Plz plz plz help!!! I cant run ms config, Ctr+Alt+Delete does nothing anymore!!!! i think its something to with a program that keeps installing called mirco5oft or sometimes mircos0ft with a msn icon!!!! Plz help!!! I think this process has something to do with it c:\micdd5.exe!

This post has been edited by $eymour: Feb 24 2006, 04:30 AM

Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net/en/download/updates/ to update manually.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Don't run it yet.

Download Brute Force Uninstaller http://www.merijn.org/files/bfu.zip and unzip it to it’s own folder (c:\BFU).

Run the program and click the Web button located on the top right corner.

Copy and paste the below web address into the address bar of the Download script window:

http://metallica.geekstogo.com/alcanshorty.bfu

Checkmark the following boxes:
Use settings specified in script for the above option.
Show log after script ends.
Execute the script by clicking the Execute button.

When it finishes running, click the Save button for a copy of the log. Post the log created by the script when you have completed the fix.

Restart your computer and boot into Safe Mode (if you don't know how, go to http://www.bleepingcomputer.com/forums/ind...showtutorial=61 ).

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Now open Ewido and do a scan on your system.

* Click on scanner.
* Click on 'Complete System Scan' and the scan will begin.
* While the scan is in progress you will be prompted to clean the first infected file it finds. Choose 'Remove', then put a check next to 'Perform action on all infections' in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.
Exit Ewido when it's done.
* Once the scan has completed, there will be a button located on the bottom of the screen named 'Save report'.
* Click 'Save report'.
* Save the report to your desktop.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you check the last one:

O3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll (file missing)
O4 - HKLM\..\Run: [Winpooch] C:\Program Files\Winpooch\Winpooch.exe
O4 - HKLM\..\Run: [Internet] C:\windows\system32\drivers\helpsys\internet.exe
O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
O4 - HKLM\..\Run: [winlog] winlog.exe
O4 - HKLM\..\RunServices: [winlog] winlog.exe
O4 - HKCU\..\Run: [Internet] C:\windows\system32\drivers\helpsys\internet.exe

Locate and delete the following:

c:\micdd5.exe
C:\Program Files\Common Files\VCClient\
C:\Program Files\outlook\
C:\Program Files\TheSearchAccelerator\
C:\Program Files\Winpooch\
C:\windows\system32\drivers\helpsys\internet.exe
winlog.exe

See what else is in this folder (C:\windows\system32\drivers\helpsys\) . Are all those files in there created about the same time when you have these problems? If so, delete that whole helpsys folder.

Restart your computer to get back to Normal Mode. Post the Ewido report and a new HijackThis log here.

Thanks alot greyknight17 my pc seem's fine now!!!

Your log is clean.

To help prevent future spyware infections, read the Anti-Spyware Tutorial and use the tools provided.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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