OTL Extras logfile created on: 30/12/2011 18:40:14 - Run 1 OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\Gillian\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 3.45 Gb Total Physical Memory | 2.82 Gb Available Physical Memory | 81.74% Memory free 5.29 Gb Paging File | 4.76 Gb Available in Paging File | 90.04% Paging File free Paging file location(s): C:\pagefile.sys 2046 4092 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 232.84 Gb Total Space | 119.99 Gb Free Space | 51.53% Space Free | Partition Type: NTFS Drive E: | 3.73 Gb Total Space | 3.49 Gb Free Space | 93.42% Space Free | Partition Type: FAT32 Computer Name: E6400 | User Name: Gillian | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* .html [@ = ChromeHTML] -- C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = htmlfile] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* http [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) https [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "_{AA902C31-B49D-4608-BCCF-2519EB77722D}" = Corel VideoStudio Pro X4 "{00405945-70C1-4B1D-9A3C-45A2883366AF}" = PS_AIO_05_C4600_Software_Min "{06A1D88C-E102-4527-AF70-29FFD7AF215A}" = Scan "{07035AB3-5C70-3315-35A9-CFFECA140880}" = BBC iPlayer Desktop "{07FB17D8-7DB6-4F06-80C4-8BE1719CB6A1}" = hpWLPGInstaller "{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch "{1D53B6F9-E66E-42D8-A221-4FF8AC134FD7}" = Roxio Activation Module "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool "{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}" = DeviceDiscovery "{21ABEA96-CCAB-4C40-8699-6BDFEC5FD63C}" = EMC 11 Content "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT "{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}" = Nero Core Components 10 "{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java(TM) 6 Update 20 "{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm "{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}" = SmartSound Quicktracks 5 "{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager "{3127F76D-5335-4AC7-BD1E-2F5247A23C24}" = iTunes "{3383136B-4F86-4F05-8612-DD4BB16A1EAE}" = Roxio Central "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{3990E632-42C3-4A25-ADFF-1101E3D6DD47}" = VSClassic "{3A9FC03D-C685-4831-94CF-4EDFD3749497}" = Microsoft SQL Server Compact 3.5 SP2 ENU "{42929F0F-CE14-47AF-9FC7-FF297A603021}" = Dell Resource CD "{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg "{44C81D1A-0520-49BB-B510-98B8DD414EA1}" = HP Photosmart C4600 All-In-One Driver Software 13.0 Rel .5 "{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter "{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}" = SmartSound Quicktracks Plugin "{51D7C8E7-A7CB-46F9-B959-EFE6D59DDBE8}" = HD Writer PE 1.0 "{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}" = Nero ControlCenter 10 Help (CHM) "{555868C6-49FB-484F-BB43-8980651A1B00}" = Nero BurnRights 10 Help (CHM) "{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml "{59F6A514-9813-47A3-948C-8A155460CC2A}" = RICOH R5C83x/84x Media Driver Ver.3.53.02 "{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2 "{69F56014-2C48-4885-8D72-0E069F89647F}" = Roxio Creator 2009 Special Edition "{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}" = HPSSupply "{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox "{6DE721A5-5E89-4D74-994C-652BB3C0672E}" = Pinnacle Video Driver "{6DFB899F-17A2-48F0-A533-ED8D6866CF38}" = Nero Control Center 10 "{7059BDA7-E1DB-442C-B7A1-6144596720A4}" = HP Update "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{779DECD7-E072-4B56-9B6B-BEB5973EEEB5}" = MobileMe Control Panel "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{79155F2B-9895-49D7-8612-D92580E0DE5B}" = Bonjour "{7919D8D9-69FB-4E94-B330-04C4AF251867}" = Roxio Creator 2009 Special Edition "{7A5D731D-B4B3-490E-B339-75685712BAAB}" = Nero Burning ROM 10 "{7CDD7C4C-5224-40E4-951F-51C12FEAB8AB}" = C4600 "{7E84FAC8-C518-40F9-9807-7455301D6D25}" = SamsungConnectivityCableDriver "{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials "{8153ED9A-C94A-426E-9880-5E6775C08B62}" = Apple Mobile Device Support "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync "{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8C64C35E-093A-43B9-B7E5-9966581FC143}" = iSCC "{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting "{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12 "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007 "{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007 "{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007 "{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007 "{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581) "{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007 "{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007 "{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007 "{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007 "{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2) "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In "{92127AF5-FDD8-4ADF-BC40-C356C9EE0B7D}" = 32 Bit HP CIO Components Installer "{943CFD7D-5336-47AF-9418-E02473A5A517}" = Nero BurnRights 10 "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{99052DB7-9592-4522-A558-5417BBAD48EE}" = Microsoft ActiveSync "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9B6B24BE-80E7-46C4-9FA5-B167D5E0F345}" = Nero BurningROM 10 Help (CHM) "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable "{A567895C-1D23-48ED-BE83-FB3ED7D30442}" = IPM_VS_Pro "{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AA749D64-3741-4D5F-B804-B0BC05D179D1}" = Roxio CinePlayer "{AA902C31-B49D-4608-BCCF-2519EB77722D}" = ICA "{AADD1C8F-D59F-4D55-A726-768C71A205A8}" = Pinnacle Studio 14 "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.0) "{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}" = Status "{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime "{AFF7E080-1974-45BF-9310-10DE1A1F5ED0}" = Adobe AIR "{B0125BEB-6731-43FA-88DA-B64D7BD3AD2D}" = VSPro "{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0 "{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy "{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}" = PMB "{B84ECBE1-6ED5-4E86-B4AB-DF46D342411F}" = Share "{B87FAC24-973D-4A4F-AFC4-555FB95B32DB}" = PureHD "{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}" = SmartSound Common Data "{BC21E1FA-BD9C-4351-8EA3-4EC377B1E439}_is1" = Power CD+G Burner "{BC3804E5-77CC-47A0-8BD5-797355A26BA3}" = WD SmartWare "{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{C0FE37FA-0886-4B66-B01B-76CF70FB77AB}" = Roxio CinePlayer Decoder Pack "{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant "{C4778408-3268-45CE-AE15-772D1739A1F1}" = VIO "{C6017EEA-9E51-4129-84BA-EFA9520E69D8}" = Common "{C75CDBA2-3C86-481e-BD10-BDDA758F9DFF}" = hpPrintProjects "{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime "{CC4C7E9B-4B26-4D8D-8076-40CF708A9FA4}" = Contents "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{CF097717-F174-4144-954A-FBC4BF301033}" = Nero 7 Ultra Edition "{D07F85DE-22F1-4FB4-B3D1-402FD22C4870}" = DeviceIO "{D68897FC-7E8D-4849-819A-726B2489713C}" = ISCOM "{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery "{D8CE69B0-9274-4b8c-BA49-0FF6A20A3C65}" = SAMSUNG SYMBIAN USB Download Driver "{D8D9BCF5-0F5F-4D3F-8427-64B7632F93BE}" = Setup "{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}" = TrayApp "{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1" = Auslogics Disk Defrag "{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}" = Windows Media Encoder 9 Series "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio "{ED00D08A-3C5F-488D-93A0-A04F21F23956}" = Windows Live Communications Platform "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard "{F193FC0E-9E18-40FC-A974-509A1BDD240A}" = Samsung New PC Studio "{FE83F463-7E61-4B18-9FA0-B94B90A0B6B9}" = Nero Burning ROM 10 "6103-4188-8184-5707" = RapidShare Manager 2 "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin "Adobe Shockwave Player" = Adobe Shockwave Player 11.5 "Avira AntiVir Desktop" = Avira Free Antivirus "BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1" = BBC iPlayer Desktop "Buzzy Bumble" = Buzzy Bumble "CCleaner" = CCleaner "CopyTrans Suite" = CopyTrans Suite Remove Only "DW WLAN Card Utility" = DW WLAN Card Utility "E24870CB6AA1C3511635FF9020A3E9471287FBE7" = Windows Driver Package - MobileTop (sshpmdm) Modem (01/26/2008 2.6.0.0) "ENTERPRISE" = Microsoft Office Enterprise 2007 "Foxit Reader" = Foxit Reader "Google Chrome" = Google Chrome "HDMI" = Intel(R) Graphics Media Accelerator Driver "HP Imaging Device Functions" = HP Imaging Device Functions 13.0 "HP Print Projects" = HP Print Projects 1.0 "HP Smart Web Printing" = HP Smart Web Printing 4.60 "HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0 "HPExtendedCapabilities" = HP Customer Participation Program 13.0 "ie8" = Windows Internet Explorer 8 "InstallShield_{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}" = SmartSound Quicktracks 5 "InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}" = SmartSound Quicktracks Plugin "InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}" = SmartSound Common Data "InstallShield_{F193FC0E-9E18-40FC-A974-509A1BDD240A}" = Samsung New PC Studio "KaraFun_is1" = KaraFun 1.18 "KLiteCodecPack_is1" = K-Lite Codec Pack 4.0.0 (Full) "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.2.1300 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Mozilla Firefox (3.5.7)" = Mozilla Firefox (3.5.7) "mp3-2-wav" = mp3-2-wav converter 1.14 "proDAD-Mercalli-1.0" = proDAD Mercalli 1.0 "Product Key Explorer_is1" = Product Key Explorer 1.0 "PROSet" = Intel(R) Network Connections Drivers "SAMSUNG Mobile Composite Device" = SAMSUNG Mobile Composite Device Software "SAMSUNG Mobile Modem" = SAMSUNG Mobile Modem Driver Set "Samsung Mobile Modem Device" = Samsung Mobile Modem Device Software "SAMSUNG Mobile Modem V2" = SAMSUNG Mobile Modem V2 Software "Samsung Mobile phone USB driver" = Samsung Mobile phone USB driver Software "SAMSUNG Mobile USB Modem" = SAMSUNG Mobile USB Modem Software "SAMSUNG Mobile USB Modem 1.0" = SAMSUNG Mobile USB Modem 1.0 Software "SAMSUNG USB Mobile Device" = SAMSUNG USB Mobile Device Software "Shop for HP Supplies" = Shop for HP Supplies "Steveredrum" = Steveredrum "TVEpaDrv" = Roxio Video Capture USB Driver "uTorrent" = µTorrent "vShare" = vShare Plugin "WinAVI Video Converter_is1" = WinAVI Video Converter "Windows Media Encoder 9" = Windows Media Encoder 9 Series "Windows Media Format Runtime" = Windows Media Format 11 runtime "WinLiveSuite_Wave3" = Windows Live Essentials "WinRAR archiver" = WinRAR archiver "WMFDist11" = Windows Media Format 11 runtime "Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0 "Yahoo! Companion" = Yahoo! Toolbar "ZonerPhotoStudio12_EN_is1" = Zoner Photo Studio 12 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 29/12/2011 15:11:24 | Computer Name = E6400 | Source = Application Error | ID = 1000 Description = Faulting application bcmwlu00.exe, version 5.60.18.9, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000108f3. Error - 29/12/2011 15:25:42 | Computer Name = E6400 | Source = LoadPerf | ID = 3012 Description = The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section. Error - 29/12/2011 15:25:42 | Computer Name = E6400 | Source = LoadPerf | ID = 3011 Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section. Error - 30/12/2011 13:29:39 | Computer Name = E6400 | Source = LoadPerf | ID = 3012 Description = The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section. Error - 30/12/2011 13:29:39 | Computer Name = E6400 | Source = LoadPerf | ID = 3011 Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section. Error - 30/12/2011 14:06:40 | Computer Name = E6400 | Source = LoadPerf | ID = 3012 Description = The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section. Error - 30/12/2011 14:06:40 | Computer Name = E6400 | Source = LoadPerf | ID = 3011 Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section. Error - 30/12/2011 14:13:41 | Computer Name = E6400 | Source = LoadPerf | ID = 3012 Description = The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section. Error - 30/12/2011 14:13:41 | Computer Name = E6400 | Source = LoadPerf | ID = 3011 Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section. Error - 30/12/2011 14:40:08 | Computer Name = E6400 | Source = Application Hang | ID = 1002 Description = Hanging application OTL.exe, version 3.2.31.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. [ OSession Events ] Error - 10/08/2010 10:25:30 | Computer Name = E6400 | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 9939 seconds with 2220 seconds of active time. This session ended with a crash. [ System Events ] Error - 28/12/2011 14:23:40 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT Error - 29/12/2011 14:54:04 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The DHCP Client service depends on the following nonexistent service: NetBT Error - 29/12/2011 14:54:04 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT Error - 29/12/2011 15:21:48 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The DHCP Client service depends on the following nonexistent service: NetBT Error - 29/12/2011 15:21:48 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT Error - 30/12/2011 13:25:45 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The DHCP Client service depends on the following nonexistent service: NetBT Error - 30/12/2011 13:25:45 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT Error - 30/12/2011 13:26:30 | Computer Name = E6400 | Source = Windows Update Agent | ID = 16 Description = Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection. Error - 30/12/2011 14:10:56 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The DHCP Client service depends on the following nonexistent service: NetBT Error - 30/12/2011 14:10:56 | Computer Name = E6400 | Source = Service Control Manager | ID = 7003 Description = The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT < End of report >