I just spent awhile cleaning out my computer with the help of one of your guys, but then i got stupid and thought it was a good idea to run Windows XP SP2 to help protect my computer. Midway through the intallation my computer shut off and it i restarted it and the start screen was way different, there was something wrong. now it starts up and shuts off fine, but i seems to shut off every couple of hours. i checked the fan and thats working fine. it also seems to shut down when i do a scan either with spybot or ewido. can you help me pleaseeee.

thank youu

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum

Click start then run, type sfc /scannow then press enter, you will need the XP CD

System File Check will display an onscreen blue progress bar, when the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop.

Click start, all programmes, accessories, system tools to run disc clean up, click more options then clean up restore points, click confirm, click OK. Then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete, then reboot

When it gets to the desktop, the system files and the hard drive will be as they should and you can check for any improvement

This section is optional

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

If no change, the next thing to do would be a repair install, this will leave data and settings intact

XP Repair

If you are unable to run XP Repair

Alternate XP Repair

Use the last one, Windows Installation CD to repair the current installation, which uses a slightly different method

After running the repair it will be necessary to install all Windows Updates

Microsoft Update

Hi, my computer is pretty free of malware, because i got it cleaned it up with the help of someone in the forum last week. the problem is that i cant do any type of scan because the computer shuts down midway through. it runs well besides the fact and it will stay on as for a couple of hours at a time, but just not when i do a scan. I think i messed something up with the operating system when i tired to load the windows xp sp2. Any way I just did this:

Click start then run, type sfc /scannow then press enter, you will need the XP CD

System File Check will display an onscreen blue progress bar, when the bar goes, reboot.


but the computer shut off while the blue progress bar was loading

If tune up does not improve things

Run either of the repair installs, the data and settings remain intact but you will need to install all the updates