Hi,

I really hope some one here can help me as I am now at a complete loss

I have two computers, one desktop and one laptop. I use a router to connect my laptop to the internet.

I had no problems what so ever with the wireless network connection for the first about 12 months of buying the laptop and router! But .. about 3 months ago I have started to experience intermittent network problems.

The problems are very random and I can't see a pattern to them. Sometimes when I turn on my laptop it will connection to the wireless connection with absolutely no problems, sometimes when I turn it on I will be able to access the internet fine, but it continuously says "Acquiring network address". Then sometimes when I turn it on it has a red cross through the little screen thing and says it can't find a connection at all, even though it can see my network for the life of it, it simply won't connect!!

I have had a professional computer technician round to look at the problem, and he said all the setting on the laptop are correct, all the software is installed properly, he could only think that the router had packed in. So he suggested we buy a new router, as that's the only thing that could be stopping the connection.

Here we are, we had a brand spanking new router installed last week, by the same technician .. and what do you know! The darn problem is still there! When I telephoned the technician to tell him the problem hasn't gone away, he came and looked and my computers and router fully again, and said he really has no idea, and said he couldn't help anymore!! I don't know much about computers at all, so theres no chance of me trying to fix it myself, but I don't know what to do right now!!

Sorry this is so long, but it couldn't be shorted.

Any help will be greatly appreciated.

Thank you. Emma.