UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-12-01.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 4/10/2009 3:23:20 AM System Uptime: 1/6/2010 5:59:24 AM (4 hours ago) Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | NC10 Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz | U2E1 | 798/mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 71 GiB total, 59.983 GiB free. D: is FIXED (NTFS) - 72 GiB total, 71.907 GiB free. ==== Disabled Device Manager Items ============= Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Generic Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_CA00144D&REV_13\4&2803E7C1&0&00E2 Manufacturer: Marvell Name: Generic Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller PNP Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_CA00144D&REV_13\4&2803E7C1&0&00E2 Service: yukonwxp Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Bluetooth LAN Access Server Driver Device ID: {95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTWDNDIS\1&30EE4AD&0&1000000020000 Manufacturer: Broadcom Name: Bluetooth LAN Access Server Driver PNP Device ID: {95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTWDNDIS\1&30EE4AD&0&1000000020000 Service: BTWDNDIS Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Cisco Systems VPN Adapter Device ID: ROOT\NET\0000 Manufacturer: Cisco Systems Name: Cisco Systems VPN Adapter PNP Device ID: ROOT\NET\0000 Service: CVirtA ==== System Restore Points =================== RP1: 1/5/2010 11:56:17 AM - System Checkpoint RP2: 1/5/2010 2:18:52 PM - Removed Java(TM) 6 Update 13 RP3: 1/5/2010 2:20:00 PM - Installed Java(TM) 6 Update 17 RP4: 1/6/2010 9:40:24 AM - Software Distribution Service 3.0 ==== Installed Programs ====================== Adobe Acrobat 8 Professional - English, Français, Deutsch Adobe Acrobat 8.1.3 Professional Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 8.1.5 Apple Software Update Atheros WLAN Client Bonjour CAM UnZip 4.42 Cisco Systems VPN Client 4.8.02.0010 Compatibility Pack for the 2007 Office system Easy Display Manager ERUNT 1.1j Google Chrome Google Talk (remove only) HiJackThis Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) IDM Flash 4.4.0.468 imagine digital freedom - Samsung Ink Components Intel(R) Graphics Media Accelerator Driver J2SE Runtime Environment 5.0 Java(TM) 6 Update 17 KB408682 Magic Keyboard Malwarebytes' Anti-Malware Marvell Miniport Driver Microsoft Office XP Professional Microsoft Silverlight Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Move Media Player MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK Namuga 1.3M Webcam NBC Direct Pando Media Booster PDF Annotator 2.0.0.258 Picasa 3 Play Camera QuickTime Realtek High Definition Audio Driver Samsung Battery Manager Samsung EDS Samsung Magic Doctor Samsung Network Manager 2.0 Samsung Recovery Solution III Samsung Update Plus Samsung Wallpaper Sassafras K2 Client Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Stanza Synaptics Pointing Device Driver Update for Windows Internet Explorer 8 (KB971180) Update for Windows Internet Explorer 8 (KB976749) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) User Guide VanDyke Software SecureFX 6.1 WebFldrs XP WIDCOMM Bluetooth Software Windows Internet Explorer 8 WinZip 12.1 ==== Event Viewer Messages From Past Week ======== 1/5/2010 12:31:52 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. 1/5/2010 11:23:18 AM, error: Schannel [36882] - The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate. 1/5/2010 11:17:56 AM, error: Service Control Manager [7023] - The System Restore Service service terminated with the following error: The system cannot find the file specified. 1/5/2010 11:17:54 AM, error: SRService [104] - The System Restore initialization process failed. 1/5/2010 11:16:30 AM, error: PlugPlayManager [11] - The device Root\LEGACY_WINSTS\0000 disappeared from the system without first being prepared for removal. 1/5/2010 11:16:30 AM, error: PlugPlayManager [11] - The device Root\LEGACY_SBNCD\0000 disappeared from the system without first being prepared for removal. 1/5/2010 11:04:43 AM, error: Service Control Manager [7034] - The fastnetsrv Service service terminated unexpectedly. It has done this 1 time(s). 1/5/2010 10:58:41 AM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found. 1/5/2010 10:54:59 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 1/5/2010 10:44:49 AM, error: Service Control Manager [7000] - The Microsoft Kernel Acoustic Echo Canceller service failed to start due to the following error: A device attached to the system is not functioning. 1/5/2010 1:56:32 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the KeyAccess service. 1/4/2010 9:56:57 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service. 1/4/2010 9:55:19 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service. 1/4/2010 8:48:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect. 1/4/2010 8:48:20 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/4/2010 8:45:03 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the JavaQuickStarterService service. 1/4/2010 8:40:32 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the PolicyAgent service. 1/4/2010 7:57:14 PM, error: Service Control Manager [7034] - The FLEXnet Licensing Service service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:13 PM, error: Service Control Manager [7034] - The SNM WLAN Service service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:13 PM, error: Service Control Manager [7034] - The McAfee Task Manager service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:12 PM, error: Service Control Manager [7034] - The McAfee McShield service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:12 PM, error: Service Control Manager [7034] - The McAfee Framework Service service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:12 PM, error: Service Control Manager [7034] - The KeyAccess service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:12 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:12 PM, error: Service Control Manager [7034] - The Cisco Systems, Inc. VPN Service service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:12 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 7:57:12 PM, error: Service Control Manager [7031] - The Bluetooth Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 1/4/2010 6:58:15 PM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s). 1/4/2010 6:55:53 PM, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\MFC80U.DLL. Reference error message: The operation completed successfully. . 1/4/2010 11:04:24 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. . 1/4/2010 11:04:24 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system. 1/4/2010 11:01:32 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory. 1/4/2010 11:01:32 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver. 1/3/2010 9:26:47 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the SNM WLAN Service service. ==== End Of File ===========================