. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 5/28/2010 1:23:10 AM System Uptime: 1/7/2012 6:34:59 PM (0 hours ago) . Motherboard: Sony Corporation | | VAIO Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz | N/A | 2000/167mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 142 GiB total, 46.412 GiB free. D: is Removable E: is Removable N: is FIXED (NTFS) - 82 GiB total, 66.74 GiB free. . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318} Description: CD-ROM Drive Device ID: IDE\CDROMMATSHITA_DVD-RAM_UJ870QJ________________1.01____\5&2F27B03E&0&1.0.0 Manufacturer: (Standard CD-ROM drives) Name: MATSHITA DVD-RAM UJ870QJ ATA Device PNP Device ID: IDE\CDROMMATSHITA_DVD-RAM_UJ870QJ________________1.01____\5&2F27B03E&0&1.0.0 Service: cdrom . Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318} Description: CD-ROM Drive Device ID: SCSI\CDROM&VEN_GXW&PROD_2J4LIZODYV8P&REV_1.03\5&36E5972&0&000000 Manufacturer: (Standard CD-ROM drives) Name: GXW 2J4LIZODYV8P SCSI CdRom Device PNP Device ID: SCSI\CDROM&VEN_GXW&PROD_2J4LIZODYV8P&REV_1.03\5&36E5972&0&000000 Service: cdrom . ==== System Restore Points =================== . RP398: 1/7/2012 1:59:39 PM - Windows Update RP399: 1/7/2012 2:37:52 PM - Windows Update . ==== Installed Programs ====================== . . Update for Microsoft Office 2007 (KB2508958) 32 Bit HP CIO Components Installer Ace DivX Player v2.1 Ace Media Player v2.8.221 Adobe Acrobat 5.0 Adobe Acrobat 9 Pro Extended - English, Français, Deutsch Adobe Common File Installer Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader 9.4.2 Age of Empires 2 Age of Empires II - The Conquerors - 1.0e Patch FINAL Apple Application Support Apple Mobile Device Support Apple Software Update ArcSoft Magic-i Visual Effects ArcSoft WebCam Companion 2 BitTorrent Bonjour BufferChm Canon CanoScan Toolbox 4.5 CCleaner Click to Disc Click to Disc Editor Compatibility Pack for the 2007 Office system Copy Corel Paint Shop Pro Photo X2 CustomerResearchQFolder D3DX10 Destination Component DeviceDiscovery DeviceManagementQFolder DiskAid 4.0 DJ_AIO_03_F4200_ProductContext DJ_AIO_03_F4200_Software DJ_AIO_03_F4200_Software_Min eSupportQFolder F4200 F4200_Help GameRanger Google Talk (remove only) Google Talk Plugin Google Update Helper GPBaseService HDAUDIO SoftV92 Data Fax Modem with SmartCP Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) HP Customer Participation Program 10.0 HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3 HP Imaging Device Functions 10.0 HP Photosmart Essential 2.5 HP Smart Web Printing HP Solution Center 10.0 HP Update HPProductAssistant HPSSupply Instant Mode Intel(R) Graphics Media Accelerator Driver iTunes Java Auto Updater Java(TM) 6 Update 24 Java(TM) SE Runtime Environment 6 LiveUpdate 3.3 (Symantec Corporation) MarketResearch MATLAB R2010a Messenger Plus! Live Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Suite Activation Assistant Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Works Mozilla Firefox (3.6.22) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK ooVoo OpenMG Secure Module 5.0.00 PSSWCORE QuickTime R for Windows 2.11.1 RealPlayer Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista Realtek High Definition Audio Driver Roxio Central Audio Roxio Central Copy Roxio Central Core Roxio Central Data Roxio Central Tools Roxio Easy Media Creator 10 LJ Roxio Easy Media Creator Home Safari Scan Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB2553089) Security Update for 2007 Microsoft Office System (KB2553090) Security Update for 2007 Microsoft Office System (KB2584063) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Segoe UI Setting Utility Series Shop for HP Supplies Skype™ 5.5 SmartWebPrintingOC SolutionCenter Sony Video Shared Library SpeedFan (remove only) Spybot - Search & Destroy Status Symantec Endpoint Protection Synaptics Pointing Device Driver TeamViewer 6 The KMPlayer (remove only) Time Adjuster STANDARD 3.1 Toolbox TrayApp tuitalker 0.6.1 UnloadSupport Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition Update for Microsoft Office 2007 System (KB2539530) Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Outlook 2007 Junk Email Filter (KB2596560) VAIO Content Folder Setting VAIO Content Metadata Intelligent Analyzing Manager VAIO Content Metadata Manager Setting VAIO Content Metadata XML Interface Library VAIO Control Center VAIO DVD Menu Data Basic VAIO Edit Components 6.4 VAIO Entertainment Platform VAIO Event Service VAIO Help and Support VAIO Launcher VAIO Media plus VAIO Movie Story VAIO Movie Story Template Data VAIO MusicBox VAIO MusicBox Sample Music VAIO OOBE and Welcome Center VAIO Original Function Setting VAIO Power Management VAIO Update 3 VAIO Wallpaper Contents VC80CRTRedist - 8.0.50727.6195 VideoToolkit01 Voobly WebReg WIDCOMM Bluetooth Software 6.1.0.2200 Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Messenger Windows Live Photo Common Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack WinDVD for VAIO WinRAR archiver Yahoo! Messenger . ==== Event Viewer Messages From Past Week ======== . 1/7/2012 6:37:42 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom netbt Smb 1/7/2012 6:37:42 PM, Error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting. 1/7/2012 6:37:00 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service. 1/7/2012 6:37:00 PM, Error: Service Control Manager [7003] - The SBSD Security Center Service service depends the following service: wscsvc. This service might not be installed. 1/7/2012 6:37:00 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed. 1/7/2012 6:37:00 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed. 1/7/2012 6:37:00 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the netbt service which failed to start because of the following error: A device attached to the system is not functioning. 1/7/2012 6:37:00 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 1/7/2012 6:35:56 PM, Error: EventLog [6008] - The previous system shutdown at 6:33:39 PM on 1/7/2012 was unexpected. 1/7/2012 3:31:38 PM, Error: EventLog [6008] - The previous system shutdown at 3:28:09 PM on 1/7/2012 was unexpected. 1/7/2012 3:14:52 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect. 1/7/2012 3:14:52 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/7/2012 3:14:52 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 1/7/2012 12:39:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wcncsvc service. 1/7/2012 12:39:04 PM, Error: Service Control Manager [7000] - The Windows Connect Now - Config Registrar service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/7/2012 12:39:04 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service wcncsvc with arguments "" in order to run the server: {375FF000-DD27-11D9-8F9C-0002B3988E81} 1/7/2012 12:36:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the W32Time service. 1/7/2012 12:35:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service. 1/7/2012 12:34:31 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanWorkstation service. 1/7/2012 1:48:51 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 1/7/2012 1:39:29 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the netprofm service. 1/7/2012 1:39:00 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the fdPHost service. 1/7/2012 1:25:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service. 1/7/2012 1:25:44 PM, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/5/2012 6:39:23 PM, Error: EventLog [6008] - The previous system shutdown at 6:33:58 PM on 1/5/2012 was unexpected. 1/3/2012 12:52:20 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VzCdbSvc service. 1/3/2012 12:52:17 PM, Error: BTHUSB [17] - The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded. 1/3/2012 12:35:39 AM, Error: EventLog [6008] - The previous system shutdown at 12:31:55 AM on 1/3/2012 was unexpected. 1/3/2012 12:35:00 AM, Error: volsnap [25] - The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied. 1/3/2012 1:42:35 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrkWks service. 1/2/2012 12:44:27 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.111 for the Network Card with network address 001F3BABD0C7 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). . ==== End Of File ===========================