OTL Extras logfile created on: 17/10/2009 17:42:06 - Run 1 OTL by OldTimer - Version 3.0.21.0 Folder = C:\Documents and Settings\Administrator\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 509.98 Mb Total Physical Memory | 359.66 Mb Available Physical Memory | 70.52% Memory free 1.22 Gb Paging File | 1.15 Gb Available in Paging File | 93.98% Paging File free Paging file location(s): C:\pagefile.sys 768 1536 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files Drive C: | 37.25 Gb Total Space | 28.86 Gb Free Space | 77.48% Space Free | Partition Type: NTFS D: Drive not present or media not loaded E: Drive not present or media not loaded F: Drive not present or media not loaded G: Drive not present or media not loaded H: Drive not present or media not loaded I: Drive not present or media not loaded Computer Name: USER-QJH89Y24C4 Current User Name: Administrator Logged in as Administrator. Current Boot Mode: SafeMode with Networking Scan Mode: Current user Company Name Whitelist: On Skip Microsoft Files: On File Age = 14 Days Output = Standard Quick Scan [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .chm [@ = chm.file] -- C:\WINDOWS\hh.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* File not found chm.file [open] -- "C:\WINDOWS\hh.exe" %1 (Microsoft Corporation) cmdfile [open] -- "%1" %* File not found comfile [open] -- "%1" %* File not found exefile [open] -- "%1" %* File not found htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" %1 (Microsoft Corporation) htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation) htmlfile [print] -- "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" /p %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation) piffile [open] -- "%1" %* File not found regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" File not found scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation) scrfile [open] -- "%1" /S File not found txtfile [edit] -- Reg Error: Key error. Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DoNotAllowExceptions" = 0 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007 "2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008 [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "C:\WINDOWS\Temp\NavBrowser.exe" = C:\WINDOWS\Temp\NavBrowser.exe:*:Enabled:NAVBrowser -- File not found "C:\Program Files\Spotify\spotify.exe" = C:\Program Files\Spotify\spotify.exe:*:Enabled:Spotify -- File not found "C:\Program Files\AVG\AVG8\avgupd.exe" = C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.) "C:\Program Files\AVG\AVG8\avgnsx.exe" = C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR "{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}" = Google Earth "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{6C11D561-620B-47DA-A693-4C597F3CDF40}" = EPSON Smart Panel "{6C5D7191-140A-11D6-B5A0-0050DA208A93}" = ArcSoft PhotoImpression "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Extreme Graphics 2 Driver "{90280409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Professional with FrontPage "{9391F2BC-B6F3-4AAC-82CC-5A74A4ED388E}" = EPSON Photo Print "{9A3EABC0-CA06-11D4-BF77-00104B130C19}" = EPSON TWAIN 5 "{AC76BA86-7AD7-1033-7B44-A90000000001}" = Adobe Reader 9 "{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0 "{B2EFE303-A594-11D5-95EB-005004BC1C65}" = EPSON PhotoQuicker3.2 "{B69CC1A5-0404-11D6-ABCB-005004C21D30}" = EPSON Copy Utility "{D94A8E22-DF2B-4107-9E51-608A60A7671D}" = Personal Ancestral File 5 "{D9789BA3-4033-4D81-9B10-7EE99EFA4691}" = OpenOffice.org 1.9.79 "{EBAE381B-60A6-4863-AA9F-FCAB755BC9E5}" = ScanToWeb "{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Advanced WindowsCare V2 Personal_is1" = Advanced WindowsCare Personal "AVG8Uninstall" = AVG Free 8.5 "Boots F2CD Picture Suite" = Boots F2CD Picture Suite "com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com "EPSON Printer and Utilities" = EPSON Printer Software "Hardware sensors monitor 4.4_is1" = Hardware sensors monitor 4.4 "IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs "ie7" = Windows Internet Explorer 7 "ie8" = Windows Internet Explorer 8 "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware "MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP "NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs "PROSet" = Intel(R) PRO Network Connections Drivers "Windows Media Format Runtime" = Windows Media Format 11 runtime "Windows Media Player" = Windows Media Player 11 "Windows XP Service Pack" = Windows XP Service Pack 3 "WinZip" = WinZip "WMFDist11" = Windows Media Format 11 runtime "wmp11" = Windows Media Player 11 "Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 17/10/2009 11:30:11 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:31:23 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:32:22 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:35:12 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:36:14 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:37:25 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:38:32 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:39:44 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:40:43 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 Error - 17/10/2009 11:41:54 | Computer Name = USER-QJH89Y24C4 | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\WINDOWS\system32\mswsock.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Windows Sockets 2.0 Service Provider because of this error. Program: Microsoft Windows Sockets 2.0 Service Provider File: C:\WINDOWS\system32\mswsock.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 [ System Events ] Error - 17/10/2009 09:31:34 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:31:34 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:31:34 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:31:34 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:31:34 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:41:17 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:41:17 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:41:17 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:41:17 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. Error - 17/10/2009 09:41:17 | Computer Name = USER-QJH89Y24C4 | Source = Disk | ID = 262151 Description = The device, \Device\Harddisk0\D, has a bad block. < End of report >