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psapl.dll


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#1
yarddog62801

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windows xp on boot up says it cant find psapl.dll....

ok from what i read on yahoo... i get that this is a library used by spy ware programs.

what should i do...

clueless
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#2
wannabe1

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Hi yarddog62801...

Do you have IE 7 installed?

wannabe1
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#3
yarddog62801

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yes installed it right before i started getting this message...

it also ran a "harmful software remover" during setup...
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#4
wannabe1

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There's a bug in IE 7 that will cause this error on some machines. You can try uninstalling and reinstalling IE7...this works in some cases. Or...you can uninstall IE 7 and wait for an updated version that will (hopefully) address this issue.

In any case, uninstall IE 7 and verify that the error ceases.
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#5
Jack Hackett

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After installing IE7 you may get an error message that says something like:

The procedure entry point 'GetProcessImageFileNameW could not be allocated in the dynamic link library PSAPI.dll'

This is an error to do with some "broadband helper" software your ISP has installed on your computer and is easy to fix:

To work around this error:

Navigate to the installation location for SmartBridge which should be something like:

Program Files\BT Broadband Desktop Help\SmartBridge

Now find the file PSAPI.DLL and rename it to something like PSAPIOLD.DLL

Now reboot the computer.

The program will find the new PSAPI.DLL in the C:\Windows\System32 directory and function normally...

Please Note: You will need to substitute "BT Broadband Help" for the name of your own ISP
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#6
yarddog62801

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thanks worked great...

appreciate all the help...
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#7
Fat man

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Thanks Jack

I have NTL and it worked fine

Thanks very much

fat man
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