OTL Extras logfile created on: 9/30/2009 12:47:22 AM - Run 1 OTL by OldTimer - Version 3.0.16.0 Folder = C:\Documents and Settings\jairo\Desktop Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 1022.09 Mb Total Physical Memory | 513.08 Mb Available Physical Memory | 50.20% Memory free 2.40 Gb Paging File | 1.93 Gb Available in Paging File | 80.39% Paging File free Paging file location(s): C:\pagefile.sys 1536 3072 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 144.31 Gb Total Space | 127.43 Gb Free Space | 88.30% Space Free | Partition Type: NTFS D: Drive not present or media not loaded E: Drive not present or media not loaded F: Drive not present or media not loaded G: Drive not present or media not loaded H: Drive not present or media not loaded I: Drive not present or media not loaded Computer Name: D16D97B1 Current User Name: jairo Logged in as Administrator. Current Boot Mode: Normal Scan Mode: Current user Company Name Whitelist: On Skip Microsoft Files: On File Age = 14 Days Output = Standard Quick Scan [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .chm [@ = chm.file] -- C:\WINDOWS\hh.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* File not found chm.file [open] -- "%SYSTEMROOT%\hh.exe" %1 (Microsoft Corporation) cmdfile [open] -- "%1" %* File not found comfile [open] -- "%1" %* File not found exefile [open] -- "%1" %* File not found htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation) htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation) piffile [open] -- "%1" %* File not found regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" File not found scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation) scrfile [open] -- "%1" /S File not found txtfile [edit] -- Reg Error: Key error. Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "%programfiles%\internet explorer\iexplore.exe" (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007 [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- File not found "C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- File not found "C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL -- File not found "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent -- (McAfee, Inc.) "C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour -- (Apple Inc.) "C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.) "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour "{075473F5-846A-448B-BCB3-104AA1760205}" = Roxio RecordNow Data "{0BEDBD4E-2D34-47B5-9973-57E62B29307C}" = ATI Control Panel "{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}" = Microsoft Plus! Photo Story 2 LE "{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Roxio DLA "{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Roxio MyDVD LE "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer "{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager "{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10 "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}" = URL Assistant "{43CAC9A1-1993-4F65-9096-7C9AFC2BBF54}" = Dell CinePlayer "{4667B940-BB01-428B-986E-A0CC46497BF7}" = ELIcon "{4CEA6811-DFAD-4892-828D-49941FE3B779}" = Intel(R) PROSet for Wired Connections "{548EEA8E-8299-497F-8057-811D2D7097DC}" = Dell Support 3.1 "{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool "{5B6BE547-21E2-49CA-B2E2-6A5F470593B1}" = Sonic Activation Module "{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}" = AOLIcon "{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update "{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}" = Digital Content Portal "{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}" = Microsoft Plus! Digital Media Edition Installer "{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03 "{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}" = EarthLink setup files "{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore "{7A3F0566-5E05-4919-9C98-456F6B5CF831}" = Get High Speed Internet! "{85D3CC30-8859-481A-9654-FD9B74310BEF}" = Musicmatch® Jukebox "{8A9B8148-DDD7-448F-BD6C-358386D32354}" = Corel Photo Album 6 "{8C22F265-DE76-44D1-8A79-A71D819137DA}" = Intel(R) Quick Resume Technology Drivers "{903CE8F7-6C7B-41E6-A1CF-3BF1176264EC}" = Intel® Viiv™ "{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel Matrix Storage Manager "{91130409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Basic Edition 2003 "{9941F0AA-B903-4AF4-A055-83A9815CC011}" = Sonic Encoders "{99ECF41F-5CCA-42BD-B8B8-A8333E2E2944}" = iTunes "{A683A2C0-821C-486F-858C-FA634DB5E864}" = EducateU "{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Roxio RecordNow Audio "{AC76BA86-0000-0000-0000-6028747ADE01}" = Adobe Acrobat - Reader 6.0.2 Update "{AC76BA86-7AD7-1033-7B44-A00000000001}" = Adobe Reader 6.0.1 "{B0DF58A2-40DF-4465-AA56-38623EC9938C}" = Documentation & Support Launcher "{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Roxio RecordNow Copy "{B6884A07-0305-47AE-9969-8F26FADC17DE}" = Games, Music, & Photos Launcher "{C337BDAF-CB4E-47E2-BE1A-CB31BB7DD0E3}" = Apple Mobile Device Support "{C78EAC6F-7A73-452E-8134-DBB2165C5A68}" = QuickTime "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition "{D2988E9B-C73F-422C-AD4B-A66EBE257120}" = MCU "{DF6A589A-7A1A-430C-9FF2-A0BDB42669DC}" = Search Assist "{E42BD75A-FC23-4E3F-9F91-2658334C644F}" = Internet Service Offers Launcher "{E93E5EF6-D361-481E-849D-F16EF5C78EBC}" = Musicmatch for Windows Media Player "12133444-BF36-4d4e-B7FB-A3424C645DE4" = GemMaster Mystic "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "ATI Display Driver" = ATI Display Driver "B3EE3001-DC24-4cd1-8743-5692C716659F" = Otto "Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver "Dell Game Console" = Dell Game Console "EmeraldQFE2" = Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] "ERUNT_is1" = ERUNT 1.1j "ESPNMotion" = ESPNMotion "Google Desktop" = Google Desktop "HijackThis" = HijackThis 2.0.2 "ie8" = Windows Internet Explorer 8 "Intel® Quick Resume Technology" = Intel(R) Quick Resume Technology Drivers "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware "McAfee Uninstall Utility" = McAfee Uninstaller "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "MSC" = McAfee SecurityCenter "My Kingdom for the Princess" = My Kingdom for the Princess "Passport to Perfume™" = Passport to Perfume™ "Posh Boutique" = Posh Boutique "PROSet" = Intel(R) PRO Network Connections Drivers "RealPlayer 6.0" = RealPlayer Basic "StreetPlugin" = Learn2 Player (Uninstall Only) "ViewpointMediaPlayer" = Viewpoint Media Player "WebCyberCoach_wtrb" = WebCyberCoach 3.2 Dell "WildTangent CDA" = WildTangent Web Driver "Windows Media Format Runtime" = Windows Media Format Runtime "Windows XP Service Pack" = Windows XP Service Pack 3 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ System Events ] Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7034 Description = The Intel(R) Matrix Storage Event Monitor service terminated unexpectedly. It has done this 1 time(s). Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7031 Description = The McAfee Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7031 Description = The McAfee Network Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7031 Description = The McAfee Proxy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7031 Description = The McAfee Real-time Scanner service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7034 Description = The Machine Debug Manager service terminated unexpectedly. It has done this 1 time(s). Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7034 Description = The Intel® Quick Resume Technology Drivers service terminated unexpectedly. It has done this 1 time(s). Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7034 Description = The iPod Service service terminated unexpectedly. It has done this 1 time(s). Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7031 Description = The McAfee Personal Firewall Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Run the configured recovery program. Error - 9/30/2009 12:20:34 AM | Computer Name = D16D97B1 | Source = Service Control Manager | ID = 7031 Description = The Media Center Extender Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. < End of report >