OTL Extras logfile created on: 1/22/2011 1:51:10 PM - Run 1 OTL by OldTimer - Version 3.2.20.4 Folder = C:\Users\william\Downloads Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation Internet Explorer (Version = 8.0.7600.16385) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 60.00% Memory free 7.00 Gb Paging File | 5.00 Gb Available in Paging File | 77.00% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files Drive C: | 93.36 Gb Total Space | 29.60 Gb Free Space | 31.70% Space Free | Partition Type: NTFS Drive E: | 453.06 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS Computer Name: WILLIAM-PC | User Name: william | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation) .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation) scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [Winamp.Bookmark] -- "C:\Program Files\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft, Inc.) Directory [Winamp.Enqueue] -- "C:\Program Files\Winamp\winamp.exe" /ADD "%1" (Nullsoft, Inc.) Directory [Winamp.Play] -- "C:\Program Files\Winamp\winamp.exe" "%1" (Nullsoft, Inc.) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = Reg Error: Unknown registry data type -- File not found "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 "{04E7A3BB-DB38-481C-A809-35FA60C78EDF}" = AVG 2011 "{05FD204D-201B-2543-68D8-5A2A335355ED}" = CCC Help English "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{14574B7F-75D1-4718-B7F2-EBF6E2862A35}" = Company of Heroes - FAKEMSI "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 "{199E6632-EB28-4F73-AECB-3E192EB92D18}" = Company of Heroes - FAKEMSI "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{25724802-CC14-4B90-9F3B-3D6955EE27B1}" = Company of Heroes - FAKEMSI "{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java(TM) 6 Update 23 "{294BF709-D758-4363-8D75-01479AD20927}" = Windows Live Family Safety "{2E109A69-C474-8958-DD0F-BA2E02ECACBC}" = ATI Catalyst Install Manager "{32C4A4EB-C97D-414E-99C5-38F8DFD31D5D}" = Company of Heroes - FAKEMSI "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{3CFE3688-26CB-6036-45DB-032BD957909B}" = Catalyst Control Center Graphics Light "{3D3E663D-4E7E-4577-A560-7ECDDD45548A}" = PVSonyDll "{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}" = Microsoft Works "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform "{4DF763ED-0A23-8ABB-B070-DADF7C900770}" = Skins "{50193078-F553-4EBA-AA77-64C9FAA12F98}" = Company of Heroes - FAKEMSI "{51D718D1-DA81-4FAD-919F-5C1CE3C33379}" = Company of Heroes - FAKEMSI "{61AD15B2-50DB-4686-A739-14FE180D4429}" = Windows Live ID Sign-in Assistant "{6592FDEC-2C1A-413A-9985-25FEC2F0848D}" = Star Wars Empire at War Forces of Corruption "{66F78C51-D108-4F0C-A93C-1CBE74CE338F}" = Company of Heroes - FAKEMSI "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack "{6DB4D09E-5F82-D883-12ED-AF7DA1C58B4E}" = Catalyst Control Center Graphics Full New "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{73AADE19-6EA9-341D-A68A-16BF182D678A}" = ATI AVIVO Codecs "{7F4B1592-222F-4E5F-A100-E5AFD61A0BB3}" = Company of Heroes - FAKEMSI "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger "{80D03817-7943-4839-8E96-B9F924C5E67D}" = Company of Heroes - FAKEMSI "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{901B0409-6000-11D3-8CFE-0050048383C9}" = Microsoft Word 2002 "{92606477-9366-4D3B-8AE3-6BE4B29727AB}" = League of Legends "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{97AFD0D8-5720-4A59-BFDC-CB92A36FADF9}_is1" = Company of Heroes: Eastern Front 1.20 "{97E5205F-EA4F-438F-B211-F1846419F1C1}" = Company of Heroes - FAKEMSI "{99A7722D-9ACB-43F3-A222-ABC7133F159E}" = Company of Heroes - FAKEMSI "{99AE7207-8612-4DBA-A8F8-BAE5C633390D}" = Star Wars Empire at War "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail "{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer "{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.1 "{AF844339-2F8A-4593-81B3-9F4C54038C4E}" = Windows Live MIME IFilter "{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync "{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR "{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0 "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision" = NVIDIA 3D Vision Driver 266.58 "{B2FE1952-0186-46c3-BAEC-A80AA35AC5B8}_Display.ControlPanel" = NVIDIA Control Panel 266.58 "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver" = NVIDIA Graphics Driver 266.58 "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX" = NVIDIA PhysX System Software 9.10.0514 "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer" = NVIDIA Install Application "{B607F52F-AB2B-CE51-A625-CE078429DD70}" = Catalyst Control Center Graphics Previews Common "{B9CA59A0-3B70-48F8-9054-67595DE6E72B}" = League of Legends "{B9DB4C76-01A4-46D5-8910-F7AA6376DBAF}" = NVIDIA PhysX "{BA801B94-C28D-46EE-B806-E1E021A3D519}" = Company of Heroes - FAKEMSI "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CB54ABA8-D67F-47AD-A76C-2631BADA9FE5}" = Microsoft Works Suite Add-in for Microsoft Word "{CC824F95-D186-8BF7-EBBD-6242CC0A29B9}" = Catalyst Control Center Graphics Full Existing "{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware "{CE5FC066-0DEA-2B30-D8EA-4C794A25A128}" = Catalyst Control Center Core Implementation "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}" = Microsoft Search Enhancement Pack "{D334C720-4B84-6A2D-D223-F19486FF33FD}" = Catalyst Control Center Graphics Previews Vista "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{D4D244D1-05E0-4D24-86A2-B2433C435671}" = Company of Heroes - FAKEMSI "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources "{DE1AF137-C455-494A-A817-EFE44BCCFDEE}" = Works Upgrade "{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1" = Auslogics Disk Defrag "{DFF0AA73-2C2F-30CE-9F2D-87491783AE00}" = ccc-utility "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{EAF636A9-F664-4703-A659-85A894DA264F}" = Company of Heroes - FAKEMSI "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F4C68898-EBA5-46A9-82B3-2D30426086BF}" = AVG 2011 "{F53D678E-238F-4A71-9742-08BB6774E9DC}" = Windows Live Family Safety "{F7EFB2C6-C2DE-1086-526D-C2B08CB43546}" = ccc-core-static "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin "AIM_7" = AIM 7 "AVG" = AVG 2011 "Blitzkrieg" = Blitzkrieg Mod "Company of Heroes" = Company of Heroes "conduitEngine" = Conduit Engine "CPUID HWMonitor_is1" = CPUID HWMonitor 1.17 "EVEREST Home Edition_is1" = EVEREST Home Edition v2.20 "FrostWire" = FrostWire 4.21.1 "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware "Messenger Plus! Live" = Messenger Plus! Live "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Mozilla Firefox (3.6.13)" = Mozilla Firefox (3.6.13) "Mozilla Thunderbird (3.1.3)" = Mozilla Thunderbird (3.1.3) "NVIDIAStereo" = NVIDIA Stereoscopic 3D Driver "Star Trek Armada II" = Star Trek Armada II "TinyWord2" = TinyWord 2.9.0 "uTorrent" = µTorrent "uTorrentBar Toolbar" = uTorrentBar Toolbar "Winamp" = Winamp "Winamp Toolbar" = Winamp Toolbar "WinGimp-2.0_is1" = Gimp 2.6.2 Debug "WinLiveSuite" = Windows Live Essentials "WinRAR archiver" = WinRAR archiver "Works2005Setup" = Microsoft Works 2005 Setup Launcherersion\Uninstall\WinRAR archiver "Yahoo! Messenger" = Yahoo! Messenger "Yahoo! Software Update" = Yahoo! Software Update [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "Winamp Detect" = Winamp Detector Plug-in [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 1/11/2011 7:30:25 PM | Computer Name = william-PC | Source = MsiInstaller | ID = 11606 Description = Error - 1/11/2011 7:30:25 PM | Computer Name = william-PC | Source = MsiInstaller | ID = 11606 Description = Error - 1/11/2011 7:32:45 PM | Computer Name = william-PC | Source = Application Error | ID = 1000 Description = Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aeba271 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x6a5e14c0 Faulting process id: 0x109c Faulting application start time: 0x01cbb1e7d8b60d84 Faulting application path: C:\Windows\explorer.exe Faulting module path: unknown Report Id: 172d4140-1ddb-11e0-a752-0016e65a1e96 Error - 1/11/2011 7:33:06 PM | Computer Name = william-PC | Source = VSS | ID = 8194 Description = Error - 1/11/2011 7:48:55 PM | Computer Name = william-PC | Source = MsiInstaller | ID = 11606 Description = Error - 1/11/2011 7:48:55 PM | Computer Name = william-PC | Source = MsiInstaller | ID = 11606 Description = Error - 1/12/2011 3:46:13 AM | Computer Name = william-PC | Source = SideBySide | ID = 16842815 Description = Activation context generation failed for "c:\program files\spybot - search & destroy\DelZip179.dll".Error in manifest or policy file "c:\program files\spybot - search & destroy\DelZip179.dll" on line 8. The value "*" of attribute "language" in element "assemblyIdentity" is invalid. Error - 1/13/2011 2:44:19 AM | Computer Name = william-PC | Source = SideBySide | ID = 16842815 Description = Activation context generation failed for "c:\program files\spybot - search & destroy\DelZip179.dll".Error in manifest or policy file "c:\program files\spybot - search & destroy\DelZip179.dll" on line 8. The value "*" of attribute "language" in element "assemblyIdentity" is invalid. Error - 1/16/2011 3:05:32 PM | Computer Name = william-PC | Source = SideBySide | ID = 16842815 Description = Activation context generation failed for "c:\program files\spybot - search & destroy\DelZip179.dll".Error in manifest or policy file "c:\program files\spybot - search & destroy\DelZip179.dll" on line 8. The value "*" of attribute "language" in element "assemblyIdentity" is invalid. Error - 1/17/2011 10:27:16 AM | Computer Name = william-PC | Source = SideBySide | ID = 16842815 Description = Activation context generation failed for "c:\program files\spybot - search & destroy\DelZip179.dll".Error in manifest or policy file "c:\program files\spybot - search & destroy\DelZip179.dll" on line 8. The value "*" of attribute "language" in element "assemblyIdentity" is invalid. [ Media Center Events ] Error - 10/9/2010 12:39:27 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 12:39:27 PM - Error connecting to the internet. 12:39:27 PM - Unable to contact server.. Error - 10/9/2010 12:42:25 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 12:42:24 PM - Failed to retrieve NetTV (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.) Error - 10/9/2010 12:42:28 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 12:42:27 PM - Failed to retrieve MCESpotlight (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.) Error - 10/9/2010 12:42:30 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 12:42:29 PM - Failed to retrieve MCEClientUX (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.) Error - 10/9/2010 12:42:32 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 12:42:32 PM - Failed to retrieve SportsSchedule (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.) Error - 10/9/2010 12:42:34 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 12:42:33 PM - Failed to retrieve SportsV2 (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.) Error - 10/9/2010 12:42:40 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 12:42:35 PM - Failed to retrieve Broadband (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.) Error - 10/9/2010 1:46:48 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 1:46:48 PM - Error connecting to the internet. 1:46:48 PM - Unable to contact server.. Error - 10/9/2010 1:47:39 PM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 1:47:35 PM - Error connecting to the internet. 1:47:35 PM - Unable to contact server.. Error - 10/29/2010 4:03:13 AM | Computer Name = william-PC | Source = MCUpdate | ID = 0 Description = 4:03:08 AM - Error connecting to the internet. 4:03:08 AM - Unable to contact server.. [ System Events ] Error - 1/21/2011 7:19:41 PM | Computer Name = william-PC | Source = DCOM | ID = 10016 Description = Error - 1/21/2011 7:31:20 PM | Computer Name = william-PC | Source = volsnap | ID = 393252 Description = The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit. Error - 1/21/2011 8:02:21 PM | Computer Name = william-PC | Source = sptd | ID = 262148 Description = Driver detected an internal error in its data structures for . Error - 1/21/2011 8:03:05 PM | Computer Name = william-PC | Source = Service Control Manager | ID = 7026 Description = The following boot-start or system-start driver(s) failed to load: sptd Error - 1/22/2011 3:56:21 AM | Computer Name = william-PC | Source = sptd | ID = 262148 Description = Driver detected an internal error in its data structures for . Error - 1/22/2011 3:57:04 AM | Computer Name = william-PC | Source = Service Control Manager | ID = 7026 Description = The following boot-start or system-start driver(s) failed to load: sptd Error - 1/22/2011 5:47:53 AM | Computer Name = william-PC | Source = sptd | ID = 262148 Description = Driver detected an internal error in its data structures for . Error - 1/22/2011 5:48:41 AM | Computer Name = william-PC | Source = Service Control Manager | ID = 7026 Description = The following boot-start or system-start driver(s) failed to load: sptd Error - 1/22/2011 5:48:58 AM | Computer Name = william-PC | Source = WMPNetworkSvc | ID = 866300 Description = Error - 1/22/2011 11:21:03 AM | Computer Name = william-PC | Source = Service Control Manager | ID = 7011 Description = A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. < End of report >