OTL Extras logfile created on: 7/11/2011 4:56:04 PM - Run 1 OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\Gretchen Travis\Downloads Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.19088) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.96 Gb Total Physical Memory | 1.20 Gb Available Physical Memory | 40.64% Memory free 6.11 Gb Paging File | 4.01 Gb Available in Paging File | 65.57% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files Drive C: | 283.01 Gb Total Space | 42.83 Gb Free Space | 15.13% Space Free | Partition Type: NTFS Drive D: | 15.00 Gb Total Space | 7.58 Gb Free Space | 50.52% Space Free | Partition Type: NTFS Drive E: | 702.31 Mb Total Space | 574.74 Mb Free Space | 81.83% Space Free | Partition Type: UDF Computer Name: GRETCHENSLAPTOP | User Name: Gretchen Travis | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation) .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation) http [open] -- Reg Error: Value error. https [open] -- Reg Error: Value error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 "VistaSp1" = Reg Error: Unknown registry data type -- File not found "VistaSp2" = Reg Error: Unknown registry data type -- File not found [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{02D60C01-156B-4AFF-97E4-A179C416DB48}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{0554CCEC-F72A-4B3E-B2B2-B7E0FC30B006}" = lport=40094 | protocol=6 | dir=in | name=streaming web cam | "{0581189A-931A-41EB-8E32-A8776AEF6185}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{066FE6D0-5F81-466C-9329-8E9D43CE2846}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{1C7AB91C-7D10-41AC-95EE-9B1A026E146E}" = lport=7777 | protocol=17 | dir=in | app=%systemroot%\ehome\ehshell.exe | "{2C566BF5-2EF9-4827-8F02-D628065476BF}" = rport=10244 | protocol=6 | dir=out | app=system | "{31612EC8-A571-4B5C-896E-5C149D723137}" = lport=10244 | protocol=6 | dir=in | app=system | "{3EDCF6EF-E449-422A-8602-BDC40E5D0214}" = lport=10244 | protocol=6 | dir=in | app=system | "{46397CB8-5E9A-4A35-A075-B7DCA6784CBE}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{4714BA23-9EC6-4B94-8AFE-D7070B9C92BD}" = lport=40092 | protocol=6 | dir=in | name=streaming web cam | "{47884030-29E7-4144-87F8-B76B749FAF78}" = rport=10244 | protocol=6 | dir=out | app=system | "{4A41860A-A8BE-4353-BB92-3080F2394C77}" = lport=3390 | protocol=6 | dir=in | app=system | "{6226C746-53CD-4FA9-96E3-641F1625FB6A}" = lport=40093 | protocol=6 | dir=in | name=streaming web cam | "{6E90F32D-803F-4C93-82E5-DA9B01EFA760}" = lport=40080 | protocol=6 | dir=in | name=remote access media server | "{7311EE1D-CB10-47BF-AF44-4D476B2E8BE9}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{76D69092-9159-4D1B-9C24-98B8FAA664C1}" = lport=7777 | protocol=17 | dir=in | app=%systemroot%\ehome\ehshell.exe | "{7E44D1D2-7CEA-4E90-9B4B-E5A79CAC63F3}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe | "{8192B4D4-FF77-4242-AC02-AD1CDDFA7F47}" = lport=554 | protocol=6 | dir=in | app=%systemroot%\ehome\ehshell.exe | "{86A270FB-AB54-4DDC-8533-ED70C8E4F77A}" = lport=40090 | protocol=6 | dir=in | name=streaming web cam | "{888D1A78-CE43-4649-BF8D-DCCC10E98045}" = lport=40091 | protocol=6 | dir=in | name=streaming web cam | "{8B2E343D-BA12-4971-93B7-188D5BC69841}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{8E21E02F-71FA-40C2-A512-C51DB2EA9AE4}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{95E91956-4FB6-4FA7-BD29-FF6C22FD9FE8}" = lport=554 | protocol=6 | dir=in | app=%systemroot%\ehome\ehshell.exe | "{9B9613B0-52CD-44C9-8C30-8AF2F5E5FF95}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{BC8B3AFF-2CB4-4C46-AB70-BBBA47FE692E}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{C09EAC42-5FF5-48AB-8941-13A0D9E3093C}" = lport=3390 | protocol=6 | dir=in | app=system | "{C312990F-0F24-45EC-B14D-CF5AA68330BA}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{D83FDE57-66AD-43E1-808C-C946CD05DD4F}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{EC6A2B61-777D-46A2-B7D2-FC51432FFB97}" = lport=2869 | protocol=6 | dir=in | app=system | "{F180672E-AD57-4195-87EA-1AB88014E44A}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0019274F-84B7-4C19-A36F-253959F2A6B6}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{0FF6287B-D1B4-4B10-A1EB-5808FF45EAD3}" = protocol=6 | dir=in | app=c:\program files\dogpile bundle toolbar\toolbarupdate.exe | "{10F46E7D-7733-4147-A6C2-948F9018A343}" = protocol=17 | dir=in | app=c:\program files\common files\dell\vlc\vlc.exe | "{13ABFF43-D13D-4AE6-84E8-A8B9A8202149}" = protocol=17 | dir=out | app=%systemroot%\ehome\ehshell.exe | "{13E6662B-74CE-46A2-956E-103EB878A0E6}" = protocol=6 | dir=in | app=c:\users\gretchen travis\appdata\local\temp\7zsed21.tmp\symnrt.exe | "{1E875FE0-9A98-463E-875A-24202515E8F0}" = protocol=17 | dir=in | app=c:\program files\dell video chat\dellvideochat.exe | "{25A52BF8-AA5D-421B-A4B7-607123423134}" = protocol=17 | dir=in | app=c:\program files\dell remote access\ezi_ra.exe | "{29FC3F05-792C-4C9D-9E89-E249318E485B}" = protocol=6 | dir=in | app=c:\program files\common files\dell\mysql\bin\mysql.exe | "{2B9B0CA8-DFF9-4414-9357-47F99DB8A272}" = protocol=6 | dir=in | app=c:\program files\common files\dell\mysql\bin\mysqld.exe | "{32DBBB6F-DA77-4283-B168-36A7583DCA8F}" = protocol=6 | dir=in | app=c:\program files\common files\dell\apache\bin\httpd.exe | "{32FA0BF8-F815-4EF7-BDF1-69FCA02A0B27}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe | "{35312420-6B64-400C-8E2B-0A65769B1619}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{390D52A5-C0F1-4D5F-9C9A-CE5E045F6503}" = protocol=6 | dir=out | app=%systemroot%\ehome\mcx2prov.exe | "{39722840-125F-47FE-AA1A-1DA1EAA580AB}" = protocol=17 | dir=in | app=c:\program files\common files\dell\apache\php.exe | "{3DCA68A7-1181-4D8C-8B2A-E9E5AE4A22E2}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe | "{3F4D69E7-21C5-4C68-827F-1C596794DED8}" = protocol=6 | dir=in | app=c:\users\gretchen travis\desktop\pdfconvertersetup.exe | "{40DE43D2-B58D-4EDF-B070-90495A86DAF9}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe | "{427359BE-BF4F-4E25-B6E5-1F3D906E4B26}" = protocol=17 | dir=in | app=c:\program files\common files\dell\mysql\bin\mysql.exe | "{4638F68C-FD30-4E65-B6CA-FFA73FF935F9}" = protocol=6 | dir=out | svc=mcx2svc | app=%systemroot%\system32\svchost.exe | "{46904ACE-7661-4FFE-A0BF-CA2381DA2E15}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{47901AAC-7F79-406A-9CE9-2C2B57F7E8AC}" = protocol=6 | dir=out | app=%systemroot%\ehome\ehshell.exe | "{479D99FA-AA12-4070-8FF5-84A3D7E227E5}" = protocol=6 | dir=out | app=%systemroot%\ehome\ehshell.exe | "{4BB49752-4009-4B1C-8A6D-F7B03BC8F204}" = protocol=17 | dir=in | app=c:\users\gretchen travis\desktop\pdfconvertersetup.exe | "{4E421A4D-0AAC-4E07-B4EE-F8F209883791}" = protocol=6 | dir=in | app=c:\program files\aim\aim.exe | "{5BEBCB1D-1B73-4A62-B81A-BF1CB134C6D5}" = protocol=6 | dir=in | app=c:\program files\dell remote access\ezi_ra.exe | "{5F61506E-3010-4DE2-B2A7-29892912A649}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{5F68D04E-AED3-4D39-A360-EEF9E5722A9C}" = protocol=17 | dir=in | app=c:\program files\common files\dell\remote access file sync service\dsl_fs_sync.exe | "{64F82999-29E7-4EE1-B24B-D58BF133F404}" = dir=in | app=c:\program files\leapfrog\leapfrog connect\leapfrogconnect.exe | "{673CBDBD-5007-4252-AB45-D7E0182BC970}" = protocol=17 | dir=in | app=c:\program files\common files\dell\mysql\bin\mysqld.exe | "{6858DFC5-4953-4078-B2C8-0D5481208957}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{6B55310A-E6D6-43F9-9589-7CC16D16885F}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe | "{6C1AEBAA-0DDB-4ADD-98F5-C975B7319C92}" = protocol=6 | dir=in | app=c:\program files\common files\dell\advanced networking service\hnm_svc.exe | "{6DBFB869-83BD-436C-AE04-EBA6FDABB74D}" = protocol=17 | dir=in | app=c:\program files\aim\aim.exe | "{6DCDDCD6-0241-404A-941E-01A40CEAF39D}" = protocol=17 | dir=in | app=c:\users\gretchen travis\appdata\local\temp\7zsed21.tmp\symnrt.exe | "{6E4DB42E-FEB2-4D14-A864-B23CFE492DE6}" = protocol=17 | dir=in | app=c:\program files\dogpile bundle toolbar\toolbarupdate.exe | "{75C735E6-239E-4BE7-B26C-EF351913894D}" = protocol=6 | dir=out | svc=mcx2svc | app=%systemroot%\system32\svchost.exe | "{762079D7-372F-4FC1-B4E4-8B911E051C61}" = protocol=6 | dir=in | app=c:\program files\dogpile bundle toolbar\troubleshooter.exe | "{786555B0-F9FF-4108-9CA0-6448B0088A90}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe | "{7C8CF521-1BFD-4B64-923A-0E92553FDC0A}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{80BD74F0-0021-426A-A0EA-2DCA5279E7D9}" = protocol=6 | dir=in | app=c:\program files\common files\dell\remote access file sync service\dsl_fs_sync.exe | "{97CF232D-9BD7-4F12-831E-55DF4B7F164D}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{9E4F2A7C-AE43-46F5-A85F-DA5410D7A30B}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe | "{9EEB2BFA-B5A2-4642-8A1B-F9D6CB9C8EC1}" = protocol=6 | dir=in | app=c:\users\gretchen travis\appdata\local\google\google talk plugin\googletalkplugin.exe | "{A00574D7-358C-4369-BD20-E6800991CF03}" = protocol=17 | dir=in | app=c:\users\gretchen travis\appdata\local\google\google talk plugin\googletalkplugin.exe | "{A2CDE5E3-5F84-42AF-A957-071D28D86166}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{A6E2AF84-37B6-4768-9885-BF731FF78A22}" = dir=in | app=c:\program files\windows live\messenger\wlcsdk.exe | "{B4AC5D2C-43BB-454E-96CD-5454145DCB90}" = protocol=6 | dir=out | app=%systemroot%\ehome\mcx2prov.exe | "{B4CEEB7F-821F-440D-A4FE-6C59BAA28FBB}" = dir=in | app=c:\program files\skype\phone\skype.exe | "{B7C026AD-AD92-4834-94F9-8FDA319A26B0}" = protocol=17 | dir=in | app=c:\program files\common files\dell\advanced networking service\hnm_svc.exe | "{C0BA2FD8-37C3-4792-888F-AAEE35C8C495}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{C0FA1170-22E5-4497-A0DA-D88300DFC265}" = protocol=6 | dir=in | app=c:\program files\common files\dell\vlc\vlc.exe | "{CF806D05-F4B3-4D5F-BCE6-2071202D6A72}" = protocol=17 | dir=in | app=c:\program files\dogpile bundle toolbar\troubleshooter.exe | "{DA7A1A7E-38B3-4F24-BA9F-80FEF9DFF3F5}" = protocol=17 | dir=out | app=%systemroot%\ehome\ehshell.exe | "{DB515385-7FB4-4F09-859A-7E74F601B26E}" = protocol=6 | dir=in | app=c:\program files\dell video chat\dellvideochat.exe | "{E511D254-75A9-4787-9718-5B9DF7B22E28}" = protocol=6 | dir=in | app=c:\program files\common files\dell\apache\php.exe | "{F609D83C-63EA-4826-A13A-AA5357BCCBCC}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{F8AC9AAF-2B77-4BD5-B659-AB37FFEF3388}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{F9B32F73-300C-4E9A-BFDA-77FC400723BE}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{FE870989-D54B-4FA5-A528-2969928691A5}" = protocol=17 | dir=in | app=c:\program files\common files\dell\apache\bin\httpd.exe | "TCP Query User{04B7605F-2B51-49A8-B68C-C4A0D190E2AB}C:\programdata\314ca3\am314_323.exe" = protocol=6 | dir=in | app=c:\programdata\314ca3\am314_323.exe | "TCP Query User{DE9F14CE-6EFC-4BC4-ADE5-0AEE5132E7BF}C:\program files\boxee\boxee.exe" = protocol=6 | dir=in | app=c:\program files\boxee\boxee.exe | "UDP Query User{5EB5FCBD-F9AF-4BEE-B0CB-9AAB1F17EE58}C:\programdata\314ca3\am314_323.exe" = protocol=17 | dir=in | app=c:\programdata\314ca3\am314_323.exe | "UDP Query User{9E8FCCB0-D3FD-4154-BA38-FBF65049DD75}C:\program files\boxee\boxee.exe" = protocol=17 | dir=in | app=c:\program files\boxee\boxee.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{053C30EA-D4C6-47A0-8537-8D231D9BE873}" = DELL0703 "{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data "{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE "{0B2E5D93-081D-45B2-8069-BF4FACC1B359}" = Sesame Street First Steps "{0D2E9DCB-9938-475E-B4DD-8851738852FF}" = AIO_Scan "{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works "{1746EA69-DCB6-4408-B5A5-E75F55439CDF}" = Scan "{179C56A4-F57F-4561-8BBF-F911D26EB435}" = WebReg "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools "{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool "{228814B2-6A64-4AD5-8D2D-4E2188DEB191}" = AVG 2011 "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer "{25569723-DC5A-4467-A639-79535BF01B71}" = Adobe Help Center 2.1 "{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java(TM) 6 Update 11 "{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime "{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager "{3138EAD3-700B-4A10-B617-B3F8096EE30D}" = Dell Edoc Viewer "{33785AE7-2203-4D93-B6B3-35B7CC3C4906}" = Sesame Street - Learn, Play & Grow "{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement "{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant "{49F2B650-2D7B-4F59-B33D-346F63776BD3}" = DocProc "{4F41AD68-89F2-4262-A32C-2F70B01FCE9E}" = Photo Story 3 for Windows "{53C6D09E-EAB6-49E5-BA4C-BA7FF13830FB}" = Sound Blaster Audigy ADVANCED MB "{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}" = Skype web features "{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support "{5E6D6161-5509-4f55-9372-1E01792F843A}" = F300_Help "{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator "{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3 "{669A032D-4E28-3D11-BB26-8AD5D51EFE87}" = Google Talk Plugin "{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder "{67D3F1A0-A1F2-49b7-B9EE-011277B170CD}" = HPProductAssistant "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX "{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update "{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio "{75B6C1BF-B98C-4B99-BD0D-CC9BF16C490D}" = Clifford Phonics "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{7A7DC702-DEDE-42A8-8722-B3BA724D546F}" = Fax "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide "{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials "{86C1A488-24AD-42F0-BCEF-FDB11FC2BEFA}" = NetZero For Riverdeep "{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 "{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8C6027FD-53DC-446D-BB75-CACD7028A134}" = HP Update "{8E6AE459-9D8F-7365-E848-877D508F5A48}" = Picaboo X "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{91130409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Basic Edition 2003 "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English) "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{95D08F4E-DFC2-4ce3-ACB7-8C8E206217E9}" = MarketResearch "{978C25EE-5777-46e4-8988-732C297CBDBD}" = Status "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9B1FD9CE-0776-4f0b-A6F5-C6AB7B650CDF}" = Destinations "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad "{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR "{A36CD345-625C-4d6c-B3E2-76E1248CB451}" = SolutionCenter "{A3B7C670-4A1E-4EE2-950E-C875BC1965D0}" = Copy "{A7B609FB-83D8-4FC3-8477-1BC65ECFE85B}" = Adobe Photoshop Elements 5.0 "{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software "{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder "{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.3 "{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0 "{B3350D7C-9D1B-44B3-A5A1-EDADC0D66109}" = Kid Pix Deluxe 4 "{B3FED300-806C-11E0-A0D0-B8AC6F97B88E}" = Google Earth "{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy "{B935C985-A17F-484B-8470-09E4FC27DC26}" = Dell-eBay "{BB77DC4C-B818-4FD4-8D1D-5D3B617B78B4}" = LeapFrog My Pals Plugin "{BE77A81F-B315-4666-9BF3-AE70C0ADB057}" = BufferChm "{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}" = Creative MediaSource 5 "{C4124E95-5061-4776-8D5D-E3D931C778E1}" = Microsoft VC9 runtime libraries "{C4972073-2BFE-475D-8441-564EA97DA161}" = QuickSet "{C6359569-E03E-4CDC-98E8-CDD080C6EEB5}" = LeapFrog Connect "{C716522C-3731-4667-8579-40B098294500}" = Toolbox "{C916D86C-AB76-49c7-B0E4-A946E0FD9BC2}" = HP Photosmart, Officejet, PSC and Deskjet All-In-One Driver Software 8.0.B "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.1 "{D94A8E22-DF2B-4107-9E51-608A60A7671D}" = Personal Ancestral File 5 "{DB90FF25-9932-48F2-B643-1802F1864FAF}" = AVG 2011 "{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}" = AnswerWorks 5.0 English Runtime "{E06F04B9-45E6-4AC0-8083-85F7515F40F7}" = UnloadSupport "{E09575B2-498D-4C8B-A9D2-623F78574F29}" = AIO_CDB_Software "{E2B31B67-9795-4EF9-9AC6-B683E7B11BE6}_is1" = FotoFusion v4 "{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software) "{E7112940-5F8E-4918-B9FE-251F2F8DC81F}" = AIO_CDB_ProductContext "{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com "{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential "{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}" = HPSSupply "{ED2A3C11-3EA8-4380-B59C-F2C1832731B0}" = Quicken 2009 "{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE "{EF78F612-67AA-42B0-999C-A2EDF49CA9B0}" = Sesame Street - Let's Go To Preschool "{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard "{F1568757-E564-4cb5-8980-9333119A4384}" = F300 "{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer "{F66A31D9-7831-4FBA-BA02-C411C0047CC5}" = Dell Remote Access "{F6AC5364-2FB7-437a-811A-D645F22AA6AC}" = F300Trb "{F6BB6248-C507-46FE-8A35-1B16F35E0441}" = ITECIR "{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call "{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock "{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync "{FF075778-6E50-47ed-991D-3B07FD4E3250}" = TrayApp "8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D" = Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012) "Adobe Acrobat 5.0" = Adobe Acrobat 5.0 "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin "Adobe Photoshop Elements 5" = Adobe Photoshop Elements 5.0 "Advanced Audio FX Engine" = Advanced Audio FX Engine "AVG" = AVG 2011 "BOXEE" = Boxee "com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com "com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1" = Picaboo X "Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows "CPATPWSUEW411" = Gleim CPA Test Prep 2011 WebDeploy "Creative OA001" = Integrated Webcam Driver (1.06.03.0309) "Dell Video Chat" = Dell Video Chat "Dell Webcam Central" = Dell Webcam Central "Dogpile Bundle Toolbar" = Dogpile Bundle Toolbar "EOS USB WIA Driver" = EOS USB WIA Driver "FrippleTown" = Edmark - FrippleTown (Remove only) "HDMI" = Intel(R) Graphics Media Accelerator Driver "HP Imaging Device Functions" = HP Imaging Device Functions 8.0 "HP Solution Center & Imaging Support Tools" = HP Solution Center 8.0 "HPExtendedCapabilities" = HP Customer Participation Program 8.0 "HPOCR" = HP OCR Software 8.0 "KLiteCodecPack_is1" = K-Lite Codec Pack 6.1.0 (Full) "LHTTSSPE" = L&H TTS3000 Español "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Mozilla Firefox 4.0.1 (x86 en-US)" = Mozilla Firefox 4.0.1 (x86 en-US) "MSTTS" = Microsoft Text-to-Speech Engine 4.0 (English) "MyPalsPlugin" = Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin) "Picasa 3" = Picasa 3 "RealAlt_is1" = Real Alternative 2.0.2 "Sammy's Science House" = Edmark Sammy's Science House "SoftwareUpdUtility" = Download Updater (AOL LLC) "tv_enua" = Lernout & Hauspie TruVoice American English TTS Engine "UPCShell" = LeapFrog Connect "VideoSpirit Pro" = VideoSpirit Pro 1.59 "WildTangent dell Master Uninstall" = WildTangent Games "WinLiveSuite_Wave3" = Windows Live Essentials [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 6/11/2011 11:15:24 PM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/12/2011 10:27:53 AM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/14/2011 1:07:09 PM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/18/2011 5:14:32 PM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/18/2011 5:52:10 PM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/18/2011 10:18:59 PM | Computer Name = GretchensLaptop | Source = Application Error | ID = 1000 Description = Faulting application iexplore.exe, version 8.0.6001.19088, time stamp 0x4de07b1b, faulting module SkypeIEPlugin.dll_unloaded, version 0.0.0.0, time stamp 0x4a77e4da, exception code 0xc0000005, fault offset 0x100a3f2b, process id 0xeb4, application start time 0x01cc2e2627cc6966. Error - 6/19/2011 11:45:24 PM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/20/2011 1:29:56 PM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/22/2011 3:02:55 PM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = Error - 6/24/2011 9:37:00 AM | Computer Name = GretchensLaptop | Source = WinMgmt | ID = 10 Description = [ Media Center Events ] Error - 12/4/2010 12:08:27 PM | Computer Name = GretchensLaptop | Source = Mcx2Dvcs | ID = 401 Description = Error - 12/4/2010 12:08:51 PM | Computer Name = GretchensLaptop | Source = Mcx2Dvcs | ID = 401 Description = Error - 12/4/2010 12:11:50 PM | Computer Name = GretchensLaptop | Source = McrMgr | ID = 107 Description = Error - 12/4/2010 12:11:50 PM | Computer Name = GretchensLaptop | Source = McrMgr | ID = 107 Description = Error - 12/4/2010 12:16:01 PM | Computer Name = GretchensLaptop | Source = McrMgr | ID = 107 Description = [ System Events ] Error - 7/2/2011 10:55:40 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/2/2011 11:06:03 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/2/2011 11:16:10 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/2/2011 11:27:14 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/2/2011 11:37:34 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/3/2011 8:29:54 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/6/2011 5:26:18 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/6/2011 11:58:22 PM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/7/2011 12:08:36 AM | Computer Name = GretchensLaptop | Source = netbt | ID = 4321 Description = The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.68. The computer with the IP address 192.168.0.71 did not allow the name to be claimed by this computer. Error - 7/9/2011 12:04:19 AM | Computer Name = GretchensLaptop | Source = EventLog | ID = 6008 Description = The previous system shutdown at 9:58:13 PM on 7/8/2011 was unexpected. < End of report >