UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-01-19.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume1 Install Date: 5/14/2005 4:45:52 AM System Uptime: 1/25/2009 1:34:14 PM (1 hours ago) Motherboard: Hewlett-Packard | | 09BC Processor: Intel(R) Pentium(R) M processor 1.60GHz | U1 | 1596/533mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 93 GiB total, 62.439 GiB free. D: is CDROM () ==== Disabled Device Manager Items ============= Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: 1394 Net Adapter Device ID: V1394\NIC1394\5F2050145E40A00 Manufacturer: Microsoft Name: 1394 Net Adapter PNP Device ID: V1394\NIC1394\5F2050145E40A00 Service: NIC1394 ==== System Restore Points =================== RP167: 11/2/2008 11:50:15 AM - System Checkpoint RP168: 11/4/2008 10:02:46 PM - System Checkpoint RP169: 11/9/2008 12:09:20 PM - System Checkpoint RP170: 11/11/2008 10:16:30 PM - Software Distribution Service 3.0 RP171: 11/14/2008 9:19:54 PM - System Checkpoint RP172: 11/16/2008 11:35:38 AM - System Checkpoint RP173: 11/27/2008 4:20:15 PM - System Checkpoint RP174: 12/1/2008 11:48:22 AM - System Checkpoint RP175: 12/7/2008 12:27:17 PM - System Checkpoint RP176: 12/8/2008 3:55:39 PM - System Checkpoint RP177: 12/10/2008 11:04:44 AM - Software Distribution Service 3.0 RP178: 12/11/2008 2:12:41 PM - System Checkpoint RP179: 12/11/2008 2:53:40 PM - Software Distribution Service 3.0 RP180: 12/13/2008 7:40:47 AM - Software Distribution Service 3.0 RP181: 12/14/2008 6:20:31 PM - System Checkpoint RP182: 12/19/2008 6:10:52 PM - System Checkpoint RP183: 12/20/2008 1:29:02 AM - Software Distribution Service 3.0 RP184: 12/21/2008 5:20:15 PM - System Checkpoint RP185: 12/25/2008 11:22:11 AM - System Checkpoint RP186: 12/26/2008 8:45:10 PM - System Checkpoint RP187: 12/29/2008 2:58:35 PM - System Checkpoint RP188: 12/29/2008 4:56:52 PM - Removed Bluetooth Stack for Windows RP189: 12/29/2008 4:59:01 PM - Configured TIxx21/x515 RP190: 12/29/2008 6:35:09 PM - RP191: 12/29/2008 6:36:09 PM - Shockwave Player RP192: 1/3/2009 2:32:21 PM - System Checkpoint RP193: 1/4/2009 3:40:25 PM - System Checkpoint RP194: 1/11/2009 12:50:06 PM - Removed HP Photo and Imaging 2.0 - Deskjet Series RP195: 1/11/2009 12:52:09 PM - Removed MSXML 4.0 SP2 (KB927978) RP196: 1/11/2009 12:53:41 PM - Removed muvee autoProducer 3.5 - SE RP197: 1/12/2009 8:12:16 PM - Installed Java(TM) 6 Update 11 RP198: 1/12/2009 8:14:34 PM - Installed MSN Toolbar Setup RP199: 1/12/2009 8:47:34 PM - Installed Windows Internet Explorer 8. RP200: 1/12/2009 9:19:22 PM - Software Distribution Service 3.0 RP201: 1/14/2009 6:16:35 PM - Software Distribution Service 3.0 RP202: 1/17/2009 10:56:22 AM - System Checkpoint RP203: 1/19/2009 5:59:32 PM - System Checkpoint RP204: 1/20/2009 8:39:58 PM - Removed Java(TM) 6 Update 11 RP205: 1/20/2009 8:40:50 PM - Installed Java(TM) 6 Update 11 RP206: 1/22/2009 5:46:09 PM - System Checkpoint RP207: 1/24/2009 6:18:56 PM - System Checkpoint RP208: 1/25/2009 11:26:13 AM - Restore Operation RP209: 1/25/2009 1:20:20 PM - Removed HP Memories Disc RP210: 1/25/2009 1:21:29 PM - Removed Java(TM) 6 Update 7 RP211: 1/25/2009 1:31:05 PM - Removed Star Wars Empire at War RP212: 1/25/2009 1:31:42 PM - Removed Star Wars Galactic Battlegrounds: Clone Campaigns RP213: 1/25/2009 1:32:46 PM - Configured SoundMAX RP214: 1/25/2009 1:33:14 PM - Removed SoundMAX ==== Installed Programs ====================== 2007 Microsoft Office Suite Service Pack 1 (SP1) Adobe Flash Player 10 Plugin Adobe Flash Player ActiveX Adobe Reader 7.0.9 Adobe Shockwave Player 11 Age of Empires III Agere Systems AC'97 Modem ALPS Touch Pad Driver AppCore Apple Mobile Device Support Apple Software Update Bonjour Canon Camera Access Library Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DC_DV 6 for ZoomBrowser EX Canon Camera Window MC 6 for ZoomBrowser EX Canon G.726 WMP-Decoder Canon MovieEdit Task for ZoomBrowser EX Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities EOS Utility Canon Utilities PhotoStitch Canon Utilities ZoomBrowser EX ccCommon Command & Conquer Generals Component Framework EES - Engineering Equation Solver (Limited Academic Version) ESPN Java Check Google Chrome HijackThis 2.0.2 Home Theater Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) hp deskjet 3600 HP Help and Support HP Pavillion dv4000 User Guides hp print screen utility HP Wireless Assistant HpSdpAppCoreApp Intel(R) Graphics Media Accelerator Driver for Mobile InterActual Player InterVideo Home Theater InterVideo WinDVD IrfanView (remove only) iTunes Java(TM) 6 Update 11 LG USB Modem driver LiveUpdate (Symantec Corporation) LiveUpdate Notice (Symantec Corporation) Logitech Desktop Messenger Logitech MouseWare 9.79.1 Macromedia Shockwave Player Medal of Honor Allied Assault MetaFrame Presentation Server Web Client for Win32 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money 2005 Microsoft National Language Support Downlevel APIs Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher 2007 Microsoft Office Publisher 2007 Trial Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Standard Edition 2003 Microsoft Software Update for Web Folders (English) 12 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft Works Move Networks Media Player for Internet Explorer MSN MSN Search Toolbar MSN Toolbar MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MUSICMATCH® Jukebox Network Stumbler 0.4.0 (remove only) Norton AntiVirus Norton AntiVirus Help Norton Confidential Core Norton Internet Security Norton Internet Security (Symantec Corporation) Norton Protection Center Norton Security Scan Norton Security Scan (Symantec Corporation) OpenOffice.org 2.4 Quick Launch Buttons 5.00 D5 QuickTime Rhapsody Player Engine Security Update for 2007 Microsoft Office System (KB951550) Security Update for 2007 Microsoft Office System (KB951944) Security Update for CAPICOM (KB931906) Security Update for Microsoft Office Publisher 2007 (KB950114) Security Update for Microsoft Office system 2007 (KB954326) Security Update for Microsoft Office system 2007 (KB956828) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 8 (KB960714) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Sid Meier's Civilization 4 Sonic Update Manager SPBBC 32bit Symantec KB-DocID:2003093015493306 Symantec Real Time Storage Protection Component SymNet Update for Office 2007 (KB946691) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) UserGuides V CAST Music with Rhapsody WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage v1.3.0254.0 Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Beta 2 Windows Live installer Windows Live Messenger Windows Live Sign-in Assistant Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 ==== Event Viewer Messages From Past Week ======== 1/20/2009 8:00:13 PM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified. 1/20/2009 5:59:36 PM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820} 1/20/2009 8:40:01 PM, error: PlugPlayManager [11] - The device Root\LEGACY_2201CED6D30A29E038061EB6D9F15452\0000 disappeared from the system without first being prepared for removal. 1/22/2009 5:13:49 PM, error: Service Control Manager [7000] - The HP Pci Information service failed to start due to the following error: The system cannot find the file specified. 1/25/2009 11:13:06 AM, error: System Error [1003] - Error code 000000f4, parameter1 00000003, parameter2 86c33a08, parameter3 86c33b7c, parameter4 805c8c88. 1/25/2009 12:47:04 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found. ==== End Of File ===========================