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Wireless : I am connected but cannot open browser (ie or firefox)
AlexfromFrance
post May 17 2008, 08:15 AM
Post #1


New Member
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Posts: 1
OS: Windows XP



Hello,

Firstly, "excuse my french!", english is not my mother language blushing.gif .

Let me explain the situation :

To type and send this e-mail I am physically connected to a router (tele2box, a french system, but that is not the matter). Now, this router has a wireless connection. I have two laptops, one older one (compaq presario) with a Lynksys wireless device, and a newer one (Asus) with an "Intel® PRO/Wireless 2200BG Network connection".
My one and only problem is that I can use neither internet explorer 7 nor Firefox to surf on the web, but still I am "connected"!!!

Of course, I checked on every forum I could find (french or english) if anyone had the same problem as I have and if he could fix it, but although lots of people had similar problems to mine, I did everything that they were advised to do and it did not work on my laptop.
Here the details :
-I tried first to connect to a wireless public network (unsecured) -> I was "connected" but could not use ie or firefox.
-I tried then to connect to my router using a wireless secured connection -> Same result.
-I thought I had some problem with my wireless device (Intel® PRO/Wireless 2200BG Network connection), and therefore I tried to connect to my router using an ethernet cable -> Same result.

At this time I have to tell you that with my older laptop everything is fine with the connection and surfing. As a result, the problem is not with the router.

Looking on the internet to fix the problem, I understood that my problem was a very common problem : I had a problem with HTTP,HTTS,FTP etc.
Running the ie Diagnostic gives me the same looking results as other people encountering problems :
------------------------------------------------------------------------
Last diagnostic run time: 05/17/08 15:04:24
WinSock Diagnostic
WinSock status


info
Error attmpting to validate the Winsock base providers: 2
error
Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info
Redirecting user to support call


Network Adapter Diagnostic
Network location detection


info
Using home Internet connection
Network adapter identification


info
Network connection: Name=Local Area Connection, Device=Broadcom NetLink ™ Gigabit Ethernet, MediaType=LAN, SubMediaType=LAN
info
Network connection: Name=Wireless Network Connection, Device=Intel® PRO/Wireless 2200BG Network Connection, MediaType=LAN, SubMediaType=WIRELESS
info
Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info
Network connection: Name=Internet on BeWAN-ADSL-Router, Device=Internet on BeWAN-ADSL-Router, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE
info
Both Ethernet and Wireless connections available, prompting user for selection
action
User input required: Select network connection
info
Ethernet connection selected
Network adapter status


info
Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity


info
FTP (Passive): Successfully connected to ftp.microsoft.com.
warn
HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn
HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn
HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
warn
HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
error
Could not make an HTTP connection.
error
Could not make an HTTPS connection.

-----------------------------------------------------------

And of course I tried the Winsockxpfix program, but the problems remains. It is still impossible to use internet explorer or firefox ("Internet explorer cannot display the webpage").
Some advised to go back to the version 6 of Internet Explorer, but that won't fix the problem : Firefox is not working either.
I also tried :
"Start, Run, CMD to open a command prompt:
Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reboot the machine."
"ipconfig /all"
"ipconfig /renew
ipconfig /registerdns"
"ipconfig /flushdns"
Here what I got :
Windows IP Configuration
Host Name . . . . . . . . . . . . . : conducta-08589c
Primary Dns Suffix . . . . . . . . :
Node Type . . . . . . . . . . . . . : Unknown
IP routing enabled . . . . . . . . : No
WINS Proxy enabled . . . . . . . . : No
DNS Suffix Search List . . . . . . : tele2
tele2
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : tele2
Description . . . . . . . . . . . . . . . . : Intel® PRO/Wireless 2200BG Network Connection
Physical address . . . . . . . . . . . . . : 00-0E-35-8C-AF-41
Dhcp Enabled . . . . . . . . . . . . . . . . : Yes
Autoconfiguration enabled . . . . . . . : Yes
IP Address . . . . . . . . . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . . . . . . : 192.168.1.254
DNS Server . . . . . . . . . . . . . . . . . : 192.168.1.254
Lease Obtained . . . . . . . . . . . . . . : Saturday, May 17, 2008 2:39:11 PM
Lease Expires . . . . . . . . . . . . . . . . : Sunday, May 18, 2008 2:39:11 PM

Ethernet adapter Local Area Connection :
Connection-specific DNS Suffix . : tele2
Description . . . . . . . . . . . . . . . . : Broadcom Netlink <TM> Gigabit Ethernet
Physical address . . . . . . . . . . . . . : 00-11-D8-1C-11-A6
Dhcp Enabled . . . . . . . . . . . . . . . . : Yes
Autoconfiguration enabled . . . . . . . : Yes
IP Address . . . . . . . . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . . . . . :
DHCP Server . . . . . . . . . . . . . . . . : 192.168.1.254
DNS Server . . . . . . . . . . . . . . . . . : 192.168.1.254
Lease Obtained . . . . . . . . . . . . . . : Saturday, May 17, 2008 2:39:08 PM
Lease Expires . . . . . . . . . . . . . . . . : Sunday, May 18, 2008 2:39:08 PM

and then "Succesfully flushed the DNS Resolver Cache".

The problem coould not be fixed.
Do you have any idea how I could fix it ???

Thanks in advance for reading and answering smile.gif
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