I originally posted in Windows XP forum. Here was my problem. I could not shut down Windows XP. I did not have my Add/Remove programs come up when I clicked on the icon. I did not have Auto updates come up when I clicked on the icon. (Note: I have CA Security Suite running on my computer.) Thus far I have placed the UPHCleanup utility on my system. That didn't solve the problem. Next I started the steps outlined on the Malware forum. I have done the ATF-Cleaner, placed a single restore point and deleted all previous ones and have run the AVG Anti-Spyware on my system in safe mode while keeping my CA Security Suite Anti-virus and Anti-spyware disabled. The scan didn't generate any reports but found 41 traces of spyware. The ones that were visible were tracking cookies. My system is now working. I can shut down. My Auto Updates is working and I have updated today. My Add/Remove Programs is now generating a list. My question is: should I continue with the steps to take before posting a HiJackthis log just to be sure I'm probably clean or should I stop here and assume I got rid of whatever was causing the problem? Would I still need to post a HiJackThis log if I do all the steps posted?