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can someone tell me what's wrong with my pc please
efes5
post Aug 9 2005, 05:25 PM
Post #1


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Posts: 17
OS: windows xp



My computer doesn't shutdown most of the times, it says smss.exe not responding,etc. , when i turn the pc on it gives me a backweb id invalid message...and sometimes when i try to shut it down it restarts saying that it recovered from almost crashing. Can anyone let me know what could possibly be wrong with my computer? Thanks.
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Kat
post Aug 9 2005, 05:39 PM
Post #2


Faerie Kitty Geek
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Posts: 17,875
From: Crawfordsville, IN
OS: XP Pro



Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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