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Vista windows update error and fail to boot!

Started by tkc , Apr 21 2010 10:41 AM

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#1
tkc

Posted 21 April 2010 - 10:41 AM

New Member

Member
5 posts

Hi all, my friend's laptop fujitsu L1010 got a big problem!

As we postpond the windows auto update, it loads when we trying to start up the laptop. (It will starts before getting to the desktop) Then, for the part 3 of the windows update, it will have an error but no message shown. Following which, it will just shows "shutting down" and the process keeps repeating!

We tried in safe mode, and unable to boot either, it will just restart whenever it tries to load part 3. Then, we tried using "last known gd configuration", the error msg of "windows fail to configure update" appears and restart again.

I guess is due to the windows update error, we are unable to get to the desktop to disable window update.

I need urgent help pls!

Many thanks

Edited by tkc, 21 April 2010 - 11:16 AM.

#2
happyrock

Posted 21 April 2010 - 11:11 AM

Tech Moderator

Retired Staff
9,285 posts

Hi tkc ...

first edit your post and remove your email address...then if he is using vista try this go here for instructions on Repairing the Windows Vista Bootloader...
we only reply in the forums...we don't use email

Edited by happyrock, 21 April 2010 - 11:12 AM.