UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Version 1.0) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume1 Install Date: 7/27/2006 3:14:37 PM System Uptime: 11/15/2008 11:22:52 AM (0 hours ago) Motherboard: Intel Corporation | | D101GGC Processor: Intel(R) Celeron(R) CPU 2.66GHz | Socket 775 | 2666/133mhz BIOS: Phoenix - AwardBIOS v6.00PG | ATi - 42302e31 | GC11010N.86A.0307.2006.0316.2038 | 3/15/2006 5:00:00 PM ==== Disk Partitions ========================= A: is Removable C: is FIXED (NTFS) - 75 GiB total, 45.905 GiB free. D: is CDROM () E: is Removable ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP739: 11/13/2008 10:56:01 PM - System Checkpoint RP740: 11/13/2008 10:56:03 PM - System Checkpoint RP741: 11/13/2008 10:56:06 PM - System Checkpoint RP742: 11/13/2008 10:56:08 PM - System Checkpoint RP743: 11/13/2008 10:56:11 PM - System Checkpoint RP744: 11/13/2008 10:56:14 PM - System Checkpoint RP745: 11/13/2008 10:56:15 PM - Removed Adobe Reader 8.1.2 RP746: 11/13/2008 10:56:17 PM - System Checkpoint RP747: 11/13/2008 10:56:19 PM - System Checkpoint RP748: 11/13/2008 10:56:21 PM - System Checkpoint RP749: 11/13/2008 10:56:22 PM - System Checkpoint RP750: 11/13/2008 10:56:24 PM - System Checkpoint RP751: 11/13/2008 10:56:25 PM - Avg8 Update RP752: 11/13/2008 10:56:26 PM - Avg8 Update RP753: 11/13/2008 10:56:28 PM - System Checkpoint RP754: 11/13/2008 10:56:30 PM - System Checkpoint RP755: 11/13/2008 10:56:32 PM - System Checkpoint RP756: 11/13/2008 10:56:34 PM - System Checkpoint RP757: 11/13/2008 10:56:36 PM - System Checkpoint RP758: 11/13/2008 10:56:38 PM - System Checkpoint RP759: 11/13/2008 10:56:38 PM - System Checkpoint RP760: 11/13/2008 10:56:39 PM - System Checkpoint RP761: 11/13/2008 10:56:39 PM - System Checkpoint RP762: 11/13/2008 10:56:40 PM - Software Distribution Service 3.0 RP763: 11/13/2008 10:56:42 PM - Software Distribution Service 3.0 RP764: 11/13/2008 10:56:43 PM - Software Distribution Service 3.0 RP765: 11/13/2008 10:56:44 PM - System Checkpoint RP766: 11/13/2008 10:56:45 PM - System Checkpoint RP767: 11/13/2008 10:56:46 PM - System Checkpoint RP768: 11/13/2008 10:56:47 PM - System Checkpoint RP769: 11/13/2008 10:56:49 PM - System Checkpoint RP770: 11/13/2008 10:56:50 PM - System Checkpoint RP771: 11/13/2008 10:56:51 PM - System Checkpoint RP772: 11/13/2008 10:56:52 PM - System Checkpoint RP773: 11/13/2008 10:56:53 PM - System Checkpoint RP774: 11/13/2008 10:56:53 PM - System Checkpoint RP775: 11/13/2008 10:56:54 PM - System Checkpoint RP776: 11/13/2008 10:56:55 PM - Installed Windows Media Player Firefox Plugin RP777: 11/13/2008 10:56:55 PM - System Checkpoint RP778: 11/13/2008 10:56:56 PM - System Checkpoint RP779: 11/13/2008 10:56:57 PM - System Checkpoint RP780: 11/13/2008 10:56:57 PM - System Checkpoint RP781: 11/13/2008 10:56:58 PM - System Checkpoint RP782: 11/13/2008 10:56:58 PM - System Checkpoint RP783: 11/13/2008 10:56:59 PM - System Checkpoint RP784: 11/13/2008 10:56:59 PM - System Checkpoint RP785: 11/13/2008 10:56:59 PM - System Checkpoint RP786: 11/13/2008 10:57:00 PM - System Checkpoint RP787: 11/13/2008 10:57:01 PM - System Checkpoint RP788: 11/13/2008 10:57:01 PM - Avg8 Update RP789: 11/13/2008 10:57:01 PM - System Checkpoint RP790: 11/13/2008 10:57:02 PM - System Checkpoint RP791: 11/13/2008 10:57:02 PM - System Checkpoint RP792: 11/13/2008 10:57:03 PM - System Checkpoint RP793: 11/13/2008 10:57:03 PM - System Checkpoint RP794: 11/13/2008 10:57:04 PM - System Checkpoint RP795: 11/13/2008 10:57:05 PM - System Checkpoint RP796: 11/13/2008 10:57:06 PM - System Checkpoint RP797: 11/13/2008 10:57:06 PM - System Checkpoint RP798: 11/13/2008 10:57:07 PM - Software Distribution Service 3.0 RP799: 11/13/2008 10:57:08 PM - System Checkpoint RP800: 11/13/2008 10:57:09 PM - System Checkpoint RP801: 11/13/2008 10:57:10 PM - System Checkpoint RP802: 11/13/2008 10:57:11 PM - System Checkpoint RP803: 11/13/2008 10:57:11 PM - System Checkpoint RP804: 11/13/2008 10:57:11 PM - Installed iTunes RP805: 11/13/2008 10:57:12 PM - Installed Steam RP806: 11/13/2008 10:57:12 PM - Avg8 Update RP807: 11/13/2008 10:57:12 PM - Software Distribution Service 3.0 RP808: 11/13/2008 10:57:13 PM - System Checkpoint RP809: 11/13/2008 10:57:14 PM - Installed Ad-Aware RP810: 11/13/2008 10:57:14 PM - Removed Bonjour RP811: 11/13/2008 10:57:15 PM - Removed Steam RP812: 11/13/2008 10:57:15 PM - Removed Hoyle Puzzle Games 2007 RP813: 11/13/2008 10:57:15 PM - Removed Hoyle Board Games 2007 RP814: 11/13/2008 10:57:15 PM - Automatic Restore Point RP815: 11/13/2008 10:57:16 PM - Removed AVG 8.0 RP816: 11/13/2008 10:57:17 PM - Installed AVG 8.0 RP817: 11/13/2008 10:57:17 PM - 10-24-08 after virus removal RP818: 11/13/2008 10:57:18 PM - System Checkpoint RP819: 11/13/2008 10:57:19 PM - System Checkpoint RP820: 11/13/2008 10:57:20 PM - System Checkpoint RP821: 11/13/2008 10:57:20 PM - System Checkpoint RP822: 11/13/2008 10:57:21 PM - System Checkpoint RP823: 11/13/2008 10:57:21 PM - System Checkpoint RP824: 11/13/2008 10:57:22 PM - System Checkpoint RP825: 11/13/2008 10:57:22 PM - System Checkpoint RP826: 11/13/2008 10:57:23 PM - System Checkpoint RP827: 11/13/2008 10:57:23 PM - System Checkpoint RP828: 11/13/2008 10:57:25 PM - System Checkpoint RP829: 11/13/2008 10:57:25 PM - System Checkpoint RP830: 11/13/2008 10:57:25 PM - System Checkpoint RP831: 11/13/2008 10:57:26 PM - System Checkpoint RP832: 11/13/2008 10:57:26 PM - System Checkpoint RP833: 11/13/2008 10:57:26 PM - Software Distribution Service 3.0 RP834: 11/13/2008 10:57:27 PM - System Checkpoint RP835: 11/13/2008 10:57:41 PM - Last known good configuration RP836: 11/14/2008 3:57:28 PM - Restore Operation ==== Installed Programs ====================== µTorrent Ad-Aware Adobe Acrobat 5.0 Adobe Flash Player ActiveX Adobe Flash Player Plugin Adobe Shockwave Player Adobe® Photoshop® Album Starter Edition 3.2 Apple Mobile Device Support Apple Software Update ATI Display Driver avast! Antivirus BitComet 0.70 DivX Content Uploader DivX Web Player ERUNT 1.1j Feeding Frenzy 2 1.0 GameHouse Super Games AIO® Google Earth Google Toolbar for Internet Explorer Guitar Hero Explorer HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Format SDK (KB902344) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hoyle Word Games 2 hp deskjet 3600 hp deskjet 3600 series HP Memories Disc HP Photo and Imaging 2.0 - Deskjet Series hp print screen utility Insaniquarium Deluxe 1.0 iPod for Windows 2006-01-10 iTunes J2SE Runtime Environment 5.0 Update 12 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 LADSPA_plugins-win-0.4.15 Malwarebytes' Anti-Malware Microsoft .NET Framework (English) Microsoft .NET Framework (English) v1.0.3705 Microsoft .NET Framework 1.0 Hotfix (KB928367) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office PowerPoint Viewer 2003 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft Word 2000 SR-1 mIRC Mozilla Firefox (3.0.4) MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 Parser and SDK Nero 7 Ultra Edition OpenOffice.org Installer 1.0 Print Workshop 2003 Limited Edition QuickTime RealPlayer REALTEK Gigabit and Fast Ethernet NIC Driver Realtek High Definition Audio Driver Rhapsody Player Engine Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953155) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Spybot - Search & Destroy Spyware Doctor 6.0 Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool Windows Internet Explorer 7 Windows Media Connect Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player Firefox Plugin Windows Rights Management Client with Service Pack 2 Windows XP Service Pack 3 WinRAR archiver World of Warcraft Trial Yahoo! Browser Services Yahoo! Mail Yahoo! Messenger Yahoo! Toolbar YouTube Uploader ==== Event Viewer Messages =================== 11/13/2008 11:14:30 PM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s). 11/13/2008 11:11:25 PM, error: Service Control Manager [7000] - The avast! Web Scanner service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 11/13/2008 11:11:25 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the avast! Web Scanner service to connect. 11/13/2008 10:54:44 PM, error: Service Control Manager [7034] - The avast! Web Scanner service terminated unexpectedly. It has done this 1 time(s). 11/12/2008 11:23:58 AM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 11/12/2008 11:23:58 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect. 11/12/2008 11:23:57 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "-Service" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE} 11/8/2008 2:29:36 PM, error: Dhcp [1002] - The IP address lease 67.171.242.219 for the Network Card with network address 00167633858C has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). 11/14/2008 5:44:11 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 11/14/2008 5:44:41 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning. 11/14/2008 5:44:41 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 11/14/2008 5:44:41 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning. 11/14/2008 5:44:41 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 11/14/2008 5:44:41 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 11/14/2008 5:44:41 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD aswSP aswTdi Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip WS2IFSL 11/14/2008 5:44:44 PM, error: Service Control Manager [7034] - The PC Tools Auxiliary Service service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 5:49:17 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 11/14/2008 5:50:52 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 11/14/2008 5:50:52 PM, error: Service Control Manager [7034] - The PnkBstrA service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 5:51:32 PM, error: Service Control Manager [7034] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 5:51:32 PM, error: Service Control Manager [7034] - The SSDP Discovery Service service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 5:51:32 PM, error: Service Control Manager [7031] - The Universal Plug and Play Device Host service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service. 11/14/2008 5:51:32 PM, error: Service Control Manager [7034] - The WebClient service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 5:51:42 PM, error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 11/14/2008 5:51:51 PM, error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 11/14/2008 5:51:51 PM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 6:04:35 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 11/14/2008 6:59:17 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 11/14/2008 7:22:38 PM, error: Service Control Manager [7034] - The Windows Image Acquisition (WIA) service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 7:23:21 PM, error: Service Control Manager [7034] - The DNS Client service terminated unexpectedly. It has done this 1 time(s). 11/14/2008 7:23:23 PM, error: Service Control Manager [7031] - The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine. 11/14/2008 7:32:01 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E} 11/14/2008 8:43:44 PM, error: Service Control Manager [7031] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. 11/14/2008 8:44:00 PM, error: Service Control Manager [7031] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service. 11/14/2008 8:44:15 PM, error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine. 11/14/2008 10:32:39 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 120 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 11/15/2008 12:32:39 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 240 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 11/15/2008 4:32:39 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 480 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 11/15/2008 11:17:32 AM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820} ==== End Of File ===========================