OTL Extras logfile created on: 5/20/2011 1:04:27 PM - Run 1 OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Owner\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 81.00% Memory free 3.00 Gb Paging File | 2.00 Gb Available in Paging File | 87.00% Paging File free Paging file location(s): C:\pagefile.sys 768 1536 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 55.88 Gb Total Space | 42.05 Gb Free Space | 75.24% Space Free | Partition Type: NTFS Computer Name: OWNER-8B254F314 | User Name: Owner | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* .url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* htmlfile [edit] -- Reg Error: Key error. InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 1 "FirewallOverride" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 0 "DoNotAllowExceptions" = 0 "DisableNotifications" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List] "427:TCP" = 427:TCP:LocalSubNet:Enabled:SLP_Port(427)_TCP "427:UDP" = 427:UDP:LocalSubNet:Enabled:SLP_Port(427)_UDP [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 0 "DoNotAllowExceptions" = 0 "DisableNotifications" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007 "2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008 "427:TCP" = 427:TCP:LocalSubNet:Enabled:SLP_Port(427)_TCP "427:UDP" = 427:UDP:LocalSubNet:Enabled:SLP_Port(427)_UDP [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe:*:Enabled:hpqgpc01.exe -- (Hewlett-Packard) "C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard) "C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.) "D:\setup\hpznui01.exe" = D:\setup\hpznui01.exe:*:Enabled:hpznui01.exe [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfcCopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe:*:Enabled:hpqgpc01.exe -- (Hewlett-Packard) "C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard) "C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.) "C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe" = C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server -- (Intuit Inc.) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{05BDC796-3451-4F81-B91D-E98F7ADA76C2}" = TurboTax 2010 WinPerTaxSupport "{06A1D88C-E102-4527-AF70-29FFD7AF215A}" = Scan "{097CDB1E-07C9-40F1-9972-F0F9F3A287E4}" = Network "{0A80329D-1B59-4F10-8D1D-924C59B2840B}" = ShufflePlusVLOI "{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}" = DeviceDiscovery "{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}" = HPProductAssistant "{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java(TM) 6 Update 13 "{281ECE39-F043-492B-8337-F2E546B5604A}" = PowerDVD "{292F0F52-B62D-4E71-921B-89A682402201}" = Toolbox "{2FB9EA69-51D4-4913-9AD5-762C034DE811}" = Status "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{3782EC09-4000-475E-8A59-9CABD6F03B4C}" = TurboTax 2010 WinPerFedFormset "{4F2FCCCF-29F3-44B9-886F-6D16F8417522}" = TurboTax 2010 wrapper "{537DB9D6-1AB1-4CE9-8DE7-312256B49A98}" = PS_AIO_06_C4700_SW_Min "{5DCF0E4B-F8EA-4229-A0BD-5CA6D4AFB749}" = SolutionCenter "{60FFB3E0-6D5B-4D73-AE5B-07E58B83AF0C}" = 32 Bit HP CIO Components Installer "{68550918-63B5-4762-85CB-3C160AA4B213}" = HP Photosmart C4700 All-in-One Driver Software 14.0 Rel. 6 "{70632C41-BDAC-4128-9FBF-287F9FF53DE5}" = TurboTax 2010 wiliper "{74DC0593-6BC6-4001-AD5F-D810AFB68D86}" = HP Update "{7E369B27-13E2-41A5-9879-358EE1C8B5AD}" = Broadcom Gigabit Integrated Controller "{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert "{8EE94FD8-5F52-4463-A340-185D16328158}" = WebReg "{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{A4526249-944F-4108-B686-A435B4A62BA5}" = TI_Inst "{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = C-Major Audio "{A525E00B-6609-442E-9DCD-64453C233E8D}" = TurboTax 2010 WinPerReleaseEngine "{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}" = HPSSupply "{B5978DF3-8A04-4F22-AF67-8CCE52E04B13}" = C4700 "{BB3447F6-9553-4AA9-960E-0DB5310C5779}" = GPBaseService2 "{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{C7010632-E5EE-4263-B80E-BC9D45439EB0}" = TurboTax 2010 winiper "{CD31E63D-47FD-491C-8117-CF201D0AFAB5}" = TrayApp "{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{D360FA88-17C8-4F14-B67F-13AAF9607B12}" = MarketResearch "{E517094C-06B6-419F-8FFD-EF4F57972130}" = QuickTransfer "{E6B87DC4-2B3D-4483-ADFF-E483BF718991}" = OpenOffice.org 3.1 "{FA0FF682-CC70-4C57-93CD-E276F3E7537E}" = BufferChm "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin "All ATI Software" = ATI - Software Uninstall Utility "ATI Display Driver" = ATI Display Driver "CCleaner" = CCleaner "CNXT_MODEM_PCI_VEN_8086&DEV_24x6&SUBSYS_542214F1" = Conexant D110 MDC V.92 Modem "Foxit Reader" = Foxit Reader "HP Imaging Device Functions" = HP Imaging Device Functions 14.0 "HP Photo Creations" = HP Photo Creations "HP Smart Web Printing" = HP Smart Web Printing 4.60 "HP Solution Center & Imaging Support Tools" = HP Solution Center 14.0 "HPExtendedCapabilities" = HP Customer Participation Program 14.0 "ie8" = Windows Internet Explorer 8 "InstallShield_{A4526249-944F-4108-B686-A435B4A62BA5}" = Texas Instruments PCIxx21/x515 drivers. "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware "McAfee Security Scan" = McAfee Security Scan Plus "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Mozilla Firefox (3.6.10)" = Mozilla Firefox (3.6.10) "MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP "Shop for HP Supplies" = Shop for HP Supplies "TurboTax 2010" = TurboTax 2010 "Windows Media Format Runtime" = Windows Media Format 11 runtime "Windows Media Player" = Windows Media Player 11 "Windows XP Service Pack" = Windows XP Service Pack 3 "WMFDist11" = Windows Media Format 11 runtime "wmp11" = Windows Media Player 11 "Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] Error reading Event Logs: The Event Service is not operating properly or the Event Logs are corrupt! < End of report >