I have a really annoying problem: explorer.exe crashes whenever I simply select (i.e. click on) *.mpg or *.mp3 files. This means I cannot start them by double-clicking, or simply move them around.

I start by opening "My Computer" then browsing to a directory with either a mp3 file or a mpg file. I then click on it once only. I get the following error: "explorer.exe has generated errors and will be closed by Windows. You will need to restart the program", and then the window in which my directory was open dies. I do not need to restart explorer, as I can go back to "My Computer" and restart the process all over again.

I have run Ad-Aware, Spybot, and RegCleaner. I'm running the latest of Symantec Antivirus, and the BlackIce firewall. I've checked the file association, and *.mpg files play with Windows Media Player. Interestingly I can start Windows Media Player manually, and open the *.mpg files directly from there, and they play fine.

Can someone please help me ? I would greatly appreciate !
I am copying the content of the relevant DrWatson log below.
Thank you !!

J.B.



Application exception occurred:
App: explorer.exe (pid=1712)
When: 1/31/2006 @ 17:56:02.861
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: ***
User Name: ***
Number of Processors: 1
Processor Type: x86 Family 6 Model 9 Stepping 5
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 4
Current Type: Uniprocessor Free
Registered Organization: ***
Registered Owner: ***

*----> Task List <----*
0 Idle.exe
8 System.exe
196 SMSS.exe
220 CSRSS.exe
240 WINLOGON.exe
268 SERVICES.exe
280 LSASS.exe
408 scardsvr.exe
468 svchost.exe
536 svchost.exe
596 ccSetMgr.exe
632 ccEvtMgr.exe
720 spoolsv.exe
764 AOLacsd.exe
776 ati2evxx.exe
820 blackd.exe
884 clisvcl.exe
968 cvpnd.exe
1036 DefWatch.exe
1068 inetd32.exe
1084 hidserv.exe
1100 jconfigdNT.exe
1128 hjavaw.exe
1136 regsvc.exe
1176 SavRoam.exe
1208 javaw.exe
1212 mstask.exe
1228 SDServ.exe
1276 stisvc.exe
1368 TRIGGAG.exe
1408 WinMgmt.exe
1428 WLTRYSVC.exe
1440 SMSAPM32.exe
1460 BCMWLTRY.exe
1468 MsPMSPSv.exe
1488 svchost.exe
1512 UMCSTUB.exe
1912 explorer.exe
1716 Rtvscan.exe
1396 NTVDM.exe
624 prpcui.exe
1784 Apoint.exe
2072 ccApp.exe
520 VPTray.exe
2092 sxplog32.exe
2124 PlaxoHelper.exe
2084 AcroTray.exe
2068 blackice.exe
1924 ApntEx.exe
2244 MSOFFICE.exe
2144 launch32.exe
1564 SMSMon32.exe
1636 Connect.exe
1688 OUTLOOK.exe
556 MAPISP32.exe
2304 exceed.exe
1800 IEXPLORE.exe
1712 explorer.exe
1840 DRWTSN32.exe
0 _Total.exe

(00400000 - 0043E000)
(77F80000 - 77FFD000)
(7C2D0000 - 7C332000)
(7C570000 - 7C623000)
(77D30000 - 77DA1000)
(77F40000 - 77F7C000)
(77E10000 - 77E6F000)
(63180000 - 631CC000)
(716F0000 - 7177A000)
(75E60000 - 75E7A000)
(6CA60000 - 6CA68000)
(66650000 - 666A4000)
(732E0000 - 73305000)
(23000000 - 23056000)
(71500000 - 715C9000)
(78000000 - 78045000)
(00820000 - 0093C000)
(7CF30000 - 7D175000)
(7CE20000 - 7CF0F000)
(7C950000 - 7C9DF000)
(779B0000 - 77A4B000)
(745E0000 - 748A6000)
(00EF0000 - 00EF7000)
(71910000 - 7191B000)
(63000000 - 63079000)
(77530000 - 77552000)
(77840000 - 7787E000)
(770C0000 - 770E3000)
(76710000 - 76719000)
(76FA0000 - 76FAF000)
(773E0000 - 773F5000)
(75170000 - 751BF000)
(7C340000 - 7C34F000)
(77BF0000 - 77C01000)
(77980000 - 779A4000)
(75050000 - 75058000)
(75030000 - 75044000)
(75020000 - 75028000)
(77950000 - 7797A000)
(751C0000 - 751C6000)
(75150000 - 7515F000)
(10000000 - 1000C000)
(01310000 - 013E5000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(695E0000 - 69609000)
(1A400000 - 1A473000)
(70420000 - 704A8000)
(70000000 - 702A5000)
(71890000 - 718F2000)
(75AC0000 - 75AE8000)
(658F0000 - 65A05000)
(70F10000 - 70F76000)
(76DF0000 - 76E01000)
(704F0000 - 704FA000)
(02360000 - 02367000)
(71F00000 - 71F4D000)
(77570000 - 775A0000)
(6A8F0000 - 6A910000)
(02370000 - 02386000)
(77410000 - 77423000)
(027A0000 - 027A5000)
(77560000 - 77568000)
(77400000 - 77408000)
(75D40000 - 75D46000)
(08830000 - 08868000)
(76620000 - 76630000)

State Dump for Thread Id 0x950

eax=00076668 ebx=00000000 ecx=715314b8 edx=00000000 esi=0006fe94 edi=6318a6bc
eip=77e5842b esp=0006fe58 ebp=0006fe70 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: GetMenuItemRect
77e58412 b899110000 mov eax,0x1199
77e58417 8d542404 lea edx,[esp+0x4] ss:00b79d3f=????????
77e5841b cd2e int 2e
77e5841d c21000 ret 0x10
77e58420 b89a110000 mov eax,0x119a
77e58425 8d542404 lea edx,[esp+0x4] ss:00b79d3f=????????
77e58429 cd2e int 2e
77e5842b c21000 ret 0x10

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0006FE70 71553A2D 0006FE94 00000000 00000000 00000000 user32!GetMenuItemRect
0006FEBC 0041629F 00076668 00416EB2 0006FED8 00400000 browseui!Ordinal120
0006FF1C 004173A1 00400000 000208F4 00000001 00000000 explorer!<nosymbols>
0006FF60 00408201 00000000 00000000 000208F4 00000001 explorer!<nosymbols>
0006FFC0 7C59893D 00000000 00000000 7FFDF000 00000000 explorer!<nosymbols>
0006FFF0 00000000 00408188 00000000 000000C8 00000100 kernel32!ProcessIdToSessionId

*----> Raw Stack Dump <----*
0006fe58 44 73 e2 77 94 fe 06 00 - 00 00 00 00 00 00 00 00 Ds.w............
0006fe68 00 00 00 00 00 00 00 00 - bc fe 06 00 2d 3a 55 71 ............-:Uq
0006fe78 94 fe 06 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0006fe88 00 00 00 00 00 00 00 00 - 00 f0 fd 7f b8 fe 06 00 ................
0006fe98 33 77 2e 73 00 00 50 71 - fa d6 51 71 00 00 00 00 3w.s..Pq..Qq....
0006fea8 00 00 00 00 00 f0 fd 7f - 01 00 00 00 48 a8 07 00 ............H...
0006feb8 00 00 00 00 1c ff 06 00 - 9f 62 41 00 68 66 07 00 .........bA.hf..
0006fec8 b2 6e 41 00 d8 fe 06 00 - 00 00 40 00 00 00 00 00 .nA.......@.....
0006fed8 00 00 00 00 20 5d 07 00 - 02 00 00 00 01 00 00 00 .... ]..........
0006fee8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0006fef8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0006ff08 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0006ff18 00 00 00 00 60 ff 06 00 - a1 73 41 00 00 00 40 00 ....`....sA...@.
0006ff28 f4 08 02 00 01 00 00 00 - 00 00 00 00 f4 08 02 00 ................
0006ff38 00 f0 fd 7f 00 e0 fd 7f - a6 52 58 7c 00 00 00 00 .........RX|....
0006ff48 0c 00 00 00 f4 08 02 00 - 30 29 07 00 02 00 00 00 ........0)......
0006ff58 02 00 00 00 e0 ff 06 00 - c0 ff 06 00 01 82 40 00 ..............@.
0006ff68 00 00 00 00 00 00 00 00 - f4 08 02 00 01 00 00 00 ................
0006ff78 00 00 00 00 44 00 00 00 - 90 5a 07 00 30 5b 07 00 ....D....Z..0[..
0006ff88 30 29 07 00 00 00 00 00 - 00 00 00 00 00 00 00 00 0)..............

State Dump for Thread Id 0x904

eax=00da0004 ebx=77f82091 ecx=00000000 edx=00000000 esi=00081b30 edi=000802d8
eip=77f82831 esp=00daff78 ebp=00daffa8 iopl=0 nv up ei ng nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000286


function: NtDelayExecution
77f82826 b832000000 mov eax,0x32
77f8282b 8d542404 lea edx,[esp+0x4] ss:018b9e5f=????????
77f8282f cd2e int 2e
77f82831 c20800 ret 0x8
77f82834 53 push ebx
77f82835 51 push ecx
77f82836 6a00 push 0x0
77f82838 c70701000000 mov dword ptr [edi],0x1 ds:000802d8=00000000
77f8283e ff750c push dword ptr [ebp+0xc] ss:018b9e8e=????????
77f82841 50 push eax
77f82842 e879fdffff call RtlMultiByteToUnicodeN (77f825c0)
77f82847 e928fcffff jmp RtlConsoleMultiByteToUnicodeN+0x333 (77f82474)

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00DAFFA8 77D358D6 00080350 00DAFFEC 7C57B388 00082300 ntdll!NtDelayExecution
00DAFFB4 7C57B388 00082300 77D33E01 00070000 00082300 rpcrt4!RpcBindingFree
00DAFFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0x918

eax=00086000 ebx=00000102 ecx=00defd00 edx=00000000 esi=77f82826 edi=00deff74
eip=77f82831 esp=00deff60 ebp=00deff7c iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206


function: NtDelayExecution
77f82826 b832000000 mov eax,0x32
77f8282b 8d542404 lea edx,[esp+0x4] ss:018f9e47=????????
77f8282f cd2e int 2e
77f82831 c20800 ret 0x8
77f82834 53 push ebx
77f82835 51 push ecx
77f82836 6a00 push 0x0
77f82838 c70701000000 mov dword ptr [edi],0x1 ds:00deff74=dc3cba00
77f8283e ff750c push dword ptr [ebp+0xc] ss:018f9e62=????????
77f82841 50 push eax
77f82842 e879fdffff call RtlMultiByteToUnicodeN (77f825c0)
77f82847 e928fcffff jmp RtlConsoleMultiByteToUnicodeN+0x333 (77f82474)

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00DEFF7C 7C59A20E 0000EA60 00000000 7CE89ACC 0000EA60 ntdll!NtDelayExecution
00007530 00000000 00000000 00000000 00000000 00000000 kernel32!Sleep

State Dump for Thread Id 0x970

eax=77d358be ebx=77f82091 ecx=00000000 edx=00000000 esi=000821d0 edi=00000100
eip=77f83310 esp=00e2fe28 ebp=00e2ff74 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206


function: ZwReplyWaitReceivePortEx
77f83305 b8ac000000 mov eax,0xac
77f8330a 8d542404 lea edx,[esp+0x4] ss:01939d0f=????????
77f8330e cd2e int 2e
77f83310 c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00E2FF74 77D37B4C 77D359C3 000821D0 00000000 00000000 ntdll!ZwReplyWaitReceivePortEx
00E2FFA8 77D358D6 00080350 00E2FFEC 7C57B388 00085CF8 rpcrt4!NdrCorrelationInitialize
00E2FFB4 7C57B388 00085CF8 00000000 00000000 00085CF8 rpcrt4!RpcBindingFree
00E2FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0x96c

eax=00946a00 ebx=0198ecd0 ecx=00946ad0 edx=00000000 esi=00000000 edi=80040154
eip=0884af9b esp=00e688c4 ebp=00e688d4 iopl=0 nv up ei ng nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000282


function: <nosymbols>
0884af84 85ff test edi,edi
0884af86 7c0d jl 0885ae95
0884af88 ff7514 push dword ptr [ebp+0x14] ss:019727ba=????????
0884af8b 8b06 mov eax,[esi] ds:00000000=????????
0884af8d ff7510 push dword ptr [ebp+0x10] ss:019727ba=????????
0884af90 56 push esi
0884af91 ff10 call dword ptr [eax] ds:00946a00=00946a38
0884af93 8bf8 mov edi,eax
0884af95 8b4508 mov eax,[ebp+0x8] ss:019727ba=????????
0884af98 8a4028 mov al,[eax+0x28] ds:014508e6=??
FAULT ->0884af9b 8886c9000000 mov [esi+0xc9],al ds:000000c9=??
0884afa1 8b45fc mov eax,[ebp+0xfc] ss:019727ba=????????
0884afa4 85c0 test eax,eax
0884afa6 7406 jz 08853aae
0884afa8 8b08 mov ecx,[eax] ds:00946a00=00946a38
0884afaa 50 push eax
0884afab ff5108 call dword ptr [ecx+0x8] ds:014509b6=????????
0884afae 8bc7 mov eax,edi
0884afb0 5f pop edi
0884afb1 5e pop esi
0884afb2 c9 leave
0884afb3 c21000 ret 0x10

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00E688D4 7006C30D 00946A70 00000000 70004D28 0198ED14 !<nosymbols>
00E688FC 7006C068 00000000 01990E84 80004005 01990E84 mshtml!<nosymbols>
00E6A974 7006BFF6 7004E118 00946A70 01990E84 00000000 mshtml!<nosymbols>
00E6A998 7006AF0B 01990E40 7004E118 00946A70 01990EE0 mshtml!<nosymbols>
00E6ABFC 7006ADE2 70250851 00E6F1E4 0198ECD0 01990E40 mshtml!<nosymbols>
00E6AC1C 7006ABE7 0198ECD0 00E6F1E4 00000000 7C59C0FB mshtml!<nosymbols>
00E6B0B8 7006B5DF 00E6F1E4 00000000 01990960 0198A2F0 mshtml!<nosymbols>
00E6F24C 7006B408 70034A33 00000000 0198A100 00000000 mshtml!<nosymbols>
00000000 00000000 00000000 00000000 00000000 00000000 mshtml!<nosymbols>

*----> Raw Stack Dump <----*
00e688c4 00 00 00 00 70 6a 94 00 - 00 00 00 00 00 00 00 00 ....pj..........
00e688d4 fc 88 e6 00 0d c3 06 70 - 70 6a 94 00 00 00 00 00 .......ppj......
00e688e4 28 4d 00 70 14 ed 98 01 - 28 e1 04 70 28 e1 04 70 (M.p....(..p(..p
00e688f4 d0 ec 98 01 00 00 00 00 - 74 a9 e6 00 68 c0 06 70 ........t...h..p
00e68904 00 00 00 00 84 0e 99 01 - 05 40 00 80 84 0e 99 01 .........@......
00e68914 70 6a 94 00 cc 8a e6 00 - aa 41 2d 7c 5c 03 00 00 pj.......A-|\...
00e68924 0f 00 00 00 a0 8a e6 00 - 00 00 00 00 d8 8a e6 00 ................
00e68934 00 00 00 00 00 00 00 00 - 00 00 00 00 c0 8a e6 00 ................
00e68944 92 03 00 00 b8 b3 5c 7c - 00 00 07 00 00 00 00 00 ......\|........
00e68954 88 89 e6 00 05 00 00 00 - 8c 2a f8 77 00 00 07 00 .........*.w....
00e68964 78 07 07 00 05 00 00 00 - 68 0a 0c 00 60 89 e6 00 x.......h...`...
00e68974 00 32 00 00 50 8b e6 00 - 55 1f f8 77 d0 2a f8 77 .2..P...U..w.*.w
00e68984 ff ff ff ff 60 8b e6 00 - d0 c1 fc 77 78 07 07 00 ....`......wx...
00e68994 78 6a 94 00 00 00 00 00 - 88 6a 94 00 d8 07 94 00 xj.......j......
00e689a4 07 00 00 00 70 6a 94 00 - 9c 89 e6 00 00 02 00 00 ....pj..........
00e689b4 8c 8b e6 00 55 1f f8 77 - d0 2a f8 77 ff ff ff ff ....U..w.*.w....
00e689c4 9c 8b e6 00 d0 c1 fc 77 - d8 07 94 00 a8 a3 85 08 .......w........
00e689d4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 41 55 dc .............AU.
00e689e4 6d 6b c3 01 00 00 00 00 - 10 00 00 00 57 00 41 00 mk..........W.A.
00e689f4 4f 00 4c 00 2e 00 45 00 - 58 00 45 00 45 00 58 00 O.L...E.X.E.E.X.

State Dump for Thread Id 0x8a8

eax=00000c90 ebx=01ddff74 ecx=00000020 edx=00000000 esi=77f82865 edi=00000274
eip=77f82870 esp=01ddff58 ebp=01ddff7c iopl=0 nv up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000293


function: NtWaitForSingleObject
77f82865 b8ea000000 mov eax,0xea
77f8286a 8d542404 lea edx,[esp+0x4] ss:028e9e3f=????????
77f8286e cd2e int 2e
77f82870 c20c00 ret 0xc

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
01DDFF7C 7C57B3DB 00000274 000927C0 00000000 70054030 ntdll!NtWaitForSingleObject
77F82091 4AFFC033 21850F08 89000008 FF900C42 8D0F044A kernel32!WaitForSingleObject
0424548B 00000000 00000000 00000000 00000000 00000000 <nosymbols>

State Dump for Thread Id 0x280

eax=0198cd70 ebx=01e1ff74 ecx=0198cd30 edx=00000000 esi=77f82865 edi=00000280
eip=77f82870 esp=01e1ff58 ebp=01e1ff7c iopl=0 nv up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000293


function: NtWaitForSingleObject
77f82865 b8ea000000 mov eax,0xea
77f8286a 8d542404 lea edx,[esp+0x4] ss:02929e3f=20202020
77f8286e cd2e int 2e
77f82870 c20c00 ret 0xc

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
01E1FF7C 7C57B3DB 00000280 000927C0 00000000 70054030 ntdll!NtWaitForSingleObject
77F82091 4AFFC033 21850F08 89000008 FF900C42 8D0F044A kernel32!WaitForSingleObject
0424548B 00000000 00000000 00000000 00000000 00000000 <nosymbols>

State Dump for Thread Id 0x294

eax=00000000 ebx=00000002 ecx=75175520 edx=00000000 esi=77f82873 edi=00000002
eip=77f8287e esp=0235fe5c ebp=0235fea8 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:02e69d43=????????
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0235FEA8 77E1E9A5 0235FE80 00000001 00000000 0235FEA0 ntdll!NtWaitForMultipleObjects
0235FF04 77E1E9F2 0235FED0 631C6078 0000EA60 00000041 user32!MsgWaitForMultipleObjectsEx
0235FF20 6318AB94 00000001 631C6078 00000000 0000EA60 user32!MsgWaitForMultipleObjects
0235FF74 6318C3EA 0235FFA0 0235FFA4 0235FFA8 0235FF9C shlwapi!Ordinal28
0235FFAC 6318C350 11D06807 7C57B388 00000000 6CCB7BE0 shlwapi!Ordinal464
0235FFEC 00000000 6318C327 00000000 00000000 00905A4D shlwapi!Ordinal464

*----> Raw Stack Dump <----*
0235fe5c af a1 59 7c 02 00 00 00 - 80 fe 35 02 01 00 00 00 ..Y|......5.....
0235fe6c 00 00 00 00 a0 fe 35 02 - 00 00 00 00 00 00 00 00 ......5.........
0235fe7c 02 00 00 00 dc 02 00 00 - e0 02 00 00 c0 50 e2 7c .............P.|
0235fe8c 00 00 00 00 00 00 00 00 - 00 00 00 00 a0 fe 35 02 ..............5.
0235fe9c 00 00 00 00 00 ba 3c dc - ff ff ff ff 04 ff 35 02 ......<.......5.
0235feac a5 e9 e1 77 80 fe 35 02 - 01 00 00 00 00 00 00 00 ...w..5.........
0235febc a0 fe 35 02 00 00 00 00 - 60 ea 00 00 58 60 1c 63 ..5.....`...X`.c
0235fecc 00 00 00 00 dc 02 00 00 - e0 02 00 00 84 ff 35 02 ..............5.
0235fedc 4f 7a 2e 73 00 00 50 71 - 74 ff 35 02 00 00 00 00 Oz.s..Pqt.5.....
0235feec 58 60 1c 63 91 20 f8 77 - 00 00 00 00 cc 76 fd 7f X`.c. .w.....v..
0235fefc 00 00 00 00 e0 02 00 00 - 20 ff 35 02 f2 e9 e1 77 ........ .5....w
0235ff0c d0 fe 35 02 78 60 1c 63 - 60 ea 00 00 41 00 00 00 ..5.x`.c`...A...
0235ff1c 00 00 00 00 74 ff 35 02 - 94 ab 18 63 01 00 00 00 ....t.5....c....
0235ff2c 78 60 1c 63 00 00 00 00 - 60 ea 00 00 41 00 00 00 x`.c....`...A...
0235ff3c 00 00 00 00 58 60 1c 63 - 91 20 f8 77 88 24 0d 00 ....X`.c. .w.$..
0235ff4c 00 7c fd 7f 00 00 00 00 - f0 fe 35 02 00 7c fd 7f .|........5..|..
0235ff5c dc ff 35 02 44 1f 5c 7c - c1 46 a0 00 58 60 1c 63 ..5.D.\|.F..X`.c
0235ff6c 60 ea 00 00 01 00 00 00 - ac ff 35 02 ea c3 18 63 `.........5....c
0235ff7c a0 ff 35 02 a4 ff 35 02 - a8 ff 35 02 9c ff 35 02 ..5...5...5...5.
0235ff8c 60 ea 00 00 e0 7b cb 6c - 00 00 18 63 00 00 00 00 `....{.l...c....

State Dump for Thread Id 0x830

eax=77562bda ebx=00000002 ecx=00000000 edx=00000000 esi=77f82873 edi=00000002
eip=77f8287e esp=0283ff24 ebp=0283ff70 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:03349e0b=????????
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0283FF70 7C59A0C2 0283FF48 00000001 00000000 00000000 ntdll!NtWaitForMultipleObjects
0283FFB4 7C57B388 00000000 00000009 00E6D888 00000000 kernel32!WaitForMultipleObjects
0283FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0x974

eax=00000400 ebx=0000035c ecx=0287fdb8 edx=00000000 esi=0287ff98 edi=77e16911
eip=77e5842b esp=0287ff58 ebp=0287ff78 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: GetMenuItemRect
77e58412 b899110000 mov eax,0x1199
77e58417 8d542404 lea edx,[esp+0x4] ss:03389e3f=????????
77e5841b cd2e int 2e
77e5841d c21000 ret 0x10
77e58420 b89a110000 mov eax,0x119a
77e58425 8d542404 lea edx,[esp+0x4] ss:03389e3f=????????
77e58429 cd2e int 2e
77e5842b c21000 ret 0x10

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0287FF78 77575C36 0287FF98 00000000 00000000 00000000 user32!GetMenuItemRect
0287FFB4 7C57B388 0000035C 77595428 00E6DA0C 0000035C winmm!midiOutGetNumDevs
0287FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0x960

eax=6318c327 ebx=00000002 ecx=00e6edb0 edx=00000000 esi=77f82873 edi=00000002
eip=77f8287e esp=028efe5c ebp=028efea8 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:033f9d43=????????
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
028EFEA8 77E1E9A5 028EFE80 00000001 00000000 028EFEA0 ntdll!NtWaitForMultipleObjects
028EFF04 77E1E9F2 028EFED0 631C6078 0000EA60 00000041 user32!MsgWaitForMultipleObjectsEx
028EFF20 6318AB94 00000001 631C6078 00000000 0000EA60 user32!MsgWaitForMultipleObjects
028EFF74 6318C3EA 028EFFA0 028EFFA4 028EFFA8 028EFF9C shlwapi!Ordinal28
028EFFAC 6318C350 0070006D 7C57B388 00000000 006F0043 shlwapi!Ordinal464
028EFFEC 00000000 00000000 00000000 00000000 00000000 shlwapi!Ordinal464

First, I've figured out more file extensions for which Windows Explorer crashes on my computer: mp3, mpg, mpe, mpeg, asf, mov, wav. The problem could happen on more files, but that's all I have on my computer. Many of them look like they're related to Windows Media Player, but I don't see anything wrong with the file type association.

Second, I've looked into the context menu with a free download of ShellExView to disable application related extensions, but this didn't affect the problem.

Third, by playing with the folder options, I finally found a WORKAROUND !! Simply by disabling the WebView (Folder Options -> Use Windows Classic Folders), the problem disappears. So it probably has something to do with the preview icon that usually appears in the bottom left of Explorer in the WebView setting.

Now, this doesn't actually fix the problem, because there's still a conflict between some application and Windows Explorer when WebView is enabled. So if someone has an idea as to what I can do to actually fix the issue, I'd love to hear it !

Thanks,

J.B.

Hi

Did you ever find a fix for this? Thanks

J