OTL Extras logfile created on: 3/2/2012 12:55:17 AM - Run 1 OTL by OldTimer - Version 3.2.34.0 Folder = C:\Users\Vicky\Downloads Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.75 Gb Total Physical Memory | 1.95 Gb Available Physical Memory | 70.86% Memory free 5.73 Gb Paging File | 5.02 Gb Available in Paging File | 87.67% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files Drive C: | 139.20 Gb Total Space | 94.13 Gb Free Space | 67.62% Space Free | Partition Type: NTFS Drive D: | 9.85 Gb Total Space | 1.74 Gb Free Space | 17.65% Space Free | Partition Type: NTFS Computer Name: HOME-PC | User Name: Vicky | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation) .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 "UacDisableNotify" = 0 "InternetSettingsDisableNotify" = 0 "AutoUpdateDisableNotify" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 "VistaSp1" = Reg Error: Unknown registry data type -- File not found "VistaSp2" = Reg Error: Unknown registry data type -- File not found [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\S-1-5-21-740725668-641172711-2101482254-1000] "EnableNotificationsRef" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{11ED8794-7088-4E04-9781-4E925DDFC5AE}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe | "{25138198-0293-4B59-BFBF-D74BD940EFF7}" = dir=in | app=c:\program files\cyberlink\powerdirector\pdr.exe | "{3FCCD0CC-3DAC-4D8E-9AA3-C1E8830E991E}" = dir=in | app=c:\program files\hp\quickplay\qp.exe | "{5136E6BD-699B-43CD-81D5-1E252694520B}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe | "{B0668606-CC66-4766-BFFC-82BF818226D4}" = dir=in | app=c:\program files\hp\quickplay\qpservice.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0054A0F6-00C9-4498-B821-B5C9578F433E}" = HP Help and Support "{06E74B9B-631F-4378-BF3A-40D868450C05}" = HPPhotoSmartPhotobookHolidayPack1 "{082702D5-5DD8-4600-BCE5-48B15174687F}" = HP Doc Viewer "{12A76360-388E-4B27-ABEB-D5FC5378DD2A}" = HPPhotoSmartPhotobookWebPack1 "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works "{172AEB5E-CBB2-4CDD-A4CF-388600825839}" = HPPhotoSmartPhotobookPlayfulPack1 "{1BDC9633-895B-4842-BCB6-8FA1EC2A3C5A}" = Adobe Shockwave Player "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite "{228C6B46-64E2-404E-898A-EF0830603EF4}" = HPNetworkAssistant "{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library "{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update "{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java(TM) 6 Update 5 "{340F521E-3576-4E1A-B75C-EB0ACF751379}" = HP Wireless Assistant "{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE "{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.40 D3 "{3877C901-7B90-4727-A639-B6ED2DD59D43}" = ESU for Microsoft Vista "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{3D3E663D-4E7E-4577-A560-7ECDDD45548A}" = PVSonyDll "{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting "{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go "{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module "{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP DVD Play 3.7 "{4CACFCD9-F71B-413A-8DF5-1A6419D5CDC6}" = Cards_Calendar_OrderGift_DoMorePlugout "{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites "{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module "{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module "{89E052B2-5CA5-4B7A-AF0C-28CA2836B030}" = HPPhotoSmartPhotobookModernPack1 "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007 "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English) "{A07840FC-CE63-4CB8-8030-EF4B9805925A}" = HPPhotoSmartDiscLabel_PaperLabel "{AC76BA86-7AD7-1033-7B44-A81200000003}" = Adobe Reader 8.1.2 "{AC95121F-1576-45B8-82F7-3911D27882E6}" = HPPhotoSmartPhotobookScrapbookPack1 "{ADFB9653-F44C-460C-BF58-189CC552DFFE}" = hpphotosmartdisclabelplugin "{B4E91E95-A5BA-4E50-A465-DB7EFEB176E8}" = HPPhotoSmartDiscLabel_PrintOnDisc "{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}" = HP User Guides 0118 "{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5 "{C27C82E4-9C53-4D76-9ED3-A01A3D5EE679}" = HP Customer Experience Enhancements "{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program "{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}" = HP Active Support Library "{DC24971E-1946-445D-8A82-CE685433FA7D}" = Realtek USB 2.0 Card Reader "{DD3C88A0-C53C-41D0-A21B-6D021981D23E}" = HPPhotoSmartDiscLabelContent1 "{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01 "{f32502b5-5b64-4882-bf61-77f23edcac4f}" = HP Total Care Advisor "{F636EE9A-F9EC-4606-BCFA-77DD0E210788}" = HPPhotoSmartDiscLabel_Tattoo "{FA3B34BE-4246-4062-90A3-34CBBEA12B72}" = HPTCSSetup "{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 "Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites "Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "avast" = avast! Free Antivirus "CCleaner" = CCleaner "CNXT_AUDIO_HDA" = Conexant HD Audio "CNXT_MODEM_HDAUDIO_HERMOSA_HSF" = HDAUDIO Soft Data Fax Modem with SmartCP "HOMESTUDENTR" = Microsoft Office Home and Student 2007 "HP Photosmart Essential" = HP Photosmart Essential 2.5 "InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.60.1.1000 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Mozilla Firefox 10.0.2 (x86 en-US)" = Mozilla Firefox 10.0.2 (x86 en-US) "NVIDIA Drivers" = NVIDIA Drivers "Picasa 3" = Picasa 3 "SlingMedia.QPSlingPlayer_is1" = QuickPlay SlingPlayer 0.4.6 "Software Informer_is1" = Software Inf "SynTPDeinstKey" = Synaptics Pointing Device Driver "ViewpointMediaPlayer" = Viewpoint Media Player "WildTangent hp Master Uninstall" = My HP Games "Yahoo! Companion" = Yahoo! Toolbar [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "Google Chrome" = Google Chrome [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 2/29/2012 12:10:24 PM | Computer Name = home-PC | Source = Windows Search Service | ID = 9002 Description = Error - 2/29/2012 12:10:24 PM | Computer Name = home-PC | Source = Windows Search Service | ID = 3029 Description = Error - 2/29/2012 12:10:24 PM | Computer Name = home-PC | Source = Windows Search Service | ID = 3029 Description = Error - 2/29/2012 12:10:24 PM | Computer Name = home-PC | Source = Windows Search Service | ID = 3028 Description = Error - 2/29/2012 12:10:25 PM | Computer Name = home-PC | Source = Windows Search Service | ID = 3058 Description = Error - 2/29/2012 12:10:48 PM | Computer Name = home-PC | Source = WinMgmt | ID = 10 Description = Error - 2/29/2012 2:13:05 PM | Computer Name = home-PC | Source = WinMgmt | ID = 10 Description = Error - 2/29/2012 2:13:27 PM | Computer Name = home-PC | Source = EventSystem | ID = 4609 Description = Error - 2/29/2012 2:38:28 PM | Computer Name = home-PC | Source = WinMgmt | ID = 10 Description = Error - 3/2/2012 12:46:39 AM | Computer Name = home-PC | Source = WinMgmt | ID = 10 Description = [ System Events ] Error - 2/19/2012 7:49:07 AM | Computer Name = home-PC | Source = HTTP | ID = 15016 Description = Error - 2/19/2012 7:50:11 AM | Computer Name = home-PC | Source = Service Control Manager | ID = 7000 Description = Error - 2/19/2012 7:50:11 AM | Computer Name = home-PC | Source = Service Control Manager | ID = 7026 Description = Error - 2/19/2012 9:21:37 AM | Computer Name = home-PC | Source = EventLog | ID = 6008 Description = The previous system shutdown at 7:06:38 AM on 2/19/2012 was unexpected. Error - 2/19/2012 9:21:42 AM | Computer Name = home-PC | Source = HTTP | ID = 15016 Description = Error - 2/19/2012 9:22:29 AM | Computer Name = home-PC | Source = Service Control Manager | ID = 7000 Description = Error - 2/19/2012 9:22:29 AM | Computer Name = home-PC | Source = Service Control Manager | ID = 7026 Description = Error - 2/19/2012 10:27:58 AM | Computer Name = home-PC | Source = DCOM | ID = 10010 Description = Error - 2/19/2012 10:49:10 AM | Computer Name = home-PC | Source = Service Control Manager | ID = 7000 Description = Error - 2/19/2012 10:49:10 AM | Computer Name = home-PC | Source = Service Control Manager | ID = 7026 Description = < End of report >