet.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F3 - REG:win.ini: run=C:\PPENSB\win32\freeime.exe
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - F:\Orbitdownloader\orbitcth.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Mario Forever Toolbar Helper - {8036D4D7-AAD3-4793-AB49-329E437155A8} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Mario Forever Toolbar - {463DF6D5-BEC1-4d67-B217-59DB692DFC53} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IMprocess] C:\Program Files\Instant Messenger Names\IM-svr.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [VoipDiscount] "C:\program files\voipdiscount.com\voipdiscount\voipdiscount.exe" -nosplash -minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [Registry Helper] "C:\Program Files\Registry Helper\LaunchRegistryHelper.Exe" "C:\Program Files\Registry Helper\RegistryHelper.Exe" /boot
O4 - HKCU\..\Run: [Disk Cleaner] "C:\Program Files\Disk Cleaner\LaunchDiskCleaner.Exe" "C:\Program Files\Disk Cleaner\DiskCleaner.Exe" /boot
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: UDPixel.lnk = D:\UDPixel\UDPixel.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Orbit.lnk = F:\Music\Orbitdownloader\orbitdm.exe
O4 - Global Startup: PenPower Start-Up.lnk = ?
O8 - Extra context menu item: &Download by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Do&wnload selected by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/229?057a41fc270245a49fa627f837ceaba8
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/230?057a41fc270245a49fa627f837ceaba8
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Chinese - {0D5C2EA0-EDCD-11D3-86A5-0088CC224026} - C:\PROGRA~1\TRANST~1\APPLIC~1\TransIE.dll
O9 - Extra 'Tools' menuitem: Chinese - {0D5C2EA0-EDCD-11D3-86A5-0088CC224026} - C:\PROGRA~1\TRANST~1\APPLIC~1\TransIE.dll
O9 - Extra button: (no name) - {676AB8E0-F5A6-11D3-86A5-0088CC224026} - C:\PROGRA~1\TRANST~1\APPLIC~1\TransIE.dll
O9 - Extra 'Tools' menuitem: Transtar Help - {676AB8E0-F5A6-11D3-86A5-0088CC224026} - C:\PROGRA~1\TRANST~1\APPLIC~1\TransIE.dll
O9 - Extra button: English - {C2EDD5E0-EB64-11D3-B4D2-0088CC231035} - C:\PROGRA~1\TRANST~1\APPLIC~1\TransIE.dll
O9 - Extra 'Tools' menuitem: English - {C2EDD5E0-EB64-11D3-B4D2-0088CC231035} - C:\PROGRA~1\TRANST~1\APPLIC~1\TransIE.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-NZ/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1140931193397
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} (NeffyLauncherCtl Class) - http://disteng.nefficient.com/disteng/neff...ffyLauncher.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Banana/LOCALS~1/Temp/msohtml1/01/clip_image002.gif

--
End of file - 12075 bytes



Once again...thank you biggrin.gif
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emeraldnzl
post Sep 11 2008, 11:38 AM
Post #4


Trusted Helper
Group Icon
Posts: 3,336
OS: XP Pro



Hello again totara,

Lets have a deeper look at what's going on.

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)


You might need more than one post to fit the logs on the forum, that's fine.
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Rorschach112
post Sep 14 2008, 04:02 PM
Post #5


GeekU Teacher
Group Icon
Posts: 21,884
From: Dublin
OS: XP



Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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