OTL Extras logfile created on: 1/2/2012 3:48:47 PM - Run 1 OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\katg\Desktop\New folder 64bit- Enterprise Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.87 Gb Total Physical Memory | 5.99 Gb Available Physical Memory | 76.10% Memory free 15.73 Gb Paging File | 13.76 Gb Available in Paging File | 87.49% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 119.24 Gb Total Space | 44.92 Gb Free Space | 37.67% Space Free | Partition Type: NTFS Computer Name: MININT-6CU4PPG | User Name: katg | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .url[@ = internetshortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0E543634-7E25-4B8F-8D5B-97880E5E5088}" = Bonjour "{11849FBC-C416-4742-8279-17C3A2C85F72}" = Microsoft Lync 2010 "{18155797-EF2E-4699-9A16-FE787C4C10DB}" = iTunes "{26A24AE4-039D-4CA4-87B4-2F86416029FF}" = Java(TM) 6 Update 29 (64-bit) "{3D3E663D-4E7E-4577-A560-7ECDDD45548A}" = PVSonyDll "{467D5E81-8349-4892-9E81-C3674ED8E451}" = Cisco Systems VPN Client 5.0.07.0290 "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 "{50431EE1-C1CC-4AE7-BDE3-B60536E7BA92}" = Panda Cloud Antivirus "{530992D4-DDBA-4F68-8B0D-FF50AC57531B}" = Symantec Endpoint Protection "{587F20B7-4193-4400-B404-C6E3E1919BCA}" = ESET NOD32 Antivirus "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}" = Microsoft Visual C++ 2005 Redistributable (x64) "{781AE9AC-B754-4067-9BD2-180250B9AC8D}" = Teradata GSS Client nt-x8664 13.10.0.12 "{8A7CAA24-7B23-410B-A7C3-F994B0944160}" = Microsoft Virtual PC 2007 "{8B40C7D0-B353-42F4-B603-A75D1A25A5E3}" = Shared ICU Libraries for Teradata nt-x8664 13.10.0.2 "{8F473675-D702-45F9-8EBC-342B40C17BF5}" = Apple Mobile Device Support "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010 "{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010 "{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 "{916726D1-522D-4C06-927E-D1BD12C4B277}" = ODBC Driver for Teradata nt-x8664 13.10.0.5 "{91DBCDF2-C8A3-4271-A7D8-B447CF492232}" = Teradata SQL Assistant Java Edition nt-x8664 13.11.00.01 "{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad "{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64) "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile "Creative OA015" = Integrated Webcam Driver (1.00.07.1208) "CutePDF Writer Installation" = CutePDF Writer 2.8 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "NVIDIA Display Control Panel" = NVIDIA Display Control Panel "NVIDIA Drivers" = NVIDIA Drivers "NVIDIA nView Desktop Manager" = NVIDIA nView Desktop Manager "PROSet" = Intel(R) Network Connections Drivers [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{199C20D6-10D3-4210-B361-4760209F56AE}" = Citrix online plug-in (Web) "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{2609EDF1-34C4-4B03-B634-55F3B3BC4931}" = Configuration Manager Client "{26A24AE4-039D-4CA4-87B4-2F83216024FF}" = Java(TM) 6 Update 24 "{2EA870FA-585F-4187-903D-CB9FFD21E2E0}" = DHTML Editing Component "{3ECCB578-504E-4F7A-A8B4-CF4F3B939B44}" = Citrix online plug-in (USB) "{56F26EC0-0C9B-4550-B155-29E2C0DD9044}" = DataDirect SequeLink 5.5 Service for ODBC Socket "{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime "{678094A1-6250-476B-9AFF-4376E48F135C}" = Citrix online plug-in (DV) "{6C64AB8C-F78B-45C0-98E3-6DE9702E0225}" = Microsoft Office Live Meeting 2007 "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{780F9A1C-6BFE-4691-83A9-095D859E3052}" = VZAccess Manager "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{853A4763-6643-4604-8D64-28BDD8925F4C}" = Apple Application Support "{87DF5956-A327-4304-8338-8E2B0AAB843E}" = BlackBerry Desktop Software 6.0.2 "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8CCF3F6C-55B7-4A27-8C68-ADF21D0585A2}" = MicroStrategy 9 "{90140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010 "{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{3E339483-11EC-4876-B01F-E760E6F7652C}" = "{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010 "{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010 "{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010 "{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010 "{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010 "{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010 "{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010 "{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010 "{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010 "{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-002A-0409-1000-0000000FF1CE}_Office14.PROPLUS_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010 "{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUS_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010 "{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010 "{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010 "{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010 "{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010 "{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUS_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0116-0409-1000-0000000FF1CE}_Office14.PROPLUS_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1) "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010 "{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1) "{95140000-0052-0409-0000-0000000FF1CE}" = Microsoft Visio Viewer 2010 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{A24532CF-37DF-43A7-B0F3-396EA928D0E5}" = Verizon Wireless PC770 Firmware Updates "{AA59DDE4-B672-4621-A016-4C248204957A}" = Skype™ 5.5 "{AC76BA86-7AD7-1033-7B44-AA0000000001}" = Adobe Reader X (10.0.1) "{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update "{CD95F661-A5C4-11AF-B2CC-ABCD21A325B5}" = WinZip Courier "{CD95F661-A5C4-44F5-A6AA-ECDD91C240C3}" = WinZip 15.5 "{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}" = Microsoft Primary Interoperability Assemblies 2005 "{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime "{F19553C5-F843-4C27-BF9F-9DE4D901B895}" = Verizon Mobile Broadband Drivers "{FA365307-1963-4D16-BD44-113C8F037AAD}" = Citrix online plug-in (HDX) "{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables "{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin "BlackBerry_Desktop" = BlackBerry Desktop Software 6.0.2 "CitrixOnlinePluginPackWeb" = Citrix online plug-in - web "LiveUpdate" = LiveUpdate 3.3 (Symantec Corporation) "Mozilla Firefox 8.0 (x86 en-US)" = Mozilla Firefox 8.0 (x86 en-US) "Office14.PROPLUS" = Microsoft Office Professional Plus 2010 "Panda Cloud Antivirus" = Panda Cloud Antivirus "WRUNINST" = Webroot SecureAnywhere [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "F5 Networks Client Components" = BIG-IP Edge Client Components [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 12/30/2011 6:47:35 PM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = Error - 12/30/2011 6:52:58 PM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = Error - 12/30/2011 6:53:00 PM | Computer Name = MININT-6CU4PPG.2d.hq | Source = SequeLink 5.5 Performance DLL | ID = 8 Description = Error reading counter info for the SequeLink Performance DLL. Error - 12/31/2011 12:10:00 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = Error - 12/31/2011 12:13:11 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = Error - 12/31/2011 12:24:27 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = Error - 12/31/2011 12:30:51 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = Error - 12/31/2011 12:46:03 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = Error - 12/31/2011 12:46:34 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = System Restore | ID = 8210 Description = Error - 12/31/2011 12:50:15 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = WinMgmt | ID = 10 Description = [ System Events ] Error - 12/31/2011 3:45:01 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = Service Control Manager | ID = 7000 Description = The SRTSPL service failed to start due to the following error: %%31 Error - 12/31/2011 3:45:01 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = SRTSP | ID = 524292 Description = Error loading virus definitions. Error - 12/31/2011 3:45:01 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = SRTSP | ID = 524293 Description = Error loading Symantec real time Anti-Virus driver. Error - 12/31/2011 3:45:01 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = Service Control Manager | ID = 7000 Description = The SRTSP service failed to start due to the following error: %%31 Error - 12/31/2011 3:45:01 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = SRTSPL | ID = 458763 Description = Unable to allocate open file data. Error - 12/31/2011 3:45:01 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = Service Control Manager | ID = 7000 Description = The SRTSPL service failed to start due to the following error: %%31 Error - 12/31/2011 3:48:03 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = SRTSP | ID = 524292 Description = Error loading virus definitions. Error - 12/31/2011 3:48:03 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = SRTSP | ID = 524293 Description = Error loading Symantec real time Anti-Virus driver. Error - 12/31/2011 3:48:03 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = Service Control Manager | ID = 7000 Description = The SRTSP service failed to start due to the following error: %%31 Error - 12/31/2011 3:48:03 AM | Computer Name = MININT-6CU4PPG.2d.hq | Source = SRTSPL | ID = 458763 Description = Unable to allocate open file data. < End of report >