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Word attachments open slow in Outlook 2003, MS Word attachment opens slowly
rwilpower
post Jul 11 2005, 12:57 PM
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After working in Outlook 2003 for a while, any MS Word Email attachment will open slowly; maybe 60-120 seconds or more. When I start Outlook, if I open a Word Email attachment 1st thing, any other Word attachment opens quickly. After a while, if I try to open a Word attachment, it will take a minute or two to open. Closing Outlook will not help. I have to re-boot the computer and open Outlook, open a Word attachment, and that will stop the problem for a while; maybe an hour or two. If I do not open a Word attachment immediately upon opening Outlook, then an attached Word doc will open slowly.

MS Word that is not an Email attachment does not have the same problem; Word opens immediately.

I have monitored the CPU, while the hourglass is turning, there is no indication that CPU usage is excessive, nor is there any HD action. It just sits there. The Windows Task Manager does not show any abnormal processes, and the Application tab will only show Word is not responding. Even trying to shut down the Application can take a while.
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The_Sloth
post Jul 12 2005, 03:18 PM
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A question before I hazard a guess at what your problem might be...are you running Symantec Anti-virus?
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rwilpower
post Jul 14 2005, 05:53 AM
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Yes, but I have already disabled Office Plug-in
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The_Sloth
post Jul 14 2005, 06:08 AM
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Did you disable it in Symantec or in Outlook?
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rwilpower
post Jul 14 2005, 06:37 AM
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Just in Symantic. How do you disable it in Outlook?
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The_Sloth
post Jul 14 2005, 06:59 AM
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Open Outlook and go to Tools>Options. Navigate to the Other tab, then press the Advanced Options button, then the Add-In Manager button.

You should now be looking at a list of items with checkboxes next to them. Tell me what you see on the list and whether the items are checked or unchecked.
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rwilpower
post Jul 14 2005, 07:29 AM
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Empty the Deleted Items folder upon exiting - Unchecked
Make Outlook the default program for E-mail, Contacts, and Calender - Checked
AutoArchive
Reading Pane
Enable the Person Names Smart Tag - Checked
Display Messenger Status in the Form Field - Checked
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wittybrit
post Jul 24 2005, 04:46 PM
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You didn't follow the full intructions:
1. Open Outlook and go to Tools>Options.
2. Navigate to the Other tab,
3. then press the Advanced Options button,
4. then the Add-In Manager button.

You stopped at step 2!
Although I think "Sloth" wanted you to click on "COM Add-ins" in step 4. This is where I have my "Norton AntiSpam Outlook Plugin"
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rwilpower
post Jul 25 2005, 06:29 AM
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All of the following are chesched
DCCExtensions
Exchange Extensions property pages
Windows CE Support
Fax Server Extension
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