. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 9/28/2006 9:28:51 a.m. System Uptime: 5/17/2011 8:34:53 a.m. (4 hours ago) . Motherboard: MICRO-STAR INTERNATIONAL CO., LTD | | MS-7101 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Socket 775 | 2999/200mhz . ==== Disk Partitions ========================= . A: is Removable C: is FIXED (NTFS) - 75 GiB total, 37.57 GiB free. D: is CDROM () L: is NetworkDisk (NTFS) - 1 GiB total, 107.689 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP1: 5/16/2011 10:54:12 a.m. - System Checkpoint . ==== Installed Programs ====================== . Acrobat.com Adobe AIR Adobe Download Manager 2.0 (Remove Only) Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.1.3 Adobe® Photoshop® Album Starter Edition 3.0 Adobe® Photoshop® Album Starter Edition 3.0.1 Ask Toolbar AVG 2011 Citrix Program Neighborhood Compatibility Pack for the 2007 Office system Directory Submitter 1.0.29 getPlus(R) for Adobe Google Chrome Google Toolbar for Internet Explorer Google Update Helper Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) Intel(R) Extreme Graphics 2 Driver J2SE Runtime Environment 5.0 Update 6 Java Auto Updater Java(TM) 6 Update 24 LandOnline Client Components Lawoffice 2007 LiveUpdate 3.2 (Symantec Corporation) Location Dialing rules for OfficeServ Call Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Office Basic Edition 2003 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Silverlight Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Nero Suite Nuance PDF Professional 5 OfficeServ Call OfficeServ Call Mods OGA Notifier 2.0.0048.0 PaperPort Image Printer PowerDVD Realtek AC'97 Audio S3 S3Display S3 S3Gamma2 S3 S3Info2 S3 S3Overlay ScanSoft OmniPage 16 ScanSoft PaperPort 11 Scansoft PDF Professional Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB2482017) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player (KB979402) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Shadow Copy Client Skype™ 4.2 SpeechExec Pro Transcribe Spelling Dictionaries Support For Adobe Reader 9 Symantec AntiVirus Symantec Technical Support Web Controls System Requirements Lab Tabbed Browsing (Windows Live Toolbar) Tweet Adder 3 UniPrint Client 3.5.1 Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB971930) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Internet Explorer 8 Windows Live Toolbar Windows Live Toolbar Feed Detector (Windows Live Toolbar) Windows Live Toolbar MSN Extension (Windows Live Toolbar) Windows XP Service Pack 3 Yahoo! Search Protection Yahoo! Software Update Yahoo! Toolbar . ==== Event Viewer Messages From Past Week ======== . 5/16/2011 9:13:16 a.m., error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 5/16/2011 9:13:12 a.m., error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect. 5/10/2011 8:39:58 a.m., error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: uagp35 5/10/2011 8:38:01 a.m., error: NETLOGON [5719] - No Domain Controller is available for domain QUAYLAW due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator. . ==== End Of File ===========================