desktop icons are gone, no start button etc. [CLOSED], all i see is wallpaper |
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desktop icons are gone, no start button etc. [CLOSED], all i see is wallpaper |
Oct 4 2007, 07:46 PM
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#1
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Member ![]() ![]() Posts: 17 OS: xp |
Here is my hijack this log. Hoping you can help. Let me know if I need to run this in a different way: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:43:48 PM, on 10/4/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe C:\Program Files\Trend Micro\Antivirus\pccguide.exe C:\Program Files\Trend Micro\Antivirus\PCClient.exe C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\Program Files\AIM6\aim6.exe C:\Program Files\MySpace\IM\MySpaceIM.exe C:\Program Files\AIM6\aolsoftware.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe C:\Program Files\Trend Micro\Antivirus\tmproxy.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Program Files\Macromedia\Fireworks MX\Fireworks.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\OWNER\Application Data\Mozilla\Profiles\default\in5ozquh.slt\prefs.js) O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] "C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Antivirus\pccguide.exe" O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Antivirus\PCClient.exe" O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe" /run O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [MsgCenterExe] "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp O4 - HKCU\..\Run: [MySpaceIM] "C:\Program Files\MySpace\IM\MySpaceIM.exe" O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user') O4 - Startup: CITA RSS Aggregator.lnk = ? O4 - Startup: PowerReg Scheduler.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople O15 - Trusted Zone: http://click.getmirar.com (HKLM) O15 - Trusted Zone: http://click.mirarsearch.com (HKLM) O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM) O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM) O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta...staller_gmn.cab O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disneyblast.go.com/v3/setup/activex...wareControl.cab O16 - DPF: {68CDB19A-6305-4589-8C35-41E3502CD451} (Siebel Option Pack for IE 7.5.3) - http://uone.unishippers.com/prmportal_enu/...lOptionPack.cab O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/instal...edsolutions.cab O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx O16 - DPF: {D1519EBF-06AB-4FDD-8DB2-836893F3DED7} (MPEX Control) - https://plaympe.com/activex/PlayMPEX.cab O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712/5m/vir...l/installer.exe O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\tmproxy.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe -- End of file - 5675 bytes |
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Oct 7 2007, 12:23 PM
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#2
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Malware Expert Posts: 16,486 From: New York OS: Windows 98, XP, Vista, Mac OS X |
Print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
Download ATF Cleaner at http://www.atribune.org/ccount/click.php?id=1 Double-click ATF-Cleaner.exe to run the program. Under Main choose 'Select All Click the 'Empty Selected' button. If you use Firefox browser click 'Firefox' at the top and choose 'Select All' Click the 'Empty Selected' button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser click 'Opera' at the top and choose 'Select All' Click the 'Empty Selected' button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. Download SmitfraudFix http://siri.urz.free.fr/Fix/SmitfraudFix.zip and extract the content (a folder named SmitfraudFix) to your desktop. Do not run it yet. Download AVG Anti-Spyware at http://www.ewido.net/en/download/ and install it. - Locate the icon on the desktop and double-click it to launch the set up program - Once the setup is complete you will need run AVG Anti-Spyware and update the definition files - On the main screen select the icon 'Update' then select the 'Update now' link - Next select the 'Start Update' button, the update will start and a progress bar will show the updates being installed - Once the update has completed select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab - Once in the Settings screen click on 'Recommended actions' and then select 'Quarantine' - Under 'Reports', select 'Automatically generate report after every scan' - Unselect 'Only if threats were found' Close AVG Anti-Spyware. Do not run a scan just yet. Restart your computer and boot into Safe Mode. If you don't know how, go to http://www.bleepingcomputer.com/tutorials/tutorial61.html. Once in Safe Mode, open the SmitfraudFix folder. Double-click on smitfraudfix.cmd and select option #2 - Clean by typing 2 and press 'Enter' to delete infected files. You will be prompted 'Registry cleaning - Do you want to clean the registry?' Answer Yes by typing Y and press 'Enter' in order to remove the desktop background and clean registry keys associated with the infection. The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer Yes by typing Y and press 'Enter'. The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it manually to get back to Normal Mode. A text file will appear onscreen, with results from the cleaning process; copy/paste the content of that report into your next reply. The report can also be found at the root of the system drive, usually at C:\rapport.txt Warning: running option #2 on a non infected computer will remove your desktop background. Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one: N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\OWNER\Application Data\Mozilla\Profiles\default\in5ozquh.slt\prefs.js) O15 - Trusted Zone: http://click.getmirar.com (HKLM) O15 - Trusted Zone: http://click.mirarsearch.com (HKLM) O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM) O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM) O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712/5m/vir...l/installer.exe Run AVG Anti-Spyware. - Select the 'Scanner' icon at the top and then the 'Scan' tab then click on 'Complete System Scan'. - AVG Anti-Spyware will now begin the scanning process. Be patient as this may take a little time. Once the scan is complete do the following: - If you have any infections you will prompted. Select 'Apply all actions' - Next select the 'Reports' icon at the top. - Select the 'Save report as' button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Post the rapport.txt, AVG Anti-Spyware report and a new HijackThis log here. This post has been edited by greyknight17: Oct 7 2007, 12:30 PM |
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Oct 15 2007, 06:17 PM
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#3
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Malware Expert Posts: 16,486 From: New York OS: Windows 98, XP, Vista, Mac OS X |
Do you still require assistance on this issue?
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Oct 22 2007, 08:19 PM
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#4
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Malware Expert Posts: 16,486 From: New York OS: Windows 98, XP, Vista, Mac OS X |
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic. |
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