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TROJAN HORSE STARTPAGE19.AO [RESOLVED]

Started by cfila , Jul 29 2005 11:06 PM

This topic is locked

#1
cfila

Posted 29 July 2005 - 11:06 PM

Member

Member
14 posts

AVG detected the Trojan virus. I have tried steps 1-4, as suggested by your website to no avail. My problems are about blank, popups, sluggish computer, and a windows error pops up to advise me of suspiscious network activity. My Ewido and HJT logs are attached. Any help would be appreciated.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:55:54 PM, 7/29/2005
+ Report-Checksum: 6F3175D

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{040404F9-0E14-1E0A-0930-C8A6A6C8A370} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{53741D3E-19CE-5959-0908-3BB13C3C3990} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW -> Spyware.CoolWebSearch : Cleaned with backup
[556] C:\WINNT\sysde32.dll -> TrojanDownloader.Agent.bc : Error during cleaning
C:\WINNT\system32\javaty.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\system32\ntcw.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\system32\ipiw.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\system32\iehq.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\system32\__delete_on_reboot__addbr32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\mshn32.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINNT\d3tt32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINNT\sqhtne.txt -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\kraypo.txt -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINNT\winpr.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\appsq32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\javasb32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\sysow32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\winkn.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINNT\__delete_on_reboot__addpg.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINNT\__delete_on_reboot__sysde32.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@fastclick[1].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup

::Report End

Logfile of HijackThis v1.99.1
Scan saved at 11:40:41 PM, on 7/29/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\wuauclt.exe
C:\Documents and Settings\filasek1\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\arpam.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\arpam.dll/sp.html#12047
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {C2CF4CB9-9E16-F6CD-7066-9F8EE8986824} - C:\WINNT\sysde32.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [appnr.exe] C:\WINNT\system32\appnr.exe
O4 - HKLM\..\Run: [crge.exe] C:\WINNT\crge.exe
O4 - HKLM\..\Run: [sdkzd32.exe] C:\WINNT\system32\sdkzd32.exe
O4 - HKLM\..\Run: [msbv32.exe] C:\WINNT\msbv32.exe
O4 - HKLM\..\Run: [iprk32.exe] C:\WINNT\system32\iprk32.exe
O4 - HKLM\..\Run: [ieze32.exe] C:\WINNT\system32\ieze32.exe
O4 - HKLM\..\Run: [addpg.exe] C:\WINNT\addpg.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.co...a-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestat...ion=4,3,2,20802
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\msqb32.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

#2
Trevuren

Posted 29 July 2005 - 11:44 PM

Old Dog

Retired Staff
18,699 posts

Hi cfila and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Regards,

Trevuren

#3
cfila

Posted 30 July 2005 - 09:06 AM

Member

Topic Starter
Member
14 posts

Logfile of HijackThis v1.99.1
Scan saved at 9:58:04 AM, on 7/30/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\arpam.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\arpam.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\arpam.dll/sp.html#12047
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {C2CF4CB9-9E16-F6CD-7066-9F8EE8986824} - C:\WINNT\sysde32.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [appnr.exe] C:\WINNT\system32\appnr.exe
O4 - HKLM\..\Run: [crge.exe] C:\WINNT\crge.exe
O4 - HKLM\..\Run: [sdkzd32.exe] C:\WINNT\system32\sdkzd32.exe
O4 - HKLM\..\Run: [msbv32.exe] C:\WINNT\msbv32.exe
O4 - HKLM\..\Run: [iprk32.exe] C:\WINNT\system32\iprk32.exe
O4 - HKLM\..\Run: [ieze32.exe] C:\WINNT\system32\ieze32.exe
O4 - HKLM\..\Run: [addpg.exe] C:\WINNT\addpg.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.co...a-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestat...ion=4,3,2,20802
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\msqb32.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

#4
Trevuren

Posted 30 July 2005 - 12:01 PM

Old Dog

Retired Staff
18,699 posts

Your system is infected with a variant of the About:Blank infection.

First we must STOP, and Disable a bad Added Service
- Click Start>Run and type in: services.msc
- Click OK
- In the Services window find: Remote Procedure Call (RPC) Helper
- Select/highlight and right click the entry, and choose: Properties
- On the General tab, under Service Status click the Stop button
- Beside: Startup Type, in the drop menu, select: Disabled
- Click Apply, then OK
Download CWShredder
Click check for updates. Do not use it yet.
Download Aboutbuster 5
Unzip the file to its own folder (C:\AB) Do not use it yet.
Download: HomeSearchfix. Unzip it to your desktop. Do not use it yet.
Download Killbox
Choose save as to your desktop. Unzip the file. Do not use it yet.

Take care: some files can be hidden, so first go to start > control panel > folder options > view (tab) > mark “show hidden files en extensions >OK

Please print out these directions for in safe mode you will have to be disconnected from the internet. You should entirely disconnect (UNPLUG) from the internet!!!
Reboot your system intosafe mode for all OS
Close all windows and open HijackThis.
- Click "scan only” in the main window
- Put a checkmark beside the following entries and click “FIX checked”.
  
  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\arpam.dll/sp.html#12047
  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\arpam.dll/sp.html#12047
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\arpam.dll/sp.html#12047
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\arpam.dll/sp.html#12047
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\arpam.dll/sp.html#12047
  R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\arpam.dll/sp.html#12047
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\arpam.dll/sp.html#12047
  R3 - Default URLSearchHook is missing
  O2 - BHO: Class - {C2CF4CB9-9E16-F6CD-7066-9F8EE8986824} - C:\WINNT\sysde32.dll (file missing)
  O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
  O4 - HKLM\..\Run: [appnr.exe] C:\WINNT\system32\appnr.exe
  O4 - HKLM\..\Run: [crge.exe] C:\WINNT\crge.exe
  O4 - HKLM\..\Run: [sdkzd32.exe] C:\WINNT\system32\sdkzd32.exe
  O4 - HKLM\..\Run: [msbv32.exe] C:\WINNT\msbv32.exe
  O4 - HKLM\..\Run: [iprk32.exe] C:\WINNT\system32\iprk32.exe
  O4 - HKLM\..\Run: [ieze32.exe] C:\WINNT\system32\ieze32.exe
  O4 - HKLM\..\Run: [addpg.exe] C:\WINNT\addpg.exe
  O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\msqb32.exe (file missing)
Run CWShredder and choose FIX
Start AboutBuster and press START, and then OK. The program will start scanning.
Doubleclick HomeSearchfix.reg to merge the info to the registry. You will be prompted to accept the merge, answer YES.
Start Killbox
- Place a checkmark next to [x] Delete On Reboot.
- Highlight the following list and Copy it (Ctrl+C) to the windows clipboard.
  
  C:\WINNT\arpam.dll
  C:\WINNT\sysde32.dll
  C:\WINNT\system32\appnr.exe
  C:\WINNT\crge.exe
  C:\WINNT\system32\sdkzd32.exe
  C:\WINNT\msbv32.exe
  C:\WINNT\system32\iprk32.exe
  C:\WINNT\system32\ieze32.exe
  C:\WINNT\addpg.exe
  C:\WINNT\msqb32.exe
- Back in Killbox, go > file > paste from clipboard,
- Click the red highlighted X button and click yes to the prompt when all the files have been pasted.
- Then click OK
- Exit Killbox and Reboot your PC.
After the reboot, Start AboutBuster AGAIN and scan AGAIN.
Clean temporary files:
- Go > start > run and type cleanmgr and OK
- Scan your system for files to remove.
- Make sure Temporary Files, Temporary Internet Files and Recycle Bin are the only things checked.
- Click OK to remove those files.
- Click Yes to confirm deletion.
Reboot your system into normal mode.
Download Ewido scan
- Check for updates.
- Let it do a full run.
- Copy the log. Past it to a blank Notepad file and save it to post here.
Finally, run HijackThis, click SCAN, produce a LOG and POST it and the EWIDOscan log in this thread for review.

Regards,

Trevuren

#5
cfila

Posted 30 July 2005 - 10:08 PM

Member

Topic Starter
Member
14 posts

I encountered a couple of problems.

1. O23 listed on the HJT log to check was not there. There were six O23 items listed but none of them was the one needed, so I continued without checking it.

2. I don't know if this is the norm, but the AboutBuster scan lasted at most 1 second. Finding no problems, so I continued anyway.

3. After opening Killbox I checked the "Delete On Reboot" as instructed. I never could find any of the directories that are listed in your instructions to copy. This is where I stopped.

Am I doing something wrong? Where do I find the directories?

#6
Trevuren

Posted 30 July 2005 - 10:38 PM

Old Dog

Retired Staff
18,699 posts

I don't thing I remember asking for directories. I was asking you to Copy and bunch of files, all at once to the machine's memory called "Clipboard."

There is absolutely no use going any farther if you can't locate the Service.

Please send me a fresh HJT log so I can confirm the presence of the Added Servive.

Thanks,

Trevuren

#7
cfila

Posted 31 July 2005 - 06:25 AM

Member

Topic Starter
Member
14 posts

Logfile of HijackThis v1.99.1
Scan saved at 7:19:35 AM, on 7/31/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.co...a-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestat...ion=4,3,2,20802
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

Thanks

#8
Trevuren

Posted 31 July 2005 - 09:13 AM

Old Dog

Retired Staff
18,699 posts

What happened?

For a person who couldn't get anything to work properly, you sure did a heck of a fine job. :tazz:

You got it all.

Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures.

Trevuren

#9
cfila

Posted 31 July 2005 - 10:55 AM

Member

Topic Starter
Member
14 posts

I guess I was concerned when I couldn't find the WINNT files you asked for. I didn't complete steps 11-16 on the list you gave me. Is that going to matter? My IE is still opening to an about blank. My system is very slugglish.

Thanks

#10
Trevuren

Posted 31 July 2005 - 11:16 AM

Old Dog

Retired Staff
18,699 posts

1. Reset your home page manually

Tools
Internet Options
Home Page
Apply

2. some files can be hidden, so first go to start > control panel > folder options > view (tab) > mark “show hidden files en extensions >OK

3. Manually DELETE

C:\WINNT\arpam.dll
C:\WINNT\sysde32.dll
C:\WINNT\system32\appnr.exe
C:\WINNT\crge.exe
C:\WINNT\system32\sdkzd32.exe
C:\WINNT\msbv32.exe
C:\WINNT\system32\iprk32.exe
C:\WINNT\system32\ieze32.exe
C:\WINNT\addpg.exe
C:\WINNT\msqb32.exe

4. Run steps 13-14-15-16

Regards,

Trevuren

#11
cfila

Posted 31 July 2005 - 05:40 PM

Member

Topic Starter
Member
14 posts

I made sure that the "show hidden files" button was checked and I did a search files and folders and still couldn't find any of the files you've listed to delete. I completed the remaining steps and have attached the logs. My home page is back to normal.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:24:33 PM, 7/31/2005
+ Report-Checksum: F5B0923B

+ Scan result:

C:\Documents and Settings\filasek1\Cookies\filasek1@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\[email protected][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\[email protected][2].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@bluestreak[2].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@revenue[2].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\filasek1\Cookies\filasek1@qksrv[2].txt -> Spyware.Cookie.Qksrv : Cleaned with backup

::Report End

Logfile of HijackThis v1.99.1
Scan saved at 6:25:08 PM, on 7/31/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://charter.msn.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.co...a-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestat...ion=4,3,2,20802
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

Thanks :tazz:

#12
Trevuren

Posted 31 July 2005 - 06:12 PM

Old Dog

Retired Staff
18,699 posts

Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

2. Finally, Re-hide your System Files and Folders to prevent any future accidents.

Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

#13
cfila

Posted 31 July 2005 - 08:35 PM

Member

Topic Starter
Member
14 posts

Great! Thanks for all the help! I have already and will continue to recommend this site to all. :tazz:

#14
Trevuren

Posted 02 August 2005 - 01:52 PM

Old Dog

Retired Staff
18,699 posts

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.