bloodhound virus [RESOLVED]

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bloodhound virus [RESOLVED], norton does nothing

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alsauto View Member Profile	Aug 18 2005, 06:21 PM Post #1
Member Posts: 10 OS: xp	I have the bloodhound.w32.ep virus norton anti virus 2005 will not remove it, i have been reading the other post here on geeks to go, I have downloaded the necessary software as recomended on your site, here is my hijack log any help is appreciated, thanks in advance Al Logfile of HijackThis v1.99.1 Scan saved at 6:31:07 PM, on 8/18/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\shnlog.exe C:\WINDOWS\popuper.exe C:\WINDOWS\system32\msole32.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe C:\WINDOWS\system32\intmonp.exe C:\WINDOWS\system32\intmon.exe C:\WINDOWS\system32\msiexec.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/ F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hp28F3.tmp O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing) O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [KONICA MINOLTA PagePro 1350WStatusDisplay] C:\WINDOWS\system32\MSTMON_Q.EXE O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll O20 - Winlogon Notify: style2 - C:\WINDOWS\q344155609_disk.dll O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Trevuren View Member Profile	Aug 18 2005, 07:12 PM Post #2
Malware Eradicator Posts: 18,666 From: Ottawa OS: Windows XP Pro /Vista Ultimate	Hi alsauto and welcome to the Geeks to Go Forums. My name is Trevuren and I will be helping you with your log. 1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a. If you already have logged in, go directly to item a. a. Click on My Controls at the top right hand corner of the window. b. In the left hand column, click "View Topics" c. If you click on the title of your post, you will be taken there 2. Also, while at the My Controls page, check the box to the right of your post and then scroll down. .Where it says "unsubscribe" click the pull-down menu and select "immediate email notification" 3. Please DELETE your current HJT program from its present location. 4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process! A. Close ALL windows except HJT B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy') C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste') DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER Regards, Trevuren

alsauto View Member Profile	Aug 18 2005, 07:53 PM Post #3
Member Posts: 10 OS: xp	thanks for the quick reply Trevuren, here is the HJT log Logfile of HijackThis v1.99.1 Scan saved at 9:47:03 PM, on 8/18/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\Program Files\ewido\security suite\ewidoguard.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\shnlog.exe C:\WINDOWS\system32\msole32.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\WINDOWS\system32\MSTMON_Q.EXE C:\WINDOWS\system32\intmon.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe C:\WINDOWS\popuper.exe C:\WINDOWS\system32\cmd.exe C:\WINDOWS\system32\cmd.exe C:\Program Files\Hijackthis\HijackThis.exe C:\WINDOWS\system32\msiexec.exe C:\WINDOWS\system32\intmonp.exe C:\WINDOWS\system32\taskmgr.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/ F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpD558.tmp O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing) O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [KONICA MINOLTA PagePro 1350WStatusDisplay] C:\WINDOWS\system32\MSTMON_Q.EXE O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll O20 - Winlogon Notify: style2 - C:\WINDOWS\q344155609_disk.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Trevuren View Member Profile	Aug 18 2005, 08:19 PM Post #4
Malware Eradicator Posts: 18,666 From: Ottawa OS: Windows XP Pro /Vista Ultimate	I have to address another problem you have before I can do something about your screen. It is really important you perform everything exactly as I ask you in the same order, so I strongly suggest you print this out, because you have to work in safe mode. This is complicated so please take your time. ***Please disable the Guard portion of EWIDO. You can re-enable it after your log is all clean.* 1. Please download Process Explorer: http://www.sysinternals.com/files/procexpnt.zip 2. Download Killbox: http://www.atribune.org/downloads/KillBox.exe 3. Reboot into Safe Mode` ( without networking support !) the rest of this fix must be done in safe mode. 4. Unzip Process Explorer and double click on procexp.exe In the top section of the Process Exlporer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top. Once you see this screen click on each instance of q344155609_disk.dll once and then click the kill button. After you have killed all of the q8076734_disk.dll's under winlogon click OK. Next double click on explorer.exe and again click once on each instance of q344155609_disk.dll then click the kill button. Click on the Threads tab at the top. Once you have done that click OK again. 5. Next run HijackThis and place a check beside the following. O20 - Winlogon Notify: style2 - C:\WINDOWS\q344155609_disk.dll Now click fix checked and close HijackThis. 6. Double click on Killbox.exe and then check the delete on reboot button. Enter the following filepath and filename into the Full path of file to delete box C:\WINDOWS\q344155609_disk.dll Click the red circle with the white x and allow your computer to reboot. After your computer has rebooted please run Hijackthis again and post a new HijackThis log.** Regards, Trevuren

alsauto View Member Profile	Aug 20 2005, 06:17 AM Post #5
Member Posts: 10 OS: xp	i do not see these instances q344155609_disk.dll or q8076734_disk.dll's in process explorer.

Trevuren View Member Profile	Aug 20 2005, 11:55 AM Post #6
Malware Eradicator Posts: 18,666 From: Ottawa OS: Windows XP Pro /Vista Ultimate	Please repost a fresh HJT log for analysis. Thanks, Trevuren

alsauto View Member Profile	Aug 21 2005, 09:17 AM Post #7
Member Posts: 10 OS: xp	here is the new HJT log sorry about the delay my basement flooded friday eve Logfile of HijackThis v1.99.1 Scan saved at 1:07:42 AM, on 8/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\shnlog.exe C:\WINDOWS\system32\msole32.exe C:\WINDOWS\popuper.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\WINDOWS\system32\MSTMON_Q.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\intmon.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/ F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpFBD8.tmp O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing) O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [KONICA MINOLTA PagePro 1350WStatusDisplay] C:\WINDOWS\system32\MSTMON_Q.EXE O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll O20 - Winlogon Notify: style2 - C:\WINDOWS\q344155609_disk.dll (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Trevuren View Member Profile	Aug 21 2005, 11:34 AM Post #8
Malware Eradicator Posts: 18,666 From: Ottawa OS: Windows XP Pro /Vista Ultimate	Download the following self-extracting file smitRem.exe and save the file to your DESKTOP. Double click the Smitrem.exe icon on your Desktop. Then click Run>Start and a Smitrem folder will apear on your desktop also. Place a shortcut to Panda ActiveScan on your desktop. Download the trial version of Ewido Security Suite Please read Ewido Setup Instructions Install the program Update the definitions to the newest files. DO NOT RUN IT YET Install Ad-Aware SE 1.06, follow these download and setup instructions. Ad-Aware SE Setup Update the definitions DO NOT RUN IT YET REBOOT your computer in SafeMode by doing the following: Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, press F8. Instead of Windows loading as normal, a menu should appear Select the first option, to run Windows in Safe Mode. Now open HJT, click SCAN and place a checkmark next to each of the following items: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/ F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpFBD8.tmp O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe O20 - Winlogon Notify: style2 - C:\WINDOWS\q344155609_disk.dll (file missing) Click the Fix Checked box and EXIT HJT Using Windows Explorer, please locate and DELETE the following files/folders (with all their content), if they are still present: C:\WINDOWS\system32\hpFBD8.tmp C:\WINDOWS\system32\msmsgs.exe C:\WINDOWS\q344155609_disk.dll Open the smitRem folder Double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish. NOTE:The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply. [U]Open Ad-aware and do a full scan. Remove all it finds.[/u] Run Ewido: Click on scanner Click on Complete System Scan and the scan will begin. NOTE: During some scans with ewido it is finding cases of false positives. You will need to step through the process of cleaning files one-by-one. If ewido detects a file you KNOW to be legitimate, select none as the action. DO NOT select "Perform action on all infections" If you are unsure of any entry found select none for now. When the scan is finished, click the Save report button at the bottom of the screen. Save the report to your desktop Close Ewido Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present. REBOOT back into Normal Mode Click the Panda ActiveScan shortcut Do a full system scan. Make sure the autoclean box is checked! Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply. Let me know if any problems persist. Regards, Trevuren

alsauto View Member Profile	Aug 21 2005, 03:19 PM Post #9
Member Posts: 10 OS: xp	Hi Trevuren here is are the logs you requested ewido security suite - Scan report --------------------------------------------------------- + Created on: 5:52:01 AM, 8/20/2005 + Report-Checksum: 55862B48 + Scan result: D:\bakerperf\Documents and Settings\Baker Performance\Cookies\baker performance@programs.wegcash[1].txt -> Spyware.Cookie.Wegcash : Cleaned with backup D:\bakerperf\WINNT\hhU.dll -> TrojanSpy.Spung.a : Cleaned with backup D:\bakerperf\WINNT\system32\ia.dll -> Dialer.Generic : Cleaned with backup ::Report End ~~~ Drive root ~~~ ~~~ Wininet.dll ~~~ wininet.dll INFECTED!! Starting replacement procedure. ~~~~ Looking for C:\WINDOWS\system32\dllcache\wininet.dll ~~~~ ~~~~ dllcache\wininet.dll not present! ~~~~ ~~~~ Looking for C:\WINDOWS\$hf_mig$\KB890923\SP2QFE\wininet.dll ~~~~ ~~~~ C:\WINDOWS\$hf_mig$\KB890923\SP2QFE Present! ~~~~ ~~~~ Checking KB890923\SP2QFE\wininet.dll for infection ~~~~ ~~~~ KB890923\SP2QFE Clean! ~~~~ ~~~ Replaced wininet.dll from KB890923\SP2QFE ~~~ ~~~ Upon reboot ~~~ wininet.old present! oleadm.dll not present! oleext.dll not present! ~~~ Upon completion ~~~ wininet.old not present! oleadm.dll not present! oleext.dll not present! ~~~~ Rechecking C:\WINDOWS\system32\wininet.dll for infection ~~~~ ~~~~ C:\WINDOWS\system32\wininet.dll Clean! ~~~~ Logfile of HijackThis v1.99.1 Scan saved at 5:16:30 PM, on 8/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\Program Files\ewido\security suite\ewidoguard.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\WINDOWS\system32\MSTMON_Q.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [KONICA MINOLTA PagePro 1350WStatusDisplay] C:\WINDOWS\system32\MSTMON_Q.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe Thank You very much for all your help every thing apears to be normal. Al

Trevuren View Member Profile	Aug 21 2005, 05:13 PM Post #10
Malware Eradicator Posts: 18,666 From: Ottawa OS: Windows XP Pro /Vista Ultimate	Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures. Trevuren

alsauto View Member Profile	Aug 21 2005, 05:26 PM Post #11
Member Posts: 10 OS: xp	Everthng seems ok now thanks for your help. I will donate through pay pal Thanks again Al

Trevuren

Aug 21 2005, 05:35 PM

Post #12

Malware Eradicator
Group Icon

Posts: 18,666
From: Ottawa
OS: Windows XP Pro /Vista Ultimate

Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

2. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE

Right-click "My Computer", and then left click "Properties".
Left click on "System Restore Tab"
Check box beside "Turn Off System Restore"
Left click on "Apply"

TO ENABLE SYSTEM RESTORE

Remove check mark from "Turn Off System Restore"
Click on "Apply"

Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.