Windows XP SP2 installation problems |
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Windows XP SP2 installation problems |
Nov 10 2006, 12:33 PM
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#1
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Member ![]() ![]() Posts: 10 OS: XP |
I have a HP Pavillon a640n running XP OS with SP1. I checked the HP site and installed all the patches they recommend before upgrading to SP2. After installing SP2 Windows would not start. It did give me the option to load in safe mode which I did and uninstalled SP2 successfully. I run AVG virus software and Spyware Blaster for spyware. Also Foxfire as my web browser. What do I need to check for before I try installation again? |
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Nov 10 2006, 01:48 PM
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#2
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Philanthropical Physiognomist Posts: 20,563 OS: Windows 98 Second Edition - XP Professional - Office 2003 Professional - XP Home Edition - Office XP Professional - Vista Home Premium - Vista Ultimate |
Did it reboot after saying install complete but not load to the desktop
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Nov 11 2006, 07:36 AM
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#3
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Trusted Tech Posts: 2,663 OS: Windows XP |
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Nov 11 2006, 06:34 PM
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#4
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Member ![]() ![]() Posts: 10 OS: XP |
Yes, it did reboot but would not load to desktop, only in safe mode.
What other actions might be pertinent? Svilla |
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Nov 11 2006, 06:42 PM
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#5
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Philanthropical Physiognomist Posts: 20,563 OS: Windows 98 Second Edition - XP Professional - Office 2003 Professional - XP Home Edition - Office XP Professional - Vista Home Premium - Vista Ultimate |
Run this to get the nearest system checkpoint before you installed SP2
Items in blue which are underlined are clickable to give more information about the process Start the System Restore Utility at a command prompt 1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter. 2. Log on to your computer with an administrator account or with an account that has administrator credentials. 3. Type the following command at a command prompt, and then press ENTER: %systemroot%\system32\restore\rstrui.exe 4. Follow the instructions that appear on the screen to restore your computer to an earlier state. Look for the most recent system checkpoint created before the errors to restore from For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP Once it loads properly, we can look at getting SP2 |
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