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cant get rid of aurora [RESOLVED]

Started by dee.vee.ess , Jun 17 2005 06:50 PM

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#1
dee.vee.ess
Posted 17 June 2005 - 06:50 PM

dee.vee.ess

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hi.. i have tryed many things to get rid of aurora but have been unsucessful and i badly need some help!!! i have tryed the things you have told others to do but it hasnt gone away.. here are my logs..

many thanks.


Logfile of HijackThis v1.99.1
Scan saved at 9:54:15 AM, on 18/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Daniel Chow\Desktop\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [waqfon] c:\windows\system32\fckirqr.exe r
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

____________________________________________________________________


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:48:29 AM, 18/06/2005
+ Report-Checksum: 3D7570F4

+ Scan result:

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon -> Spyware.BetterInternet
[1228] VM_01940000 -> Spyware.BetterInternet
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@abetterinternet[2].txt -> Spyware.Cookie.Abetterinternet
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@adsfac[2].txt -> Spyware.Cookie.Adsfac
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@atdmt[1].txt -> Spyware.Cookie.Atdmt
C:\Documents and Settings\Daniel Chow\Cookies\daniel [email protected][2].txt -> Spyware.Cookie.Btgrab
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@cliks[2].txt -> Spyware.Cookie.Cliks
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@doubleclick[1].txt -> Spyware.Cookie.Doubleclick
C:\Documents and Settings\Daniel Chow\Cookies\daniel [email protected][2].txt -> Spyware.Cookie.Com
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@offeroptimizer[2].txt -> Spyware.Cookie.Offeroptimizer
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@rn11[2].txt -> Spyware.Cookie.Rn11
C:\Documents and Settings\Daniel Chow\Cookies\daniel chow@serving-sys[2].txt -> Spyware.Cookie.Serving-sys
C:\Documents and Settings\Daniel Chow\Cookies\daniel [email protected][1].txt -> Spyware.Cookie.Adserver
C:\Documents and Settings\Daniel Chow\My Documents\Ant\recieved files\Messenger Plus! - Setup.exe/70000011.exe -> TrojanDownloader.Swizzor.af
C:\Program Downloads\Office\ORK\ORK.CAB/IEAK5CD.EXE_0003/runisp32.exe -> Heuristic.Win32.Downloader
C:\WINDOWS\mclydhmolgl.exe -> Spyware.BetterInternet
C:\WINDOWS\Nail.exe -> Trojan.Nail
C:\WINDOWS\pysokf.exe -> Spyware.BetterInternet
C:\WINDOWS\svcproc.exe -> Trojan.Stervis.c


::Report End
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#2
tampabelle
Posted 17 June 2005 - 07:33 PM

tampabelle

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Hi DVS,


Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, u will be asked to fix some entires, delete some files or uninstall sosme programs. If in case, you do not see those entires / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml


Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close all open windows except for HijackThis and click Fix Checked.

Reboot the PC and post a fresh Hijack This log here.
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#3
dee.vee.ess
Posted 18 June 2005 - 06:46 PM

dee.vee.ess

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thanks again for helping me.

here is my fresh HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 10:44:55 AM, on 19/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Documents and Settings\Daniel Chow\Desktop\HijackThis.exe

O4 - HKLM\..\Run: [bccphl] c:\windows\system32\jvvicmj.exe r
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe (file missing)
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#4
tampabelle
Posted 18 June 2005 - 09:07 PM

tampabelle

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Download Process Explorer from http://www.sysintern...ssExplorer.html

Run Process Explorer and find the Process in the list of Processes.
Select the process bccphl and click Process > Suspend.

Then in HijackThis click Config > Misc Tools > Delete a file on reboot...
In the explorer Window select the file c:\windows\system32\jvvicmj.exe
When prompted if you want to reboot click YES
Leave Process explorer running with the process suspended.

After the reboot check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [bccphl] c:\windows\system32\jvvicmj.exe r

Run Hijack This again and post a fresh Hijack This log here
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#5
dee.vee.ess
Posted 19 June 2005 - 02:24 AM

dee.vee.ess

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In process explorer i couldnt find bccphl or anything close to that but i have done everything else.. here is my log.. i have also attached a picture of the processes without bccphl

Posted Image

Logfile of HijackThis v1.99.1
Scan saved at 6:17:57 PM, on 19/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Documents and Settings\Daniel Chow\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.geekstogo...ora-t36817.html
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe (file missing)
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#6
tampabelle
Posted 19 June 2005 - 07:12 AM

tampabelle

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Hi DVS,

Your log looks clean. Use your PC for a day or two and then post back a HJT log for me to verify that everything is fine.

I willthen tell you on how to prevent such infections in future.
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#7
dee.vee.ess
Posted 20 June 2005 - 12:20 AM

dee.vee.ess

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Thank you so much..

sorry but another thing, on startup none of my programs start like norton antivirus etc.. i think this is because of aurora.

is there a way of getting them back without reinstalling?
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#8
tampabelle
Posted 20 June 2005 - 08:02 AM

tampabelle

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Hi DVS,

All those softwares must be intact on your PC unless somebody has deleted them. It is also posssible that somebody disabled the execution of these programs at startup.

You can have these programs started at StartUp with no fuss.

For the anti-virus programs and other key security programs like firewalls etc. , It would be better to run each program and check the configuration. Make sure that programs are set to run on Startup.

Click on Start ---> Run. In the dialog box type msconfig and hit enter.

PLEASE BE VERY CAREFUL WHILE USING THIS TOOL.

Click on Startup tab. In the list of programs, you can enable programs to run at startup. Please do not disable any of the running processes without proper guidance as that may destabilize your PC.

Let me know if everything goes fine
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#9
dee.vee.ess
Posted 20 June 2005 - 04:20 PM

dee.vee.ess

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thanks very much...

i think my pc is clean as i havnt had any pop-ups and it seems to be running at full speed now..

THANK YOU! :tazz:
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#10
tampabelle
Posted 20 June 2005 - 05:47 PM

tampabelle

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Hi DVS,

Use your PC for a day or two and let me know if everything else is fine. Post a HJT log after 2 days and I will verify that everything is fine. I will also tell you on steps to be taken to prevent such infections in future !!!
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#11
tampabelle
Posted 22 June 2005 - 06:57 AM

tampabelle

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Hi DVS,

CONGRATULATIONS !!!!!! Your PC is clean :tazz:



I would recommend the following steps to keep your PC clean (especially Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
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#12
tampabelle
Posted 22 June 2005 - 06:57 AM

tampabelle

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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