OTL Extras logfile created on: 10/31/2012 8:05:20 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\mpurcell.JPENERGY\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.41 Gb Total Physical Memory | 2.53 Gb Available Physical Memory | 74.25% Memory free 5.25 Gb Paging File | 4.37 Gb Available in Paging File | 83.29% Paging File free Paging file location(s): C:\pagefile.sys 2046 4092 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 238.46 Gb Total Space | 190.07 Gb Free Space | 79.71% Space Free | Partition Type: NTFS Drive X: | 204.18 Gb Total Space | 117.44 Gb Free Space | 57.52% Space Free | Partition Type: NTFS Drive Y: | 135.50 Gb Total Space | 71.55 Gb Free Space | 52.81% Space Free | Partition Type: NTFS Drive Z: | 135.50 Gb Total Space | 71.55 Gb Free Space | 52.81% Space Free | Partition Type: NTFS Computer Name: IT203 | User Name: mpurcell | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Quick Scan Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* [HKEY_USERS\S-1-5-21-776561741-152049171-1060284298-3328\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List] "139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002 "5605:TCP" = 5605:TCP:*:Enabled:yovmogbx [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002 "5605:TCP" = 5605:TCP:*:Enabled:yovmogbx [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "C:\Program Files\GFI Software\Deployment\MicroInstaller.exe" = C:\Program Files\GFI Software\Deployment\MicroInstaller.exe:*:Enabled:VIPRE Agent MicroInstaller "C:\Program Files\GFI Software\GFIAgent\SBAMSvc.exe" = C:\Program Files\GFI Software\GFIAgent\SBAMSvc.exe:*:Enabled:VIPRE Business Agent -- (GFI Software) "C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.) "C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour Service -- (Apple Inc.) "C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.) "C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "C:\Program Files\GFI Software\Deployment\MicroInstaller.exe" = C:\Program Files\GFI Software\Deployment\MicroInstaller.exe:*:Enabled:VIPRE Agent MicroInstaller "C:\Program Files\GFI Software\GFIAgent\SBAMSvc.exe" = C:\Program Files\GFI Software\GFIAgent\SBAMSvc.exe:*:Enabled:VIPRE Business Agent -- (GFI Software) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0E64B098-8018-4256-BA23-C316A43AD9B0}" = QuickTime "{0F6F6876-6334-4977-B5DD-CFC12E193420}" = iTunes "{26A24AE4-039D-4CA4-87B4-2F83216037FF}" = Java(TM) 6 Update 37 "{28E82311-8616-11E1-BEB0-B8AC6F97B88E}" = Google Earth "{3248F0A8-6813-11D6-A77B-00B0D0160060}" = Java(TM) 6 Update 6 "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{41B8D610-9D05-4348-AD2B-22EABE654315}" = Dell System Manager "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{5033400B-0977-45AB-94CE-CC135A8E1BBB}" = ArcGIS Desktop "{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM "{63EC2120-1742-4625-AA47-C6A8AEC9C64C}" = Apple Application Support "{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components "{6DC8AD9A-28D0-4800-818D-61667A971ED1}" = O2Micro Flash Memory Card Windows Driver "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{79155F2B-9895-49D7-8612-D92580E0DE5B}" = Bonjour "{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12 "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007 "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007 "{91120000-0031-0000-0000-0000000FF1CE}" = Microsoft Office Professional Hybrid 2007 "{9C24F411-9CA7-4A8A-91F3-F08A4A38EB31}" = ST Microelectronics 3 Axis Digital Accelerometer Solution "{9D544611-F437-4153-913E-91CE036583CC}" = GFI Business Agent "{A13D16C5-38A9-4D96-9647-59FCCAB12A85}" = Visual Basic for Applications (R) Core - English "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI "{BCED7487-44BC-487C-94CF-824AB27909E0}" = Intel® Trusted Connect Service Client "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{D2B1C10F-369B-40BC-B550-271F968C5EE0}" = Intel(R) Network Connections 17.3.63.0 "{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}" = Windows Resource Kit Tools - SubInAcl.exe "{D4DDFAA1-EC37-4529-AD5B-A433ADE68662}" = Apple Mobile Device Support "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics "{FA33B2A7-0259-498B-87A7-99514D4D3F6E}" = Utility Center "{FB97C283-1F3C-42D4-AE01-ADC1DC12F774}" = Visual Basic for Applications (R) Core "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "Adobe Shockwave Player" = Adobe Shockwave Player 11.6 "ArcGIS Desktop" = ArcGIS Desktop "ClientAccessExpress" = IBM iSeries Access for Windows "DW WLAN Card Utility" = DW WLAN Card Utility "ie8" = Windows Internet Explorer 8 "InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver "InstallShield_{6DC8AD9A-28D0-4800-818D-61667A971ED1}" = O2Micro Flash Memory Card Windows Driver "MapObjects 2.1 Runtime" = ESRI MapObjects 2 Runtime "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft SQL Server 2000" = Microsoft SQL Server 2000 "Mozilla Firefox 16.0.2 (x86 en-US)" = Mozilla Firefox 16.0.2 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "numpy-py2.5" = Python 2.5 numpy-1.0.3 "PROHYBRIDR" = 2007 Microsoft Office system "Python 2.5 numpy-1.0.3" = Python 2.5 numpy-1.0.3 "Python 2.5.1" = Python 2.5.1 "Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 "Windows XP Service Pack" = Windows XP Service Pack 3 "XpsEPSC" = XML Paper Specification Shared Components Pack 1.0 [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 10/16/2012 12:05:55 PM | Computer Name = IT03 | Source = Application Error | ID = 1000 Description = Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2873, fault address 0x0007f1bf. Error - 10/16/2012 12:19:29 PM | Computer Name = IT03 | Source = Application Error | ID = 1000 Description = Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2873, fault address 0x00096ca6. Error - 10/17/2012 9:45:55 AM | Computer Name = IT03 | Source = MsiInstaller | ID = 10005 Description = Product: Dell Client System Update -- Dell Client System Update requires .NET Framework 3.5 SP1 or greater to be installed on the target system. Please rerun the setup after installing the appropriate .NET version. Error - 10/26/2012 9:36:13 AM | Computer Name = IT203 | Source = Userenv | ID = 1509 Description = Windows cannot copy file C:\Documents and Settings\mpurcell.JPENERGY\Desktop\desktop folders\insanity\12 - Insane Abs.MP4 to location \\FileServer2\LAN33Profiles\mpurcell\Desktop\desktop folders\insanity\12 - Insane Abs.MP4. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The specified network name is no longer available. Error - 10/26/2012 9:37:32 AM | Computer Name = IT203 | Source = Userenv | ID = 1504 Description = Windows cannot update your roaming profile. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The specified network name is no longer available. Error - 10/26/2012 10:20:47 AM | Computer Name = IT203 | Source = Windows Search Service | ID = 3024 Description = The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again. Context: Application, SystemIndex Catalog Error - 10/26/2012 3:39:08 PM | Computer Name = IT203 | Source = Userenv | ID = 1509 Description = Windows cannot copy file C:\Documents and Settings\mpurcell.JPENERGY\Desktop\desktop folders\insanity\06 - Cardio Abs.MP4 to location \\FileServer2\LAN33Profiles\mpurcell\Desktop\desktop folders\insanity\06 - Cardio Abs.MP4. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The process cannot access the file because it is being used by another process. Error - 10/26/2012 3:39:57 PM | Computer Name = IT203 | Source = Userenv | ID = 1504 Description = Windows cannot update your roaming profile. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The process cannot access the file because it is being used by another process. Error - 10/29/2012 4:24:34 PM | Computer Name = IT203 | Source = Userenv | ID = 1509 Description = Windows cannot copy file C:\Documents and Settings\mpurcell.JPENERGY\Desktop\desktop folders\Eclipse\eclipse\plugins\org.junit_4.8.2.v4_8_2_v20110321-1705\META-INF\ECLIPSEF.SF to location \\FileServer2\LAN33Profiles\mpurcell\Desktop\desktop folders\Eclipse\eclipse\plugins\org.junit_4.8.2.v4_8_2_v20110321-1705\META-INF\ECLIPSEF.SF. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The specified network name is no longer available. Error - 10/29/2012 4:25:39 PM | Computer Name = IT203 | Source = Userenv | ID = 1504 Description = Windows cannot update your roaming profile. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The specified network name is no longer available. [ System Events ] Error - 10/31/2012 4:21:25 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 4:51:39 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 5:21:50 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 5:51:54 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 6:22:04 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 6:52:08 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 7:22:23 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 7:52:25 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 8:22:44 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} Error - 10/31/2012 8:52:58 AM | Computer Name = IT203 | Source = DCOM | ID = 10005 Description = DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} < End of report >