Deckard's System Scanner v20071014.68 Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Microsoft Windows XP Professional (build 2600) SP 2.0 Architecture: X86; Language: English CPU 0: Intel(R) Pentium(R) M processor 2.00GHz Percentage of Memory in Use: 46% Physical Memory (total/avail): 1023.23 MiB / 542.67 MiB Pagefile Memory (total/avail): 2460.7 MiB / 2015.45 MiB Virtual Memory (total/avail): 2047.88 MiB / 1935.73 MiB C: is Fixed (NTFS) - 74.53 GiB total, 63.29 GiB free. D: is CDROM (No Media) \\.\PHYSICALDRIVE0 - ST980825A - 74.53 GiB - 1 partition \PARTITION0 (bootable) - Installable File System - 74.53 GiB - C: -- Security Center ------------------------------------------------------------- AUOptions is scheduled to auto-install. Windows Internal Firewall is enabled. FirstRunDisabled is set. AV: Symantec AntiVirus Corporate Edition v10.0.1.1000 (Symantec Corporation) [HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" [HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" "C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour" "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes" -- Environment Variables ------------------------------------------------------- ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\Marie Klofenstine\Application Data CLASSPATH=.;C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=RICHMOND-F83BD5 ComSpec=C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK=NO HOMEDRIVE=C: HOMEPATH=\Documents and Settings\Marie Klofenstine LOGONSERVER=\\RICHMOND-F83BD5 NUMBER_OF_PROCESSORS=1 OS=Windows_NT Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\QuickTime\QTSystem\ PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 6, GenuineIntel PROCESSOR_LEVEL=6 PROCESSOR_REVISION=0d06 ProgramFiles=C:\Program Files PROMPT=$P$G QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip SESSIONNAME=Console SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\MARIEK~1\LOCALS~1\Temp TMP=C:\DOCUME~1\MARIEK~1\LOCALS~1\Temp USERDOMAIN=RICHMOND-F83BD5 USERNAME=Marie Klofenstine USERPROFILE=C:\Documents and Settings\Marie Klofenstine windir=C:\WINDOWS -- User Profiles --------------------------------------------------------------- Marie Klofenstine [I](admin)[/I] Administrator [I](admin)[/I] -- Add/Remove Programs --------------------------------------------------------- --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59} 2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419} Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003} ALPS Touch Pad Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}\setup.exe" UNINSTALL Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543} Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F} Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3} Broadcom Gigabit Integrated Controller --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{BE6890C7-31EF-478C-812E-1E2899ABFCA9} /l1033 Brother MFL-Pro Suite --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A912C12-A7DA-44D7-BD57-5CA85E2F33E1}\Setup.exe" -l0x9 Brunin03.dll -removeonly Business Contact Manager for Outlook 2007 SP1 --> "C:\Program Files\Microsoft Small Business\Business Contact Manager\SetupBootstrap\Setup.exe" /remove {B32C4059-6E7A-41EF-AD20-56DF1872B923} Business Contact Manager for Outlook 2007 SP1 --> MsiExec.exe /X{B32C4059-6E7A-41EF-AD20-56DF1872B923} C-Major Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove Canon iP90 --> "C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP90\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP90 /L0x0009 Canon Utilities Easy-PhotoPrint --> C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini Conexant D480 MDC V.9x Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_8086&DEV_24x6&SUBSYS_542214F1\HXFSETUP.EXE -U -Idel5422k.inf Data LifeSaver --> MsiExec.exe /I{EC3B29CD-76FF-4689-9647-8CCE67AC1D25} Dell Bluetooth Software --> MsiExec.exe /X{90535871-81B9-4D99-8A13-A7EE97F2D7FE} Dell Printer Software --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{105F3CE5-FE55-408E-BF30-E78F85BA0B12}\setup.exe" -l0x9 /UninstallOnly Dell ResourceCD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe" Hijackthis 1.99.1 --> "C:\Program Files\Hijackthis\unins000.exe" HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall Intel(R) PROSet --> MsiExec.exe /I{2C351DB8-E088-41A2-9BF0-113727FBB697} InterVideo WinDVD --> "C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL iTunes --> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B} Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030} LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U Microsoft Office 2003 Web Components --> MsiExec.exe /I{90A40409-6000-11D3-8CFE-0150048383C9} Microsoft Office 2007 Primary Interop Assemblies --> MsiExec.exe /X{50120000-1105-0000-0000-0000000FF1CE} Microsoft Office Access MUI (English) 2007 --> MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE} Microsoft Office Access Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE} Microsoft Office Accounting 2008 --> "c:\Program Files\Microsoft Small Business\Office Accounting 2008\SetupBootstrap\Setup.exe" /remove {270940EA-C235-40D9-B2AE-2D450356DF8E} Microsoft Office Accounting 2008 --> MsiExec.exe /X{270940EA-C235-40D9-B2AE-2D450356DF8E} Microsoft Office Accounting 2008 Equifax Addin --> MsiExec.exe /X{0C2AF762-0565-4C91-9F55-B8B53BB82A38} Microsoft Office Accounting 2008 Fixed Asset Manager --> MsiExec.exe /X{E3DF6916-2472-43D9-8B3C-9F2F0AAB01B5} Microsoft Office Accounting 2008 PayPal Addin --> MsiExec.exe /X{B391EECE-DFEA-4FC5-9D40-47FA43E2DBE6} Microsoft Office Accounting ADP Payroll Addin --> MsiExec.exe /I{5FA793A6-0071-42C1-9355-8F69A428C44F} Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE} Microsoft Office Outlook MUI (English) 2007 --> MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE} Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE} Microsoft Office Professional 2007 --> MsiExec.exe /X{91120000-0014-0000-0000-0000000FF1CE} Microsoft Office Professional 2007 Trial --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROR /dll OSETUP.DLL Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE} Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE} Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE} Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE} Microsoft Office Publisher MUI (English) 2007 --> MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE} Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE} Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE} Microsoft Office Small Business Connectivity Components --> MsiExec.exe /X{A939D341-5A04-4E0A-BB55-3E65B386432D} Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE} Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} Microsoft SQL Server 2005 --> "c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\ARPWrapper.exe" /Remove Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) --> MsiExec.exe /I{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F} Microsoft SQL Server 2005 Tools Express Edition --> MsiExec.exe /I{2750B389-A2D2-4953-99CA-27C1F2A8E6FD} Microsoft SQL Server Native Client --> MsiExec.exe /I{F9B3DD02-B0B3-42E9-8650-030DFF0D133D} Microsoft SQL Server Setup Support Files (English) --> MsiExec.exe /X{53F5C3EE-05ED-4830-994B-50B2F0D50FCE} Microsoft SQL Server VSS Writer --> MsiExec.exe /I{E9F44C98-B8B6-480F-AF7B-E42A0A46F4E3} MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E} NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI PCI 7510 CardBus Controller with SmartCard and Software --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{252F9FB9-FC12-4B08-ADEB-F402BA3A8D28} /l1033 QuickSet --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe" -l0x9 UNINSTALL APPDRVNT4 QuickTime --> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD} R-Mail for Outlook Demo 1.5 --> "E:\R-Mail for Outlook Demo\unins000.exe" Security Task Manager 1.7e --> C:\Program Files\Security Task Manager\Uninstal.exe "C:\Documents and Settings\All Users\Start Menu\Programs\Security Task Manager" Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Security Update for Excel 2007 (KB946974) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {85E83E2E-AF9B-439B-B4F9-EB9B7EF6A00E} Security Update for Microsoft Office Publisher 2007 (KB950114) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85} Security Update for Microsoft Office system 2007 (KB951808) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00} Security Update for Microsoft Office Word 2007 (KB950113) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9} Security Update for Office 2007 (KB947801) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {02B5A17B-01BE-4BA6-95F1-1CBB46EBC76E} Security Update for Outlook 2007 (KB946983) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {66B9496E-C0C3-4065-9868-85CCA92126C3} Security Update for Visio 2007 (KB947590) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41} SmartDraw 2008 --> C:\PROGRA~1\SMARTD~1\UNWISE.EXE C:\PROGRA~1\SMARTD~1\install.log Spell Checker For OE 2.1 --> C:\Program Files\Common Files\Microsoft Shared\proof\Uninstal.exe Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe" Symantec AntiVirus --> MsiExec.exe /I{3248E093-5288-4CA9-B3AB-11A675FEA1F9} Update for Office 2007 (KB946691) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278} Update for Outlook 2007 Junk Email Filter (kb950378) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {F6296086-AED5-4EC0-938B-08EA0254F20E} Windows Desktop Search 3.01 --> "C:\WINDOWS\$NtUninstallKB917013$\spuninst\spuninst.exe" WritePoint Word Template --> MsiExec.exe /I{01AF3E67-131F-4563-8EF5-23E992201577} Zmeil 2.0 --> "E:\Zmeil\unins000.exe" -- Application Event Log ------------------------------------------------------- Event Record #/Type11275 / Warning Event Submitted/Written: 05/17/2008 11:28:06 AM Event ID/Source: 3036 / Windows Search Service Event Description: The content source cannot be accessed. Context: Windows Application, SystemIndex Catalog Details: (0x81270005) Event Record #/Type9592 / Error Event Submitted/Written: 05/10/2008 10:30:28 PM Event ID/Source: 1002 / Application Hang Event Description: Hanging application iexplore.exe, version 7.0.6000.16640, hang module hungapp, version 0.0.0.0, hang address 0x00000000. -- Security Event Log ---------------------------------------------------------- No Errors/Warnings found. -- System Event Log ------------------------------------------------------------ Event Record #/Type5989 / Warning Event Submitted/Written: 05/25/2008 08:57:57 AM / 05/25/2008 08:58:25 AM Event ID/Source: 4 / b57w2k Event Description: Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected. Event Record #/Type5984 / Warning Event Submitted/Written: 05/24/2008 10:53:22 PM / 05/24/2008 10:53:23 PM Event ID/Source: 240 / Win32k Event Description: A request to suspend power was denied by winlogon.exe. Event Record #/Type5958 / Warning Event Submitted/Written: 05/24/2008 09:26:36 PM / 05/24/2008 09:27:03 PM Event ID/Source: 4 / b57w2k Event Description: Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected. Event Record #/Type5953 / Error Event Submitted/Written: 05/24/2008 08:52:26 PM Event ID/Source: 7011 / Service Control Manager Event Description: Timeout (30000 milliseconds) waiting for a transaction response from the WSearch service. Event Record #/Type5934 / Warning Event Submitted/Written: 05/24/2008 08:46:24 PM / 05/24/2008 08:47:53 PM Event ID/Source: 4 / b57w2k Event Description: Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected. -- End of Deckard's System Scanner: finished at 2008-05-25 09:27:22 ------------