OTL Extras logfile created on: 5/2/2012 2:30:50 PM - Run 1
OTL by OldTimer - Version 3.2.42.2     Folder = I:\SpywareRemoval\OTL
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1.99 Gb Total Physical Memory | 1.53 Gb Available Physical Memory | 76.97% Memory free
3.84 Gb Paging File | 3.45 Gb Available in Paging File | 89.96% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 462.40 Gb Total Space | 441.14 Gb Free Space | 95.40% Space Free | Partition Type: NTFS
Drive I: | 3.72 Gb Total Space | 2.11 Gb Free Space | 56.65% Space Free | Partition Type: FAT32
 
Computer Name: ALLISON | User Name: Reginald | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
[color=#E56717]========== Extra Registry (SafeList) ==========[/color]
 
 
[color=#E56717]========== File Associations ==========[/color]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l
 
[color=#E56717]========== Shell Spawning ==========[/color]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
 
[color=#E56717]========== Security Center Settings ==========[/color]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiSpywareOverride" = 0
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
 
[color=#E56717]========== System Restore Settings ==========[/color]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
 
[color=#E56717]========== Firewall Settings ==========[/color]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
 
[color=#E56717]========== Authorized Applications List ==========[/color]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe" = C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX -- (CyberLink Corp.)
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" = C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program -- (CyberLink Corp.)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe" = C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX -- (CyberLink Corp.)
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" = C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program -- (CyberLink Corp.)
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE" = C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote -- (Microsoft Corporation)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" = C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger -- (Yahoo! Inc.)
"C:\Program Files\HP\HP Photosmart 6510 series\Bin\DeviceSetup.exe" = C:\Program Files\HP\HP Photosmart 6510 series\Bin\DeviceSetup.exe:LocalSubNet:Enabled:HP Device Setup (HP Photosmart 6510 series) -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Photosmart 6510 series\Bin\HPNetworkCommunicator.exe" = C:\Program Files\HP\HP Photosmart 6510 series\Bin\HPNetworkCommunicator.exe:LocalSubNet:Enabled:HP Network Communicator (HP Photosmart 6510 series) -- (Hewlett-Packard Co.)
"C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.)
"C:\Program Files\AVG\AVG2012\avgmfapx.exe" = C:\Program Files\AVG\AVG2012\avgmfapx.exe:*:Enabled:AVG Installer -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2012\avgnsx.exe" = C:\Program Files\AVG\AVG2012\avgnsx.exe:*:Enabled:Online Shield -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2012\avgdiagex.exe" = C:\Program Files\AVG\AVG2012\avgdiagex.exe:*:Enabled:AVG Diagnostics 2012 -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2012\avgemcx.exe" = C:\Program Files\AVG\AVG2012\avgemcx.exe:*:Enabled:Personal E-mail Scanner -- (AVG Technologies CZ, s.r.o.)
 
 
[color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{069C1AD7-AC72-40E0-A156-7442EA6A48D7}" = AVG 2012
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}" = Microsoft Plus! Photo Story 2 LE
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP160" = Canon MP160
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83217004FF}" = Java(TM) 7 Update 4
"{2794875B-6CCF-48B8-84A5-5B10DB98BEE6}" = HP ePrint Mobile
"{28E82311-8616-11E1-BEB0-B8AC6F97B88E}" = Google Earth
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4D3C9F4B-4B7D-4E5D-99B9-0123AB0D51ED}" = Dell DataSafe Online
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}" = Microsoft Plus! Digital Media Edition Installer
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime
"{8272813D-F806-4AD1-95E0-9F4340F4B329}" = HP Photosmart 6510 series Product Improvement Study
"{85DF2EED-08BC-46FB-90DA-28B0D0A8E8A8}" = HP Update
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders  (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A2F95F8C-CDA9-4B08-BAD1-CA9656E4EC14}" = HP Photosmart 6510 series Help
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.3)
"{AF06FEB8-B5BB-44EA-B554-B825A65025EC}" = HP Photosmart 6510 series Basic Device Software
"{B0DF58A2-40DF-4465-AA56-38623EC9938C}" = Documentation & Support Launcher
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B6884A07-0305-47AE-9969-8F26FADC17DE}" = Games, Music, & Photos Launcher
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{E06D6DDE-090C-476B-BA2E-D8630E54B9B4}" = AVG 2012
"{E42BD75A-FC23-4E3F-9F91-2658334C644F}" = Internet Service Offers Launcher
"{E93E5EF6-D361-481E-849D-F16EF5C78EBC}" = Musicmatch for Windows Media Player
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"AVG" = AVG 2012
"BroadJump Client Foundation" = BroadJump Client Foundation
"Google Chrome" = Google Chrome
"Google Desktop" = Google Desktop
"Google Updater" = Google Updater
"GoToAssist" = GoToAssist 8.0.0.514
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Photo Creations" = HP Photo Creations
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"Microsoft .NET Framework 1.1  (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"PROSet" = Intel(R) PRO Network Connections Drivers
"SBC.MCCInstall" = AT&T Self Support Tool
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows Media Player" = Windows Media Player 10
"Windows XP Service Pack" = Windows XP Service Pack 3
"Yahoo! Extras" = Yahoo! Browser Services
"Yahoo! Mail" = AT&T Yahoo! Internet Mail
"Yahoo! Messenger" = Yahoo! Messenger
"YInstHelper" = Yahoo! Install Manager
 
[color=#E56717]========== Last 10 Event Log Errors ==========[/color]
 
[ Application Events ]
Error - 4/30/2012 11:13:50 AM | Computer Name = ALLISON | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting
 module GoogleToolbar_32.dll, version 7.3.2710.138, fault address 0x00001887.
 
Error - 4/30/2012 11:14:09 AM | Computer Name = ALLISON | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting
 module GoogleToolbar_32.dll, version 7.3.2710.138, fault address 0x00001887.
 
Error - 4/30/2012 12:55:20 PM | Computer Name = ALLISON | Source = Enterprise Library Logging | ID = 100
Description = Timestamp: 4/30/2012 4:55:20 PM  Message: HandlingInstanceID: 8db8e1a0-1769-4102-b55f-54991d905230
An
 exception of type 'System.ApplicationException' occurred and was caught.  ---------------------------------------------------------------------------
04/30/2012
 11:55:20  Type : System.ApplicationException, mscorlib, Version=2.0.0.0, Culture=neutral,
 PublicKeyToken=b77a5c561934e089  Message : InstallDataXML has not been initialized.
 Call SetupReadData first.  Source : hpbcsiInstallConfig  Help link :   Data : System.Collections.ListDictionaryInternal
TargetSite
 : System.Collections.Generic.List`1[System.String] GetAllPrinterPortNames()  Stack
 Trace :    at HP.InstallConfig.CSI.InstallData.GetAllPrinterPortNames()     at HP.PDUObjects.CSI.DriverPDUEngine.RemovePrinterPorts()

   at HP.PDUObjects.CSI.DriverPDUEngine.HandlePrintUIAction(String command, String
 fixedPrinterPortName)    Additional Info:    MachineName : ALLISON TimeStamp : 4/30/2012
 4:55:20 PM FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=4.1.0.0,
 Culture=neutral, PublicKeyToken=31bf3856ad364e35 AppDomainName : hpbcsiInstaller.exe
ThreadIdentity
 :  WindowsIdentity : ALLISON\Reginald   Category: Error  Priority: 10  EventId: 100  Severity:
 Error  Title:Enterprise Library Exception Handling  Machine: ALLISON  Application Domain:
 hpbcsiInstaller.exe  Process Id: 2672  Process Name: C:\Program Files\HP\csiInstaller\2794875B-6CCF-48B8-84A5-5B10DB98BEE6\Installer\hpbcsiInstaller.exe
Win32
 Thread Id: 1564  Thread Name: ThreadedUninstall  Extended Properties: 
 
Error - 5/1/2012 8:20:43 AM | Computer Name = ALLISON | Source = ESENT | ID = 490
Description = svchost (1408) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb"
 for read / write access failed with system error 32 (0x00000020): "The process 
cannot access the file because it is being used by another process. ".  The open
 file operation will fail with error -1032 (0xfffffbf8).
 
Error - 5/1/2012 8:20:43 AM | Computer Name = ALLISON | Source = ESENT | ID = 439
Description = Catalog Database (1408) Unable to write a shadowed header for file
 C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb. Error
 -1032.
 
Error - 5/1/2012 8:20:43 AM | Computer Name = ALLISON | Source = ESENT | ID = 473
Description = Catalog Database (1408) Database C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
 was partially detached.  Error -1032 encountered updating database headers.
 
Error - 5/1/2012 2:46:03 PM | Computer Name = ALLISON | Source = ESENT | ID = 490
Description = svchost (808) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb"
 for read / write access failed with system error 32 (0x00000020): "The process 
cannot access the file because it is being used by another process. ".  The open
 file operation will fail with error -1032 (0xfffffbf8).
 
Error - 5/1/2012 4:23:05 PM | Computer Name = ALLISON | Source = ESENT | ID = 490
Description = svchost (808) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb"
 for read / write access failed with system error 32 (0x00000020): "The process 
cannot access the file because it is being used by another process. ".  The open
 file operation will fail with error -1032 (0xfffffbf8).
 
Error - 5/1/2012 4:31:56 PM | Computer Name = ALLISON | Source = ESENT | ID = 490
Description = svchost (808) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb"
 for read / write access failed with system error 32 (0x00000020): "The process 
cannot access the file because it is being used by another process. ".  The open
 file operation will fail with error -1032 (0xfffffbf8).
 
Error - 5/2/2012 11:20:03 AM | Computer Name = ALLISON | Source = ESENT | ID = 490
Description = svchost (1088) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb"
 for read / write access failed with system error 32 (0x00000020): "The process 
cannot access the file because it is being used by another process. ".  The open
 file operation will fail with error -1032 (0xfffffbf8).
 
[ System Events ]
Error - 5/2/2012 8:49:04 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7023
Description = The MtxDma0 service terminated with the following error:   %%126
 
Error - 5/2/2012 9:57:24 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7003
Description = The DHCP Client service depends on the following nonexistent service:
 NetBT
 
Error - 5/2/2012 9:57:24 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7003
Description = The TCP/IP NetBIOS Helper service depends on the following nonexistent
 service: NetBT
 
Error - 5/2/2012 9:57:24 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7023
Description = The Help and Support service terminated with the following error: 
  %%126
 
Error - 5/2/2012 9:57:24 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7000
Description = The SupportSoft Sprocket Service (dellsupportcenter) service failed
 to start due to the following error:   %%2
 
Error - 5/2/2012 10:38:34 AM | Computer Name = ALLISON | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC0000001'
 while processing the file '' on the volume 'HarddiskVolume2'.  It has stopped monitoring
 the volume.
 
Error - 5/2/2012 10:38:35 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7003
Description = The DHCP Client service depends on the following nonexistent service:
 NetBT
 
Error - 5/2/2012 10:38:35 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7003
Description = The TCP/IP NetBIOS Helper service depends on the following nonexistent
 service: NetBT
 
Error - 5/2/2012 10:38:35 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7023
Description = The Help and Support service terminated with the following error: 
  %%126
 
Error - 5/2/2012 10:38:35 AM | Computer Name = ALLISON | Source = Service Control Manager | ID = 7000
Description = The SupportSoft Sprocket Service (dellsupportcenter) service failed
 to start due to the following error:   %%2
 
 
< End of report >