. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-06-12.02) . Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume2 Install Date: 8/14/2010 1:09:57 AM System Uptime: 6/15/2011 7:43:06 PM (1 hours ago) . Motherboard: Dell Inc. | | Processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz | CPU 1 | 2376/533mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 232 GiB total, 181.84 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: Description: Device ID: ROOT\LEGACY_BEEP\XX_PARAMETERS_XX Manufacturer: Name: PNP Device ID: ROOT\LEGACY_BEEP\XX_PARAMETERS_XX Service: Parameters . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: SASDIFSV Device ID: ROOT\LEGACY_SASDIFSV\0000 Manufacturer: Name: SASDIFSV PNP Device ID: ROOT\LEGACY_SASDIFSV\0000 Service: SASDIFSV . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: SASKUTIL Device ID: ROOT\LEGACY_SASKUTIL\0000 Manufacturer: Name: SASKUTIL PNP Device ID: ROOT\LEGACY_SASKUTIL\0000 Service: SASKUTIL . ==== System Restore Points =================== . RP75: 6/4/2011 9:51:33 PM - Installed Microsoft Fix it 50496 RP76: 6/4/2011 11:02:39 PM - Installed Error Fix RP77: 6/4/2011 11:10:25 PM - Removed Error Fix RP78: 6/12/2011 3:47:16 PM - Scheduled Checkpoint RP79: 6/13/2011 9:22:35 PM - Windows Update RP80: 6/14/2011 1:26:00 PM - Installed iPhoneBrowser . ==== Installed Programs ====================== . 7-Zip 4.65 AccelerometerP11 Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.3.4 Apple Application Support Apple Mobile Device Support Apple Software Update BioAPI Framework Bonjour Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Conexant HDA D330 MDC V.92 Modem DCP32MMWrapper Dell Control Point Dell ControlPoint Security Manager Dell ControlPoint System Manager Dell ControlVault Host Components Installer Dell Edoc Viewer Dell Embassy Trust Suite by Wave Systems Dell Security Device Driver Pack Dell Touchpad Dell Webcam Central Digital Line Detect DiskAid 4.63 Document Manager Lite DW WLAN Card Utility EMBASSY Security Center EMBASSY Security Setup ESC Home Page Plugin Family Protection Gemalto Google Talk Plugin Google Toolbar for Internet Explorer Google Update Helper IHA_MessageCenter Intel(R) Control Center Intel(R) Network Connections 14.8.43.0 Intel(R) Rapid Storage Technology iPhoneBrowser iTunes Java Auto Updater Java(TM) 6 Update 20 Junk Mail filter update Malwarebytes' Anti-Malware version 1.51.0.1200 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Office Word Viewer 2003 Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Sync Framework Runtime Native v1.0 (x86) Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 MobileMe Control Panel Mozilla Firefox (3.6.17) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Netwaiting NTRU TCG Software Stack NVIDIA Drivers NVIDIA nView Desktop Manager PowerDVD DX Preboot Manager Private Information Manager QuestScan 1.0 build 137 powered by FIRST SEARCHBAR QuickTime Roxio Creator Audio Roxio Creator Copy Roxio Creator Data Roxio Creator DE 10.3 Roxio Creator Tools Roxio Express Labeler 3 Roxio Update Manager Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Wizards Skype Toolbars Skype™ 5.3 SO32MMWrapper Trusted Drive Manager UPEK TouchChip Fingerprint Reader Verizon Download Manager Verizon Help and Support Tool Verizon Online Backup and Sharing Verizon Servicepoint 3.7.44 Vz In Home Agent Wave Infrastructure Installer Wave Support Software Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Sync Windows Live Toolbar Windows Live Upload Tool Windows Live Writer WinRAR archiver WinZip 15.0 Yontoo Layers Client 1.10.01 . ==== Event Viewer Messages From Past Week ======== . 86824071 discache SASDIFSV SASKUTIL setup_9.0.0.722_06.06.2011_01-08[1]drv setup_9.0.0.722_12.06.2011_17-12drv spldr Wanarpv6 86824071 AFD Avgldx86 Avgmfx86 Avgtdix CSC DfsC discache NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL setup_9.0.0.722_06.06.2011_01-08[1]drv setup_9.0.0.722_12.06.2011_17-12drv spldr Tcpip tdx vwififlt Wanarpv6 WfpLwf ws2ifsl 86781391 Avgldx86 Avgmfx86 discache SASDIFSV SASKUTIL setup_9.0.0.722_06.06.2011_01-08[1]drv spldr Wanarpv6 86781391 Avgldx86 Avgmfx86 discache SASDIFSV SASKUTIL setup_9.0.0.722_06.06.2011_01-08[1]drv setup_9.0.0.722_12.06.2011_17-12drv spldr Wanarpv6 86781391 86781391 83872931 83872931 83872931 6/15/2011 8:32:31 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file. 6/15/2011 8:16:34 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 6/15/2011 8:14:16 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 6/15/2011 8:14:15 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 6/15/2011 8:14:15 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 6/15/2011 8:14:14 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 6/15/2011 8:14:11 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv.dll Error Code: 21 6/15/2011 8:14:07 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 6/15/2011 8:13:52 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: 6/15/2011 7:56:10 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer ANDREA-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{647D569B-701C-4236-83CD-02073211. The master browser is stopping or an election is being forced. 6/15/2011 7:44:53 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL 6/15/2011 7:44:53 PM, Error: Service Control Manager [7022] - The IHA_MessageCenter service hung on starting. 6/15/2011 7:43:31 PM, Error: Service Control Manager [7000] - The McAfee Real-time Scanner service failed to start due to the following error: The system cannot find the path specified. 6/15/2011 7:43:26 PM, Error: Service Control Manager [7001] - The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: The operation completed successfully. 6/15/2011 7:43:12 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly. 6/15/2011 12:53:31 PM, Error: Microsoft-Windows-Smartcard-Server [610] - Smart Card Reader 'Broadcom Corp Contacted SmartCard 0' rejected IOCTL GET_STATE: The handle is invalid. If this error persists, your smart card or reader may not be functioning correctly. Command Header: XX XX XX XX 6/14/2011 7:04:57 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: An instance of the service is already running. 6/14/2011 7:03:57 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/14/2011 7:03:36 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/14/2011 12:36:38 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: A thread could not be created for the service. 6/13/2011 9:40:26 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running. 6/13/2011 9:40:26 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running. 6/13/2011 9:39:26 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s). 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Secondary Logon service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Certificate Propagation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/13/2011 9:38:26 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/13/2011 7:33:37 PM, Error: Service Control Manager [7000] - The Problem Reports and Solutions Control Panel Support service failed to start due to the following error: The client of a component requested an operation which is not valid given the state of the component instance. 6/13/2011 7:33:37 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "776" attempting to start the service wercplsupport with arguments "" in order to run the server: {0E9A7BB5-F699-4D66-8A47-B919F5B6A1DB} 6/12/2011 9:40:18 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 6/12/2011 9:40:13 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 6/12/2011 9:40:08 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The TCP/IP Registry Compatibility service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:39:57 AM, Error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 6/12/2011 9:30:27 AM, Error: Service Control Manager [7000] - The setup_9.0.0.722_12.06.2011_17-12drv service failed to start due to the following error: %%-2145452015 6/12/2011 7:02:21 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 6/12/2011 6:58:06 PM, Error: Service Control Manager [7034] - The FF Install Filter Service service terminated unexpectedly. It has done this 1 time(s). 6/12/2011 6:45:36 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000014, 0x00000002, 0x00000000, 0x8344b0e4). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061211-24148-01. 08965451 . ==== End Of File ===========================