cant remove some entries [RESOLVED]

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cant remove some entries [RESOLVED], Problems with a couple of entries that I

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phooey View Member Profile	Jul 13 2005, 06:48 AM Post #1
Member Posts: 11 OS: Windows 2K	Can anyone help? I have a W2K machine, SP4 and I have the following that Spybot says has removed but cant. coolwwwsearch.leftovers & EffectiveBandToolbar I have tried running Spybot several times and each time it finds the problems and says that it has cleaned them. on reboot the problems re-occur. Have tried windows update and am getting Active-x problems saying that it cant load. So ran Hijackthis and here is the log. Any help would be appreciated. Logfile of HijackThis v1.99.1 Scan saved at 12:07:35, on 13/07/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\svchost.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINNT\system32\regsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.EXE C:\WINNT\system32\RunDll32.exe C:\KMaestro\Key_e.EXE C:\Program Files\Ahead\InCD\InCD.exe C:\WINNT\system32\pctspk.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe C:\WINNT\system32\rundll32.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\WINNT\system32\internat.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\Norton AntiVirus\OPScan.exe C:\Documents and Settings\Administrator\My Documents\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\se.dll/space.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\se.dll/space.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = jim:80 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {3C74F7BE-B4BC-4277-B625-744F76C954D6} - C:\WINNT\system32\lhgp.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SiS KHooker] C:\WINNT\system32\khooker.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [KeyMaestro] C:\KMaestro\KMaestro.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\se.dll,DllInstall O4 - HKCU\..\Run: [internat.exe] internat.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O18 - Filter: text/html - {D2B79C4A-EC4A-48BC-8907-2D2F4D53BD2E} - C:\WINNT\system32\lhgp.dll O18 - Filter: text/plain - {D2B79C4A-EC4A-48BC-8907-2D2F4D53BD2E} - C:\WINNT\system32\lhgp.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

tampabelle View Member Profile	Jul 13 2005, 11:09 AM Post #2
Member 5k Posts: 6,363 OS: Windows XP	Download SpSeHjFix into a folder. Disconnect from the net and Close ALL OPEN PROGRAMS. Run 'SpSeHjfix' and click on "Start Disinfection". When it's finished it will reboot your machine to finish the cleaning process. The tool creates a log of the fix which will appear in the folder. Reboot and post a fresh HJT log and the log that was created by 'SpSeHjfix'.

phooey View Member Profile	Jul 15 2005, 05:10 AM Post #3
Member Posts: 11 OS: Windows 2K	OK Thanks. Have run the file and here is the log from the disinfection. (7/15/05 09:57:24) SPSeHjFix started v1.1.2 (7/15/05 09:57:24) OS: Win2000 Service Pack 4 (5.0.2195) (7/15/05 09:57:24) Language: english (7/15/05 09:57:24) Win-Path: C:\WINNT (7/15/05 09:57:24) System-Path: C:\WINNT\system32 (7/15/05 09:57:24) Temp-Path: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ (7/15/05 09:57:32) Disinfection started (7/15/05 09:57:32) Bad-Dll(IEP): c:\docume~1\admini~1\locals~1\temp\se.dll (7/15/05 09:57:32) Searchassistant Uninstaller found: regsvr32 /s /u C:\WINNT\system32\lhgp.dll (7/15/05 09:57:33) Searchassistant Uninstaller - Keys Deleted (7/15/05 09:57:33) UBF: 6 - UBB: 6 - UBR: 20 (7/15/05 09:57:33) FilterKey: HKCR\text/html (deleted) (7/15/05 09:57:33) FilterKey: HKCR\CLSID\{D2B79C4A-EC4A-48BC-8907-2D2F4D53BD2E} (deleted) (7/15/05 09:57:33) FilterKey: HKLM\SOFTWARE\Classes\text/html (error while deleting) (7/15/05 09:57:33) FilterKey: HKCR\text/plain (deleted) (7/15/05 09:57:33) FilterKey: HKCR\CLSID\{D2B79C4A-EC4A-48BC-8907-2D2F4D53BD2E} (error while deleting) (7/15/05 09:57:33) FilterKey: HKLM\SOFTWARE\Classes\text/plain (error while deleting) (7/15/05 09:57:34) BHO-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3C74F7BE-B4BC-4277-B625-744F76C954D6} (deleted) (7/15/05 09:57:34) BHO-Key: HKCR\CLSID\{3C74F7BE-B4BC-4277-B625-744F76C954D6} (deleted) (7/15/05 09:57:34) Run-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Run\sp=rundll32 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\se.dll,DllInstall (deleted) (7/15/05 09:57:34) UBF: 4 - UBB: 5 - UBR: 19 (7/15/05 09:57:34) Bad IE-pages: deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\docume~1\admini~1\locals~1\temp\se.dll/space.html deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank deleted: HKCU\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank deleted: HKCU\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\docume~1\admini~1\locals~1\temp\se.dll/space.html deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank (7/15/05 09:57:34) Stealth-String not found (7/15/05 09:57:34) File added to delete: c:\winnt\system32\lhgp.dll (7/15/05 09:57:34) File added to delete: c:\docume~1\admini~1\locals~1\temp\se.dll (7/15/05 09:57:34) Reboot (7/15/05 10:00:05) SPSeHjFix started v1.1.2 (7/15/05 10:00:05) OS: Win2000 Service Pack 4 (5.0.2195) (7/15/05 10:00:05) Language: english (7/15/05 10:00:05) Win-Path: C:\WINNT (7/15/05 10:00:05) System-Path: C:\WINNT\system32 (7/15/05 10:00:05) Temp-Path: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ (7/15/05 10:00:08) Disinfection started (7/15/05 10:00:08) Bad-Dll(IEP): c:\docume~1\admini~1\locals~1\temp\se.dll (7/15/05 10:00:08) Searchassistant Uninstaller found: regsvr32 /s /u C:\WINNT\system32\lhgp.dll (7/15/05 10:00:08) Searchassistant Uninstaller - Keys Deleted (7/15/05 10:00:08) UBF: 6 - UBB: 6 - UBR: 20 (7/15/05 10:00:08) FilterKey: HKCR\text/html (deleted) (7/15/05 10:00:08) FilterKey: HKCR\CLSID\{278F03BD-FD64-44B4-AF29-ACDF315D5BDF} (deleted) (7/15/05 10:00:08) FilterKey: HKLM\SOFTWARE\Classes\text/html (error while deleting) (7/15/05 10:00:08) FilterKey: HKCR\text/plain (deleted) (7/15/05 10:00:08) FilterKey: HKCR\CLSID\{278F03BD-FD64-44B4-AF29-ACDF315D5BDF} (error while deleting) (7/15/05 10:00:08) FilterKey: HKLM\SOFTWARE\Classes\text/plain (error while deleting) (7/15/05 10:00:08) BHO-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4FD6DB56-B39E-4E89-94AD-2E17D40BAD24} (deleted) (7/15/05 10:00:08) BHO-Key: HKCR\CLSID\{4FD6DB56-B39E-4E89-94AD-2E17D40BAD24} (deleted) (7/15/05 10:00:08) Run-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Run\sp=rundll32 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\se.dll,DllInstall (deleted) (7/15/05 10:00:08) UBF: 4 - UBB: 5 - UBR: 19 (7/15/05 10:00:08) Bad IE-pages: deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\docume~1\admini~1\locals~1\temp\se.dll/space.html deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank deleted: HKCU\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank deleted: HKCU\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\docume~1\admini~1\locals~1\temp\se.dll/space.html deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Page: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Main, HomeOldSP: about:blank deleted: HKLM\Software\Microsoft\Internet Explorer\Search, SearchAssistant: about:blank (7/15/05 10:00:08) Stealth-String not found (7/15/05 10:00:08) File added to delete: c:\winnt\system32\lhgp.dll (7/15/05 10:00:08) File added to delete: c:\docume~1\admini~1\locals~1\temp\se.dll (7/15/05 10:00:08) Reboot Also re ran HijakThis and here is the log for that Logfile of HijackThis v1.99.1 Scan saved at 10:04:06, on 15/07/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\csrss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\svchost.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINNT\system32\regsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.EXE C:\WINNT\system32\RunDll32.exe C:\KMaestro\Key_e.EXE C:\Program Files\Ahead\InCD\InCD.exe C:\WINNT\system32\pctspk.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\WINNT\system32\internat.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE C:\Program Files\WinZip\WZQKPICK.EXE C:\Documents and Settings\Administrator\My Documents\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = jim:80 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SiS KHooker] C:\WINNT\system32\khooker.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [KeyMaestro] C:\KMaestro\KMaestro.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKCU\..\Run: [internat.exe] internat.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Then ran a Spybot and it came up all clear. Does this mean it's clean then?

tampabelle View Member Profile	Jul 15 2005, 07:09 AM Post #4
Member 5k Posts: 6,363 OS: Windows XP	Hi Phooey, Its getting better. We need to ensure that all traces of the infections are removed. we will need to download a few tools that will help us in the removal of your problem. Download about:buster by RubbeRDuckY Here. Download CWShredder Here. Download and install CleanUp! Here Save all of these files somewhere you will remember like to the Desktop. Update About:Buster Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created. Navigate to the AboutBuster directory and double-click on AboutBuster.exe. Click "OK" at the prompt with instructions. Click "Update" and then "Check For Update" to begin the update process. If any updates exist please download them by clicking "Download Update" then click the X to close that window. Now close About:Buster Update CWShredder Open CWShredder and click I AGREE Click Check For Update Close CWShredder Boot into Safe Mode: Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. Please run about:buster by RubbeRDuckY: Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams. Click Yes to allow it to shutdown explorer.exe. It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so. When it has finished, click Save Log. Make sure you save it as I may need a copy of it later. Reboot your computer into safe mode again Run about:buster again following the same instructions as above, this time without the restart at the end Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about. Now run CleanUp!Reboot your computer into normal windows. Post the About:Buster log and a fresh HJT log here

phooey View Member Profile	Jul 18 2005, 05:11 AM Post #5
Member Posts: 11 OS: Windows 2K	Hi Tampabelle, Have done this. here are the logs. About buster. AboutBuster 5.0 reference file 30 Scan started on [18/07/2005] at [10:11:16] ------------------------------------------------ Streams(ADS) not scanned: System not NTFS ------------------------------------------------ No Files Found! ------------------------------------------------ Scan was COMPLETED SUCCESSFULLY at 10:11:16 AboutBuster 5.0 reference file 30 Scan started on [18/07/2005] at [10:18:03] ------------------------------------------------ Streams(ADS) not scanned: System not NTFS ------------------------------------------------ No Files Found! ------------------------------------------------ Scan was COMPLETED SUCCESSFULLY at 10:18:03 Hijack this. Logfile of HijackThis v1.99.1 Scan saved at 10:04:06, on 15/07/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\csrss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\svchost.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINNT\system32\regsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.EXE C:\WINNT\system32\RunDll32.exe C:\KMaestro\Key_e.EXE C:\Program Files\Ahead\InCD\InCD.exe C:\WINNT\system32\pctspk.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\WINNT\system32\internat.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE C:\Program Files\WinZip\WZQKPICK.EXE C:\Documents and Settings\Administrator\My Documents\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = jim:80 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SiS KHooker] C:\WINNT\system32\khooker.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [KeyMaestro] C:\KMaestro\KMaestro.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKCU\..\Run: [internat.exe] internat.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe How are we doing? Phooey.

tampabelle View Member Profile	Jul 18 2005, 06:43 AM Post #6
Member 5k Posts: 6,363 OS: Windows XP	Hi Phooey, A few minor items to be fixed Run Hijack This and click on scan. The following items need to be fixed - R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked. Reboot the PC and post a fresh HJT log

phooey View Member Profile	Jul 19 2005, 04:29 AM Post #7
Member Posts: 11 OS: Windows 2K	Hi Tampabelle, done this below are 2 logs first is after fix before reboot. Logfile of HijackThis v1.99.1 Scan saved at 10:42:11, on 19/07/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\csrss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\svchost.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINNT\system32\regsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.EXE C:\WINNT\system32\RunDll32.exe C:\KMaestro\Key_e.EXE C:\Program Files\Ahead\InCD\InCD.exe C:\WINNT\system32\pctspk.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\WINNT\system32\internat.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE C:\Program Files\WinZip\WZQKPICK.EXE C:\Fixspy\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = jim:80 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SiS KHooker] C:\WINNT\system32\khooker.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [KeyMaestro] C:\KMaestro\KMaestro.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKCU\..\Run: [internat.exe] internat.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe This second is after reboot also. Logfile of HijackThis v1.99.1 Scan saved at 10:42:11, on 19/07/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\csrss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\svchost.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINNT\system32\regsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.EXE C:\WINNT\system32\RunDll32.exe C:\KMaestro\Key_e.EXE C:\Program Files\Ahead\InCD\InCD.exe C:\WINNT\system32\pctspk.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\WINNT\system32\internat.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE C:\Program Files\WinZip\WZQKPICK.EXE C:\Fixspy\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = jim:80 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SiS KHooker] C:\WINNT\system32\khooker.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [KeyMaestro] C:\KMaestro\KMaestro.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fppdis2a.exe O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINNT\system32\spool\DRIVERS\W32X86\3\fpdisp5a.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKCU\..\Run: [internat.exe] internat.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Hope this means something. Phooey.

tampabelle View Member Profile	Jul 19 2005, 07:42 AM Post #8
Member 5k Posts: 6,363 OS: Windows XP	Hi Phooey, The reason why we ask for the HJT log after reboot is becdause we are giving a chance to the infection to show itself or reveal a few symptoms. Immediately after the fix in HJT, it will look fixed. CONGRATULATIONS !!!!!!!! Your PC is clean I would recommend the following steps to keep your PC clean � PREVENTIVE MEASURES FOR FUTURE Operating System 1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links Windows security and critical updates Internet Explorer security and critical updates Also ensure that automatic updates are enabled for faster updation of the system. (Right click on My Computer on your desktop, properties and Automatic Updates tab. Anti-Virus Software 2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are : Norton Anti-Virus McAfee Anti-Virus AVG Anti-Virus --- freeware Avast Home Edition --- freeware Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC. Firewall 3. You should also have a good firewall. Here are 3 free ones available for personal use: Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm Internet Browsers 4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all. Some alternate browsers I suggest are Firefox Mozilla Browser and Opera Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components. Spyware Protection 5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard. SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates. Spyware Removers 6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are : Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections. AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well. Regular Maintenance of PC 7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions. An alternate freeware software which can be used is CleanUp. Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded. Go ahead and enjoy a clean PC !!!!!!!!!!!!!

phooey