OTL Extras logfile created on: 9/17/2011 5:34:13 PM - Run 1 OTL by OldTimer - Version 3.2.29.0 Folder = C:\Users\Cheryll\Pictures\Downloads Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 1.99 Gb Total Physical Memory | 0.89 Gb Available Physical Memory | 44.89% Memory free 4.21 Gb Paging File | 2.80 Gb Available in Paging File | 66.52% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files Drive C: | 62.22 Gb Total Space | 9.81 Gb Free Space | 15.76% Space Free | Partition Type: NTFS Drive D: | 9.77 Gb Total Space | 5.18 Gb Free Space | 53.09% Space Free | Partition Type: NTFS Drive E: | 4.38 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF Computer Name: CHERYLL-LPTP | User Name: Cheryll | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation) .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation) .html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation) .reg [@ = regfile] -- regedit.exe "%1" [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation) htmlfile [edit] -- Reg Error: Key error. htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" http [open] -- "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation) https [open] -- "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [open] -- regedit.exe "%1" regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiSpyware] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 "VistaSp1" = Reg Error: Unknown registry data type -- File not found "VistaSp2" = Reg Error: Unknown registry data type -- File not found [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{1AA97C3A-079A-4645-AECE-FC4CBFC429EC}" = rport=139 | protocol=6 | dir=out | app=system | "{2BCDB4A4-0924-4C09-AF1E-0CB8F0489FE5}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{5547B21A-9358-49E3-8F5A-895C27F8A71B}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | "{5BF68130-0490-4206-A5A0-142D69164DAC}" = rport=138 | protocol=17 | dir=out | app=system | "{7F4254BA-FC84-4585-B8EE-67520D868140}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{89353040-CE8B-493D-A2B6-772B90D74AE4}" = lport=137 | protocol=17 | dir=in | app=system | "{8BD2AAC8-48B0-4BB5-8AF8-4B429B0FC19D}" = lport=445 | protocol=6 | dir=in | app=system | "{9238E5DA-2C67-4597-9609-B8708D7F0538}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe | "{9E9AE2C2-8F97-48E0-8F35-4746BC1E36ED}" = lport=138 | protocol=17 | dir=in | app=system | "{ADEAB572-ED07-4D12-B6C8-9C4CE2BCDDC1}" = lport=2869 | protocol=6 | dir=in | app=system | "{AFAC1166-A54D-4693-850E-A65373CF7C3A}" = lport=139 | protocol=6 | dir=in | app=system | "{C020B74E-63CE-488A-92FA-38580C242060}" = rport=445 | protocol=6 | dir=out | app=system | "{C4439A9C-3025-41D3-B1BE-C8E75CEB8BE7}" = rport=137 | protocol=17 | dir=out | app=system | "{F937F245-A4B8-46BE-B97D-DAAD65C8EE58}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0059BF0E-D1E0-4580-8623-CBF1B995451E}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe | "{054FDFB1-00E6-42A5-B153-544FEA472E67}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yserver.exe | "{097A17C3-1CCB-4E12-85D9-A17BF6001C13}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yserver.exe | "{0C4AE3A5-59A6-48F0-8B90-782AC688633D}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe | "{0F186CEF-EBF7-4F04-A3F2-247DA8751258}" = protocol=6 | dir=in | app=c:\program files\aim6\aim6.exe | "{110550E8-A22C-4052-87FD-E18F3C198EF2}" = protocol=6 | dir=in | app=c:\program files\malwarebytes' anti-malware\mbam.exe | "{1929EE46-8961-4E58-82BE-A73E0F6B03E8}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dms\clmsservice.exe | "{1D4CF09D-FF6D-41CF-A493-FAC0D7C6119D}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe | "{1F15210C-8D45-4E60-8C6D-A0CED354CAF7}" = protocol=6 | dir=in | app=c:\program files\aim\aim.exe | "{296473C2-0C31-446E-94AD-C93867C09AA0}" = protocol=6 | dir=in | app=c:\program files\common files\aol\loader\aolload.exe | "{2C49B4B0-BB65-49DC-BD66-259F252FF6CC}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{30BCE1EF-2B25-4229-A113-5A5E945305DB}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe | "{33A2C4DB-D7ED-4D12-85DF-F07439370304}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{36AF3238-A638-4DD5-9A92-F6F11632BF7A}" = dir=in | app=c:\program files\dell\mediadirect\mediadirect.exe | "{3B2DDC74-AF32-4806-983A-90EE9BD20A9A}" = dir=in | app=c:\program files\skype\phone\skype.exe | "{3FA19531-F603-471C-8603-F004316FDAC6}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe | "{437A7C2C-9926-4A2D-8047-EF4C00598E21}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{43F2EF15-6D15-4738-8EE9-F6EFBD54CB4E}" = protocol=17 | dir=in | app=c:\program files\malwarebytes' anti-malware\mbam.exe | "{47E73E7C-948F-4FC7-93C6-31AC8BCAC4C4}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{4B8E3A2A-5DF4-46AB-BF42-2F27252077DD}" = protocol=17 | dir=in | app=c:\program files\common files\aol\loader\aolload.exe | "{5E63EA76-1F6E-443B-A7EC-0C1E7671D817}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe | "{63DB08DA-4F21-4DA0-83B2-A4F6D1966C32}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{714D3DB0-0F9E-4409-B982-AC722C30C082}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{729E23F7-1E39-4DA8-9688-1F2B0C0EF34D}" = protocol=17 | dir=in | app=c:\program files\aim6\aim6.exe | "{73E6338C-1990-4C80-8A04-C513996263E8}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{79B088FD-E373-41A1-B583-88B08C4D65E0}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe | "{859536AE-1710-421B-8EFA-BE2408A77636}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{8D3368ED-0766-47F1-8E4B-F946843E416F}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{AB364BE2-A63B-44B1-B92D-B8BD138C783F}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe | "{AD400BF8-950B-4A5A-BE52-3980EC0FA342}" = dir=in | app=c:\program files\windows live\contacts\wlcomm.exe | "{B25A3864-8555-4ED3-BAC7-C1508932C941}" = protocol=17 | dir=in | app=c:\program files\aim\aim.exe | "{B6C0BE3F-9DFD-44A9-9111-EDEE1643D1DE}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe | "{B891BDA6-AD67-4D1F-93A7-58F30A33BB32}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{BD9BA63E-F51C-4ABA-A3BD-35116F0AAEE9}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe | "{C67D97F4-2848-47A2-AB31-9E5D2B3B28CE}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{C97AA53C-8F29-47DE-8099-E38370E863C3}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{D3DB8395-FA58-4FEA-9774-207992B3FCE1}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe | "{DB5FCBF8-613F-4513-AB42-DBCB52BE1CA9}" = dir=in | app=c:\program files\dell\mediadirect\pcmservice.exe | "{DCC5CC9E-0E2F-4D9D-A452-2A21165A8727}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{E35E4402-476B-4C39-B0C0-9CDE8DBB6EBA}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dmp\clbrowserengine.exe | "{F109AD0C-3F50-4B04-BE20-0D8065499425}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe | "{FF0F5DF3-3834-4AB4-840B-0DA3A4A0025C}" = dir=in | app=c:\program files\itunes\itunes.exe | "TCP Query User{1A1DE28C-1518-4B58-9392-866E59717CDB}C:\program files\opera\opera.exe" = protocol=6 | dir=in | app=c:\program files\opera\opera.exe | "TCP Query User{434CE8BD-1ADD-4E30-873F-07BE1C3B7355}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe | "TCP Query User{9ECCB72D-603A-4203-9FED-6FC1AB8F23AD}C:\users\cheryll\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\octoshape\octoshape.exe" = protocol=6 | dir=in | app=c:\users\cheryll\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\octoshape\octoshape.exe | "TCP Query User{AD03544A-5561-4B36-B411-3FCA51DF2BB8}C:\program files\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe | "TCP Query User{E11521A5-DD5D-418D-90D4-5F2FD0A8EF60}C:\program files\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe | "UDP Query User{2BCB4140-72F8-4328-B3D7-1F07A90507D0}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe | "UDP Query User{9F2785B5-1C8A-4576-BC5B-F38B42AD6464}C:\program files\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe | "UDP Query User{BEC2DFB1-F4F6-4493-A58B-FC69A6D81E99}C:\users\cheryll\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\octoshape\octoshape.exe" = protocol=17 | dir=in | app=c:\users\cheryll\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\octoshape\octoshape.exe | "UDP Query User{CC6814A5-B9F4-4D80-861A-3A72BAD8643F}C:\program files\opera\opera.exe" = protocol=17 | dir=in | app=c:\program files\opera\opera.exe | "UDP Query User{EE7F9A6B-44D6-4F96-837B-41FE17103FE9}C:\program files\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center "{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable "{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data "{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer "{2357B8BC-88C9-4A72-818C-050CC4EB0778}" = AOL Install "{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java(TM) 6 Update 11 "{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager "{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java(TM) 6 Update 5 "{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7 "{352310C3-E46B-42D3-8F32-54721FDD72D9}" = NetZeroInstallers "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting "{42929F0F-CE14-47AF-9FC7-FF297A603021}" = Dell Resource CD "{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement "{4D3C9F4B-4B7D-4E5D-99B9-0123AB0D51ED}" = Dell DataSafe Online "{4E5386F5-C0F6-4532-A54A-374865AEAB71}" = Cisco PEAP Module "{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack "{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}" = Segoe UI "{5E68BB65-4059-4FE5-AAC4-0CD1D79BBDE2}" = EarthLink Setup Files "{61AD15B2-50DB-4686-A739-14FE180D4429}" = Windows Live ID Sign-in Assistant "{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector "{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator "{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3 "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{695B13B2-7919-4EC5-8601-092F0D2DE069}" = AVG 2011 "{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin "{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}" = EDocs "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{727DAFCB-E3AF-46E3-8A38-EB9C3EAA0A88}" = AVG 2011 "{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio "{76F9CF97-FC4B-4E20-B363-D127C888448F}" = Cisco LEAP Module "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide "{7E6066E6-8B5B-4100-B0FA-1D9E9B663CBA}" = iTunes "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger "{820B6609-4C97-3A2B-B644-573B06A0F0CC}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform "{89CEAE14-DD0F-448E-9554-15781EC9DB24}" = Product Documentation Launcher "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel(R) Matrix Storage Manager "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English) "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect "{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad "{a0fe116e-9a8a-466f-aee0-625cb7c207e3}" = Microsoft Visual C++ 2005 Redistributable - KB2467175 "{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR "{A2E5F2AA-2996-41EA-BCCD-9FD0476A5326}" = TWC Customer Controls "{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = SigmaTel Audio "{A90C03D6-08E1-4C59-B93B-6919A6C0AC19}" = TSP_CODEC "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AA59DDE4-B672-4621-A016-4C248204957A}" = Skype™ 5.5 "{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3 "{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0 "{B3575D00-27EF-49C2-B9E0-14B3D954E992}" = Apple Application Support "{B3FED300-806C-11E0-A0D0-B8AC6F97B88E}" = Google Earth "{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy "{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Click to Call with Skype "{BF53252E-4AB2-4C7F-A0FD-6100755745E3}" = Cisco EAP-FAST Module "{C23CD6DA-1958-43A5-ADD0-59396572E02E}" = Apple Mobile Device Support "{C2E4B5BD-32DB-4817-A060-341AB17C3F90}" = Bonjour "{C4124E95-5061-4776-8D5D-E3D931C778E1}" = Microsoft VC9 runtime libraries "{C4972073-2BFE-475D-8441-564EA97DA161}" = QuickSet "{CCFF1E13-77A2-4032-8B12-7566982A27DF}" = Internet Service Offers Launcher "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{D7769185-9A7C-48D4-8874-5388743A1DE2}" = Music, Photos & Videos Launcher "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger "{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE "{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729) "{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01 "{F63A3748-B93D-4360-9AD4-B064481A5C7B}" = Modem Diagnostic Tool "{F8131A35-47FD-27AD-116D-0E79AF5DE5EE}" = Acrobat.com "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin "Advanced Audio FX Engine" = Advanced Audio FX Engine "Advanced Video FX Engine" = Advanced Video FX Engine "AIM Toolbar" = AIM Toolbar "AIM_7" = AIM 7 "AVG" = AVG 2011 "Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card "CCleaner" = CCleaner (remove only) "CleanUp!" = CleanUp! "CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F" = Conexant HDA D330 MDC V.92 Modem "com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com "Creative OEM002" = Laptop Integrated Webcam Driver (1.04.01.1011) "Dell Support Center" = Dell Support Center "Dell Webcam Center" = Dell Webcam Center "Dell Webcam Manager" = Dell Webcam Manager "doubleTwist" = doubleTwist "ffdshow_is1" = ffdshow [rev 2527] [2008-12-19] "Google Desktop" = Google Desktop "Google Updater" = Google Updater "GoToAssist" = GoToAssist 8.0.0.514 "LastFM_is1" = Last.fm 1.5.4.27091 "LookInMyPC" = LookInMyPC "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.2.1300 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Mozilla Firefox (3.6.3)" = Mozilla Firefox (3.6.3) "NirSoft ShellExView" = NirSoft ShellExView "SoftwareUpdUtility" = Download Updater (AOL LLC) "SpywareBlaster_is1" = SpywareBlaster 4.4 "WinLiveSuite" = Windows Live Essentials "Yahoo! Companion" = Yahoo! Toolbar "Yahoo! Messenger" = Yahoo! Messenger [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "f031ef6ac137efc5" = Dell Driver Download Manager "Google Chrome" = Google Chrome "Octoshape add-in for Adobe Flash Player" = Octoshape add-in for Adobe Flash Player "Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.9.8 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 9/16/2011 10:56:43 PM | Computer Name = Cheryll-lptp | Source = Application Error | ID = 1000 Description = Faulting application sttray.exe, version 1.0.5866.0, time stamp 0x47b615bd, faulting module MFC42u.DLL, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000135, fault offset 0x00009f7d, process id 0xa78, application start time 0x01cc74e562a2d553. Error - 9/17/2011 12:33:29 PM | Computer Name = Cheryll-lptp | Source = Application Error | ID = 1000 Description = Faulting application sttray.exe, version 1.0.5866.0, time stamp 0x47b615bd, faulting module MFC42u.DLL, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000135, fault offset 0x00009f7d, process id 0x9a8, application start time 0x01cc755722ab6eef. Error - 9/17/2011 12:36:22 PM | Computer Name = Cheryll-lptp | Source = Microsoft-Windows-CAPI2 | ID = 131585 Description = Error - 9/17/2011 1:31:22 PM | Computer Name = Cheryll-lptp | Source = Application Error | ID = 1000 Description = Faulting application sttray.exe, version 1.0.5866.0, time stamp 0x47b615bd, faulting module MFC42u.DLL, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000135, fault offset 0x00009f7d, process id 0x9a0, application start time 0x01cc755f8cc52b1f. Error - 9/17/2011 2:20:02 PM | Computer Name = Cheryll-lptp | Source = Application Error | ID = 1000 Description = Faulting application mmc.exe, version 6.0.6002.18005, time stamp 0x49e01c0a, faulting module MFC42u.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000135, fault offset 0x00009f7d, process id 0x1244, application start time 0x01cc7566671e4c0f. Error - 9/17/2011 3:41:11 PM | Computer Name = Cheryll-lptp | Source = Application Error | ID = 1000 Description = Faulting application sttray.exe, version 1.0.5866.0, time stamp 0x47b615bd, faulting module MFC42u.DLL, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000135, fault offset 0x00009f7d, process id 0x4d0, application start time 0x01cc75718bd09a55. Error - 9/17/2011 4:59:53 PM | Computer Name = Cheryll-lptp | Source = Application Error | ID = 1000 Description = Faulting application mbam.exe, version 1.51.0.1118, time stamp 0x4e5e8e67, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000005, fault offset 0x0004a132, process id 0xbec, application start time 0x01cc7572fc935fb5. Error - 9/17/2011 5:03:04 PM | Computer Name = Cheryll-lptp | Source = Application Hang | ID = 1002 Description = The program Explorer.EXE version 6.0.6002.18005 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 4d8 Start Time: 01cc75716e869625 Termination Time: 662 Error - 9/17/2011 5:58:05 PM | Computer Name = Cheryll-lptp | Source = Application Error | ID = 1000 Description = Faulting application mbam.exe, version 1.51.0.1118, time stamp 0x4e5e8e67, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000005, fault offset 0x00046989, process id 0x135c, application start time 0x01cc757db5151015. Error - 9/17/2011 6:33:48 PM | Computer Name = Cheryll-lptp | Source = Application Hang | ID = 1002 Description = The program OTL.exe version 3.2.29.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 132c Start Time: 01cc7589bd71b1d5 Termination Time: 61 [ Broadcom Wireless LAN Events ] Error - 7/25/2011 12:44:31 AM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 23:44:28, Sun, Jul 24, 11 Error - Unable to gain access to user store Error - 7/25/2011 6:41:48 AM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 05:41:47, Mon, Jul 25, 11 Error - Unable to gain access to user store Error - 7/29/2011 12:43:11 AM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 23:43:11, Thu, Jul 28, 11 Error - Unable to gain access to user store Error - 7/29/2011 8:14:01 AM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 07:14:00, Fri, Jul 29, 11 Error - Unable to gain access to user store Error - 7/30/2011 12:59:14 AM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 23:59:13, Fri, Jul 29, 11 Error - Unable to gain access to user store Error - 8/7/2011 6:30:41 AM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 05:30:40, Sun, Aug 07, 11 Error - Unable to gain access to user store Error - 8/20/2011 6:18:47 PM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 17:18:46, Sat, Aug 20, 11 Error - Unable to gain access to user store Error - 8/20/2011 6:22:42 PM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 17:22:42, Sat, Aug 20, 11 Error - Unable to gain access to user store Error - 8/20/2011 7:28:57 PM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 18:28:57, Sat, Aug 20, 11 Error - Unable to gain access to user store Error - 8/26/2011 9:20:20 PM | Computer Name = Cheryll-lptp | Source = WLAN-Tray | ID = 0 Description = 20:20:16, Fri, Aug 26, 11 Error - Unable to gain access to user store [ Dell Events ] Error - 5/25/2011 11:35:05 PM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 7/18/2011 6:23:52 AM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 7/18/2011 6:23:52 AM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 7/25/2011 6:24:59 AM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 7/25/2011 6:24:59 AM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 8/1/2011 7:02:43 AM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 8/1/2011 7:02:43 AM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 8/8/2011 11:09:13 PM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 8/8/2011 11:09:14 PM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 8/15/2011 11:23:03 PM | Computer Name = Cheryll-lptp | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. [ System Events ] Error - 9/7/2008 10:36:40 AM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:13:59 PM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:14:00 PM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:14:01 PM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:14:05 PM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:14:06 PM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:14:07 PM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:14:07 PM | Computer Name = Cheryll-lptp | Source = Service Control Manager | ID = 7000 Description = Error - 9/7/2008 4:55:34 PM | Computer Name = Cheryll-lptp | Source = EventLog | ID = 6008 Description = The previous system shutdown at 3:53:59 PM on 9/7/2008 was unexpected. Error - 9/7/2008 4:55:37 PM | Computer Name = Cheryll-lptp | Source = HTTP | ID = 15016 Description = < End of report >