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computer locking up

Started by dakotapicker , Jun 08 2006 12:08 PM

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#1
dakotapicker
Posted 08 June 2006 - 12:08 PM

dakotapicker

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Hello
We have a Dell 700, 4 years old. It is starting to lock up and it can be going into email or CNNor etc.We have to reboot. We did not have this problem with other providers, and this one is really fast, maybe too fast for our computer. I put CCleaner and that didn't help much.
A real Pain
Paul
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#2
wannabe1
Posted 08 June 2006 - 06:24 PM

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Hi dakotapicker...

Did this start happening right after you changed providers or show up kinda gradually? Does the problem accur if you use a different browser such as Firefox or is it limited to Internet Explorer?

When was the last time you ran System Tools (Disk Cleanup, Scandisk, Disk Defragmenter) on the machine?

wannabe1
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#3
dakotapicker
Posted 10 June 2006 - 08:22 AM

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I use Netscape 7.1,
I also use Norton Systemsworks. It goes through a clean-up weekly.
CCleaner used daily
It started slowly and now it can lock up in email or CNN or any other place.
700 Dell Dimension 4 years old. 8 free gigs empty.
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#4
wannabe1
Posted 10 June 2006 - 10:15 AM

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Please download and run HiJackThis. Save a log and attach it to your next reply for me...this will help me get some idea of what's running on the machine.
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#5
dakotapicker
Posted 10 June 2006 - 12:42 PM

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Hi
I tried to download HiJackthis, and I got an error.
Plan B?
Paul
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#6
wannabe1
Posted 10 June 2006 - 12:44 PM

wannabe1

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What was the error?
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#7
dakotapicker
Posted 10 June 2006 - 01:59 PM

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I have it now and have the log. I don't know how to attach it to this site. It is in Word now.
Yup I am not a computer wiz.
Paul
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#8
wannabe1
Posted 10 June 2006 - 06:26 PM

wannabe1

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Copy/Paste it to your next post and I'll attach it for you.
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#9
dakotapicker
Posted 11 June 2006 - 11:53 AM

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The cut/paste don't seem to be hilighted, BUT it would let me do an attachment. I need an email address to send it to .
Sorry for all the problems
e-mail address removed
Paul from SD
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#10
dakotapicker
Posted 14 June 2006 - 03:34 PM

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Hi
Did you get the email with the Hijack attachment?
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#11
wannabe1
Posted 14 June 2006 - 11:37 PM

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No, I'm sorry...I didn't. Would you please resend it? I think I inadvertantly unsubscribed to the topic, too. :whistling:
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#12
dakotapicker
Posted 18 June 2006 - 10:33 AM

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I sent the report two times yesterday to the email addres you sent me. Did you get the report?
Paul
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#13
wannabe1
Posted 18 June 2006 - 11:54 AM

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I am not receiving the reports. Are you zipping it first and then attaching it?
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#14
dakotapicker
Posted 18 June 2006 - 04:10 PM

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No
I just attach to your email.
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#15
wannabe1
Posted 18 June 2006 - 04:13 PM

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That's probably the problem. Do you have a zip program like WinZip? If not, there is a link in my signature (bottom of each post) for FreeZip. Download and install that, then zip the report and attach it either here or to an e-mail.
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