iTunes 7.5 & Quicktime 7.3.1, Launching Problems |
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 Jan 12 2008, 09:36 AM
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#1
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New Member  Posts: 2 OS: Windows XP  |
Please can someone help me i recently did a recovery on my system (windows Xp SP2) and now iTunes and Quicktime won't work (these are the latest versions).
I'm Guessing its Quicktime thats my problem but i'm not sure. I've tried uninstalling and reinstalling them many times and still just end up with the same result:- Everytime i try opening iTunes its says it "encountered a Problem" displayed like this:
And everytime i try opening Quicktime it displays this:
Any HELP with this i will be greatful for. Hope to here soon. Thanx Woody 
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Jan 15 2008, 09:14 AM
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#2
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 Global Moderator  Posts: 5,951 From: dallas, tx OS: Windows Vista x64 |
please see this thread: http://www.geekstogo.com/forum/Unable-to-u...il-t169828.html
follow the instructions and then re-download and install Itunes/quicktime and see if that helps. |
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Jan 15 2008, 09:28 AM
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#3
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New Member Posts: 2 OS: Windows XP |
Thanx,
The Clean Up Utility worked great, I used it to remove itunes, Quicktime & even apple software update then i went into C:\Windows\system32 and removed anything to do with quicktime. I then rebooted my computer downloaded and re-installed the iTunes package now everything works fine,  Woody
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