OTL Extras logfile created on: 4/18/2012 1:30:04 PM - Run 1 OTL by OldTimer - Version 3.2.40.0 Folder = C:\Documents and Settings\Larry\Desktop Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 1014.98 Mb Total Physical Memory | 307.64 Mb Available Physical Memory | 30.31% Memory free 2.85 Gb Paging File | 1.88 Gb Available in Paging File | 66.03% Paging File free Paging file location(s): C:\pagefile.sys 2000 2000 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 70.94 Gb Total Space | 41.44 Gb Free Space | 58.42% Space Free | Partition Type: NTFS Drive E: | 7.22 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF Computer Name: DGJ2NV51 | User Name: Larry | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List] "139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002 "427:UDP" = 427:UDP:*:Enabled:SLP_Port(427) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007 "2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008 "139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002 "427:UDP" = 427:UDP:*:Enabled:SLP_Port(427) [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "E:\setup\HPZnui01.exe" = E:\setup\HPZnui01.exe:*:Enabled:hpznui01.exe "C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe "C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe "C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe "C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe:*:Enabled:hpofxs08.exe "C:\Program Files\HP\Digital Imaging\bin\hpqcopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqcopy.exe:*:Enabled:hpqcopy.exe "C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard) "C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard) "C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "C:\PROGRA~1\Yahoo!\MESSEN~1\YPAGER.EXE" = C:\PROGRA~1\Yahoo!\MESSEN~1\YPAGER.EXE:*:Enabled:Yahoo! Messenger "C:\PROGRA~1\Yahoo!\MESSEN~1\yserver.exe" = C:\PROGRA~1\Yahoo!\MESSEN~1\yserver.exe:*:Enabled:Yahoo! FT Server "C:\Program Files\Kazaa\kazaa.exe" = C:\Program Files\Kazaa\kazaa.exe:*:Enabled:Kazaa "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" = C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe:*:Disabled:McAfee Data Backup "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" = C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger -- (Yahoo! Inc.) "E:\setup\HPZnui01.exe" = E:\setup\HPZnui01.exe:*:Enabled:hpznui01.exe "C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe "C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe "C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe "C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe:*:Enabled:hpofxs08.exe "C:\Program Files\HP\Digital Imaging\bin\hpqcopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqcopy.exe:*:Enabled:hpqcopy.exe "C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent "C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard) "C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe -- (Hewlett-Packard Development Co. L.P.) "C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.) "C:\Program Files\HP\HP Software Update\HPWUCli.exe" = C:\Program Files\HP\HP Software Update\HPWUCli.exe:*:Enabled:HP Software Update Client -- (Hewlett-Packard) "C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.) "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host "C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 "{0289B35E-DC07-4c7a-9710-BBD686EA4B7D}" = Status "{06E6E30D-B498-442F-A943-07DE41D7F785}" = Microsoft Search Enhancement Pack "{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = MSN Toolbar "{09633A5E-3089-41A8-9FF1-382171423C5D}" = PSSWCORE "{097346E0-6A51-11D1-AD16-00A0C95E0503}(SBC)" = Visual IP InSight(SBC) "{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager "{10A44844-4465-456E-8C97-80BDD4F68845}" = Windows Live ID Sign-in Assistant "{114AA4D3-A577-400E-A1B2-3CF75CF8D2E2}" = C5500_Help "{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA "{15B8AFD9-92E9-4E86-96D9-83FAC510B82E}" = HPPhotoSmartPhotobookWebPack1 "{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}" = Intel(R) PROSet for Wired Connections "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer "{1BD07DF4-FB06-41BA-B896-B2DA59000C96}" = Windows Live Toolbar "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool "{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD "{22988B2A-374A-4A7B-B795-A1AFF2046BE9}" = PhotoGallery "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT "{22F761D1-8063-4170-ADF7-2D2F47834CA9}" = VideoToolkit01 "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer "{2614F54E-A828-49FA-93BA-45A3F756BFAA}" = 32 Bit HP CIO Components Installer "{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Dell Media Experience "{2656D0AB-9EA4-4C58-A117-635F3CED8B93}" = Microsoft UI Engine "{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java(TM) 6 Update 24 "{26A24AE4-039D-4CA4-87B4-2F83217003FF}" = Java(TM) 7 Update 3 "{26BEE28E-C285-4532-82D3-7CE3C5F805D4}" = HPPhotoSmartDiscLabel_PrintOnDisc "{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1 "{29B50D30-EAFC-4cea-9F76-3A0E3729E9B0}" = SkinsHP1 "{2AFEAA03-2DFE-4519-A629-EDAB6541ABE9}" = HPSSupply "{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page "{3700194C-C5DD-439A-BE06-A66960CA4C70}" = MSVCSetup "{3CF78481-FB7B-4B51-99A2-D5E0CD0B3AAF}" = HPSystemDiagnostics "{403EF592-953B-4794-BCEF-ECAB835C2095}" = "{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials "{47FA2C44-D148-4DBC-AF60-B91934AA4842}" = Adobe AIR "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4A3D0CF8-60FF-4CEF-91A4-A1F001424602}" = DocProc "{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter "{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement "{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}" = UnloadSupport "{5421155F-B033-49DB-9B33-8F80F233D4D5}" = GdiplusUpgrade "{54AA707B-68DA-49A4-9916-68DD670241BD}" = AT&T Yahoo! Music Jukebox "{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool "{5B8B9664-21C8-4A1C-AEE4-EF7B1EEB6BD3}" = PS_AIO_04_C5500_Software "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM "{61BEA823-ECAF-49F1-8378-A59B3B8AD247}" = Microsoft Default Manager "{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2 "{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail "{66468F4D-BC4E-470C-9093-B3B6A1BB378C}" = MSN Toolbar Platform "{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.1 "{6CC1EE94-B426-478B-AE83-F83EBB4EF66A}" = HPPhotoSmartDiscLabel_PaperLabel "{6D8D64BE-F500-55B6-705D-DFD08AFE0624}" = Acrobat.com "{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder "{70E1E357-E57C-4284-B04E-58196DC27BC1}" = PanoStandAlone "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{745A92AF-53B4-41A7-91C3-9B026B1D5897}" = InstantShare "{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}" = overland "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime "{7ED180E1-ADE9-4C69-8845-BDF518D763B8}" = hpphotosmartdisclabelplugin "{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport "{81A34902-9D0B-4920-A25C-4CDC5D14B328}" = Jasc Paint Shop Pro 8 Dell Edition "{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 "{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar "{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder "{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8A558B0C-541D-47e0-A177-8635CE723B07}" = HP Photosmart C5500 All-In-One Driver Software 11.0 Rel .4 "{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Extreme Graphics 2 Driver "{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86) "{8E37A0C8-C0E7-4E7A-8739-ACF20D02E70C}" = PS_AIO_04_C5500_Software_Min "{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update "{8EF1122E-E90C-4EE9-AB0C-7FDE2BA42C26}" = Musicmatch® Jukebox "{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{91120409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Standard "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow! "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9A9310B0-FAD0-440E-97B1-5EE14568EF78}" = PS_AIO_04_C5500_ProductContext "{9B03C535-3AEA-4ef2-B326-0A01A2207034}" = CreativeProjects "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9C2D4047-0E40-499a-AC7A-C4B9BB12FE03}" = TrayApp "{9F4EE72A-C5C9-42ad-ABEF-427690843577}" = MarketResearch "{A06275F4-324B-4E85-95E6-87B2CD729401}" = Windows Defender "{a0fe116e-9a8a-466f-aee0-625cb7c207e3}" = Microsoft Visual C++ 2005 Redistributable - KB2467175 "{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" = Windows Defender Signatures "{A654A805-41D9-40C7-AA46-4AF04F044D61}" = Adobe® Photoshop® Album Starter Edition 3.2 "{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AA2E8A46-B45E-4aea-8A23-88AB57D04523}" = WebReg "{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.2) "{AE3CF174-872C-46C6-B9F6-C0593F3BC7B8}" = Microsoft Office Live Add-in 1.4 "{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}" = HP Update "{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger "{BB8B979E-E336-47E7-96BC-1031C1B94561}" = "{BC339BFD-F550-471a-8D26-4D08126C62F7}" = SkinsHP2 "{BCC09E9C-3340-473D-A4FE-8580992CA77A}" = HPPhotoSmartDiscLabelContent1 "{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86) "{BF08AB1C-3357-4f20-A200-8EBB8EF27C59}" = BufferChm "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant "{C77A7F57-0BA5-4A17-B1C4-28E1D5F5A6EC}" = C5500 "{C89B5E3A-690F-4CEE-909A-BF869E198B0A}" = Scan "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CBE3E0AF-73BB-4c21-8B96-B09E003EDE7F}" = QuickProjects "{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}" = Jasc Paint Shop Photo Album "{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB350003" = "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB960043" = "{D16B4BE6-8B10-422f-8034-96D1CA9483B5}" = GPBaseService "{D74CFE48-087F-46E1-80E6-E2950E1A8DCE}" = HP Photosmart Essential 2.5 "{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software) "{E535C94A-B87F-4182-BEA8-1E9322078D3E}" = Cards_Calendar_OrderGift_DoMorePlugout "{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call "{E96B0085-6659-486b-A221-5042A042728D}" = Toolbox "{EF1ADA5A-0B1A-4662-8C55-7475A61D8B65}" = DeviceDiscovery "{EF9E56EE-0243-4BAD-88F4-5E7508AA7D96}" = Destination Component "{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard "{FC279721-37A6-4777-AFD8-7A56681EBA14}" = Expert PDF 7 Reader "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "Adobe Shockwave Player" = Adobe Shockwave Player 11.6 "Adobe® Photoshop® Album Starter Edition 3.2" = Adobe® Photoshop® Album Starter Edition 3.2 "avast" = avast! Free Antivirus "BroadJump Client Foundation" = BroadJump Client Foundation "cayahooantispy" = CA Yahoo! Anti-Spy (remove only) "CCleaner" = CCleaner "com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com "Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver "FileHippo.com" = FileHippo.com Update Checker "getPlus(R)_ocx" = getPlus(R)_ocx "Google Chrome" = Google Chrome "HP Imaging Device Functions" = HP Imaging Device Functions 11.0 "HP Photo & Imaging" = HP Image Zone 3.5 "HP Photosmart Essential" = HP Photosmart Essential 3.0 "HP Smart Web Printing" = HP Smart Web Printing 4.60 "HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0 "HPExtendedCapabilities" = HP Customer Participation Program 11.0 "HPOCR" = OCR Software by I.R.I.S. 11.0 "IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs "ie8" = Windows Internet Explorer 8 "Intel(R) 536EP Modem" = Intel(R) 536EP Modem "InterActual Player" = InterActual Player "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400 "MicroSim Inhospital" = MicroSim Inhospital "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Mozilla Firefox 9.0 (x86 en-US)" = Mozilla Firefox 9.0 (x86 en-US) "MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP "MSN Music Assistant" = MSN Music Assistant "MSNINST" = MSN "NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs "PROSet" = Intel(R) PRO Network Adapters and Drivers "RealPlayer 15.0" = RealPlayer "Shop for HP Supplies" = Shop for HP Supplies "The Weather Channel Desktop 6" = The Weather Channel Desktop 6 "ViewpointMediaPlayer" = Viewpoint Media Player "Windows Media Format Runtime" = Windows Media Format 11 runtime "Windows Media Player" = Windows Media Player 11 "Windows XP Service Pack" = Windows XP Service Pack 3 "WinLiveSuite_Wave3" = Windows Live Essentials "WMFDist11" = Windows Media Format 11 runtime "wmp11" = Windows Media Player 11 "Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0 "Yahoo! Applications" = AT&T Yahoo! Applications "Yahoo! Search Defender" = Yahoo! Search Protection "Yahoo! Software Update" = Yahoo! Software Update [color=#E56717]========== HKEY_CURRENT_USER Uninstall List ==========[/color] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.9.8 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 4/16/2012 7:49:25 AM | Computer Name = DGJ2NV51 | Source = crypt32 | ID = 131080 Description = Failed auto update retrieval of third-party root list sequence number from: with error: This network connection does not exist. Error - 4/16/2012 8:43:26 AM | Computer Name = DGJ2NV51 | Source = Application Error | ID = 1000 Description = Faulting application avastui.exe, version 6.0.1367.0, faulting module msvcr90.dll, version 9.0.30729.6161, fault address 0x0003753d. Error - 4/16/2012 8:54:56 AM | Computer Name = DGJ2NV51 | Source = crypt32 | ID = 131080 Description = Failed auto update retrieval of third-party root list sequence number from: with error: This operation returned because the timeout period expired. Error - 4/16/2012 10:37:23 AM | Computer Name = DGJ2NV51 | Source = Application Error | ID = 1000 Description = Faulting application ycommon.exe, version 2006.3.2.1, faulting module ycommon.exe, version 2006.3.2.1, fault address 0x00004ffc. Error - 4/16/2012 12:59:15 PM | Computer Name = DGJ2NV51 | Source = MsiInstaller | ID = 11721 Description = Product: HP Photosmart Essential 2.5 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: KillMon.27372AF7_42C8_4792_AC6F_A9ACB331F2E7, location: C:\Program Files\HP\Digital Imaging\bin\, command: C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe "-off" Error - 4/16/2012 1:01:43 PM | Computer Name = DGJ2NV51 | Source = Application Hang | ID = 1002 Description = Hanging application YahooMessenger.exe, version 11.5.0.192, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 4/16/2012 5:29:34 PM | Computer Name = DGJ2NV51 | Source = MsiInstaller | ID = 11721 Description = Product: HP Photosmart Essential 2.5 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: KillMon.27372AF7_42C8_4792_AC6F_A9ACB331F2E7, location: C:\Program Files\HP\Digital Imaging\bin\, command: C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe "-off" Error - 4/16/2012 5:29:37 PM | Computer Name = DGJ2NV51 | Source = MsiInstaller | ID = 11721 Description = Product: HP Photosmart Essential 2.5 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: KillMon.27372AF7_42C8_4792_AC6F_A9ACB331F2E7, location: C:\Program Files\HP\Digital Imaging\bin\, command: C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe "-off" Error - 4/16/2012 5:29:39 PM | Computer Name = DGJ2NV51 | Source = MsiInstaller | ID = 11721 Description = Product: HP Photosmart Essential 2.5 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: KillMon.27372AF7_42C8_4792_AC6F_A9ACB331F2E7, location: C:\Program Files\HP\Digital Imaging\bin\, command: C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe "-off" Error - 4/17/2012 6:28:16 AM | Computer Name = DGJ2NV51 | Source = MsiInstaller | ID = 11721 Description = Product: HP Photosmart Essential 2.5 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: KillMon.27372AF7_42C8_4792_AC6F_A9ACB331F2E7, location: C:\Program Files\HP\Digital Imaging\bin\, command: C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe "-off" [ System Events ] Error - 4/17/2012 4:24:57 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7000 Description = The McAfee SiteAdvisor Service service failed to start due to the following error: %%1053 Error - 4/17/2012 4:24:57 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7000 Description = The SeaPort service failed to start due to the following error: %%2 Error - 4/17/2012 4:25:40 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7009 Description = Timeout (30000 milliseconds) waiting for the Yahoo! Updater service to connect. Error - 4/17/2012 4:25:40 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7000 Description = The Yahoo! Updater service failed to start due to the following error: %%1053 Error - 4/17/2012 4:27:53 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7022 Description = The HP CUE DeviceDiscovery Service service hung on starting. Error - 4/17/2012 4:29:15 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7011 Description = Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service. Error - 4/17/2012 4:30:28 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7009 Description = Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect. Error - 4/17/2012 4:30:29 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7000 Description = The Application Layer Gateway Service service failed to start due to the following error: %%1053 Error - 4/18/2012 10:10:57 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7000 Description = The SeaPort service failed to start due to the following error: %%2 Error - 4/18/2012 10:13:57 AM | Computer Name = DGJ2NV51 | Source = Service Control Manager | ID = 7022 Description = The HP CUE DeviceDiscovery Service service hung on starting. < End of report >