OTL Extras logfile created on: 7/19/2012 1:45:45 PM - Run 1 OTL by OldTimer - Version 3.2.54.0 Folder = C:\Users\jose\Desktop 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.91 Gb Total Physical Memory | 2.92 Gb Available Physical Memory | 74.54% Memory free 7.82 Gb Paging File | 6.20 Gb Available in Paging File | 79.35% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 451.01 Gb Total Space | 417.26 Gb Free Space | 92.52% Space Free | Partition Type: NTFS Computer Name: JOSE-PC | User Name: jose | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant "{26A24AE4-039D-4CA4-87B4-2F86416027FF}" = Java(TM) 6 Update 27 (64-bit) "{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup "{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources "{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources "{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64 "{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer "{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010 "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}" = RBVirtualFolder64Inst "{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad "{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter "{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client "{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile "Dell Support Center" = Dell Support Center "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{0ECFCB07-9BFE-4970-ACA1-D568D982760B}" = Complete Care Business Service Agreement "{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup "{0EEBAFB5-CB0F-4E1A-A33F-4ECAF15CE2F9}" = Dell Digital Delivery "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{26A24AE4-039D-4CA4-87B4-2F83216027FF}" = Java(TM) 6 Update 27 "{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections "{2A0F2CC5-3065-492C-8380-B03AA7106B1A}" = Dell Product Registration "{3250260C-7A95-4632-893B-89657EB5545B}" = PhotoShowExpress "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery "{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology "{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement "{451517F1-7E41-400B-AA36-FB7E2563526D}" = Dell Wireless Driver Installation "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack "{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack "{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer "{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components "{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3 "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}" = Roxio Creator Starter "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{7746BFAA-2B5D-4FFD-A0E8-4558F4668105}" = Roxio Burn "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide "{7EC66A95-AC2D-4127-940B-0445A526AB2F}" = Dell DataSafe Online "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform "{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English "{903679E8-44C8-4C07-9600-05C92654FC50}" = QualxServ Service Agreement "{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}" = Dell MusicStage "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker "{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010 "{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader "{9A00EC4E-27E1-42C4-98DD-662F32AC8870}" = Sonic CinePlayer Decoder Pack "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail "{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh "{A121EEDE-C68F-461D-91AA-D48BA226AF1C}" = Roxio Activation Module "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer "{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer "{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}" = Dell Home Systems Service Agreement "{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X MUI "{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime "{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}" = Premium Service Agreement "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64 "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{D6C3C9E7-D334-4918-BD57-5B1EF14C207D}" = Bing Bar "{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources "{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E2EBA7C0-8072-447F-856D-FFEE8D15B23B}" = Dell Stage "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio "{E4335E82-17B3-460F-9E70-39D9BC269DB3}" = Dell PhotoStage "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger "{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter "{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}" = Accidental Damage Services Agreement "{F06B5C4C-8D2E-4B24-9D43-7A45EEC6C878}" = Roxio Creator Starter "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics "{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement "{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "Advanced Audio FX Engine" = Advanced Audio FX Engine "Dell Webcam Central" = Dell Webcam Central "InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage "MSC" = McAfee SecurityCenter "Office14.Click2Run" = Microsoft Office Click-to-Run 2010 "WinLiveSuite" = Windows Live Essentials [color=#E56717]========== HKEY_USERS Uninstall List ==========[/color] [HKEY_USERS\S-1-5-21-273049078-1443776634-2000769124-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "magicJack" = magicJack [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 7/19/2012 1:19:03 PM | Computer Name = jose-PC | Source = Application Virtualization Client | ID = 3008 Description = {hap=13:app=Microsoft Word Starter 2010 9014006604090000:tid=DFC:usr=jose} The client was unable to connect to an Application Virtualization Server (rc 16001E0A-000001D1) Error - 7/19/2012 1:20:54 PM | Computer Name = jose-PC | Source = WinMgmt | ID = 10 Description = Error - 7/19/2012 1:34:55 PM | Computer Name = jose-PC | Source = Application Virtualization Client | ID = 5009 Description = {hap=11:app=Microsoft Word Starter 2010 9014006604090000:tid=13F8:usr=jose} The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.4763.1000.sft' (rc 16001E0A-000001D1, original rc 16001E0A-000001D1). Error - 7/19/2012 1:34:55 PM | Computer Name = jose-PC | Source = Application Virtualization Client | ID = 3008 Description = {hap=11:app=Microsoft Word Starter 2010 9014006604090000:tid=13F8:usr=jose} The client was unable to connect to an Application Virtualization Server (rc 16001E0A-000001D1) Error - 7/19/2012 1:35:05 PM | Computer Name = jose-PC | Source = Application Virtualization Client | ID = 5009 Description = {hap=12:app=Microsoft Word Starter 2010 9014006604090000:tid=30C:usr=jose} The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.4763.1000.sft' (rc 16001E0A-000001D1, original rc 16001E0A-000001D1). Error - 7/19/2012 1:35:05 PM | Computer Name = jose-PC | Source = Application Virtualization Client | ID = 3008 Description = {hap=12:app=Microsoft Word Starter 2010 9014006604090000:tid=30C:usr=jose} The client was unable to connect to an Application Virtualization Server (rc 16001E0A-000001D1) Error - 7/19/2012 1:35:23 PM | Computer Name = jose-PC | Source = Application Virtualization Client | ID = 5009 Description = {hap=13:app=Microsoft Word Starter 2010 9014006604090000:tid=1EF8:usr=jose} The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.4763.1000.sft' (rc 16001E0A-000001D1, original rc 16001E0A-000001D1). Error - 7/19/2012 1:35:23 PM | Computer Name = jose-PC | Source = Application Virtualization Client | ID = 3008 Description = {hap=13:app=Microsoft Word Starter 2010 9014006604090000:tid=1EF8:usr=jose} The client was unable to connect to an Application Virtualization Server (rc 16001E0A-000001D1) Error - 7/19/2012 3:22:15 PM | Computer Name = jose-PC | Source = WinMgmt | ID = 10 Description = Error - 7/19/2012 4:06:57 PM | Computer Name = jose-PC | Source = WinMgmt | ID = 10 Description = [ Dell Events ] Error - 7/5/2012 2:27:30 PM | Computer Name = jose-PC | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 7/14/2012 12:02:13 AM | Computer Name = jose-PC | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 7/14/2012 12:02:13 AM | Computer Name = jose-PC | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. [ System Events ] Error - 7/12/2012 3:48:58 PM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7023 Description = The Function Discovery Resource Publication service terminated with the following error: %%-2147024891 Error - 7/13/2012 12:24:40 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 12:24:40 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 12:24:56 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 12:24:56 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 2:51:14 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 2:51:19 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 2:51:45 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 2:57:20 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. Error - 7/13/2012 2:58:14 AM | Computer Name = jose-PC | Source = Service Control Manager | ID = 7003 Description = The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed. < End of report >