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Windows XP

Started by desharkbite , Feb 24 2008 10:04 AM

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#1
desharkbite
Posted 24 February 2008 - 10:04 AM

desharkbite

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I will try to make a long story short...I have a windows xp. Several days ago I accidentally uninstalled my linksys. I reinstalled it and now I am unable to connect to the internet. I do all my school work on line and this will be a major problem if I don't get it running. Anyway, I had my internet company come out to my home to "fix" it, and they told me that I have a good signal and that they are done here! When I initially had the wireless hooked up here, it wasn't easy for them to get it up and running. Their worker spent at least 2 hours here trying all sorts of things to get me on line. Now I fear that since I did the uninstall that it defaulted back to the original time I first got the system. Of course the worker that came to my home wasn't the same guy and had no idea what to do to help me. They also insist that it is not their problem since I have a good network connection. Someone....PLEASE HELP!!!!
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#2
happyrock
Posted 24 February 2008 - 10:43 AM

happyrock

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Lets try and see whether you have equipment related problems. In this step, we will allow the equipment to self-diagnose and resolve the problems.

If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network.

Save all your current work, close all open applications, then shut down your computer ...unplug router and modem

Power up the modem first and after it gets initialized and all the lites are steady..
power up the router...after all the lites are on...
power up the computer

The above steps should take care of your problem

no joy then try this..

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands click on Start.... Run..... type in...CMD ....to open a command prompt box

Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter

Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter
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