OTL Extras logfile created on: 11/03/12 11:57:53 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\j1009415\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: MM/dd/yy 3.45 Gb Total Physical Memory | 1.78 Gb Available Physical Memory | 51.65% Memory free 8.47 Gb Paging File | 6.66 Gb Available in Paging File | 78.61% Paging File free Paging file location(s): D:\pagefile.sys 5302 15906 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 52.30 Gb Total Space | 20.94 Gb Free Space | 40.04% Space Free | Partition Type: NTFS Drive D: | 96.75 Gb Total Space | 15.53 Gb Free Space | 16.05% Space Free | Partition Type: NTFS Computer Name: J1009415XPLT | User Name: j1009415 | NOT logged in as Administrator. Boot Mode: Normal | Scan Mode: All users Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* [HKEY_USERS\S-1-5-21-8915387-776344908-1874078741-91699\SOFTWARE\Classes\] .html [@ = htmlfile] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" () Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" () Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 1 "FirewallOverride" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 4 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] "EnableFirewall" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List] "3389:TCP" = 3389:TCP:*:Disabled:@xpsp2res.dll,-22009 "139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 0 "DoNotAllowExceptions" = 0 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "3389:TCP" = 3389:TCP:*:Disabled:@xpsp2res.dll,-22009 "139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002 "6129:TCP" = 6129:TCP:*:Enabled:DameWare Mini Remote Control Service [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "C:\Program Files\McAfee\Common Framework\FrameworkService.exe" = C:\Program Files\McAfee\Common Framework\FrameworkService.exe:*:Enabled:McAfee Framework Service -- (McAfee, Inc.) "C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation) "C:\Documents and Settings\j1009415\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe" = C:\Documents and Settings\j1009415\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe:*:Enabled:Google Talk Plugin -- (Google) "C:\Program Files\WebEx\Connect\wbxcOIEx.exe" = C:\Program Files\WebEx\Connect\wbxcOIEx.exe:*:Enabled:wbxcOIEx -- (WebEx) "C:\Program Files\WebEx\Connect\widget.exe" = C:\Program Files\WebEx\Connect\widget.exe:*:Enabled:widget -- () "C:\Program Files\WebEx\Connect\connect.exe" = C:\Program Files\WebEx\Connect\connect.exe:*:Enabled:WebEx Connect -- (Cisco WebEx) "C:\WINDOWS\system32\msiexec.exe" = C:\WINDOWS\system32\msiexec.exe:*:Enabled:UpdateManagerSetup -- (Microsoft Corporation) "C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe" = C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe:*:Enabled:SweetPacksUpdateManager "C:\Documents and Settings\j1009415\Application Data\Dropbox\bin\Dropbox.exe" = C:\Documents and Settings\j1009415\Application Data\Dropbox\bin\Dropbox.exe:*:Enabled:Dropbox "C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- (Skype Technologies S.A.) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "C:\Program Files\McAfee\Common Framework\FrameworkService.exe" = C:\Program Files\McAfee\Common Framework\FrameworkService.exe:*:Enabled:McAfee Framework Service -- (McAfee, Inc.) "C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation) "C:\Documents and Settings\j1009415\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe" = C:\Documents and Settings\j1009415\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe:*:Enabled:Google Talk Plugin -- (Google) "C:\Program Files\Google\Google Talk\googletalk.exe" = C:\Program Files\Google\Google Talk\googletalk.exe:*:Enabled:Google Talk -- (Google) "C:\Program Files\WebEx\Connect\wbxcOIEx.exe" = C:\Program Files\WebEx\Connect\wbxcOIEx.exe:*:Enabled:wbxcOIEx -- (WebEx) "C:\Program Files\WebEx\Connect\widget.exe" = C:\Program Files\WebEx\Connect\widget.exe:*:Enabled:widget -- () "C:\Program Files\WebEx\Connect\connect.exe" = C:\Program Files\WebEx\Connect\connect.exe:*:Enabled:WebEx Connect -- (Cisco WebEx) "C:\WINDOWS\system32\muzapp.exe" = C:\WINDOWS\system32\muzapp.exe:*:Enabled:MUZ AOD APP player -- (Musiccity Co.Ltd.) "C:\Program Files\Samsung\Samsung New PC Studio\npsasvr.exe" = C:\Program Files\Samsung\Samsung New PC Studio\npsasvr.exe:*:Enabled:KTF MUSIC AoD Server -- (PeeringPortal) "C:\Program Files\Samsung\Samsung New PC Studio\npsvsvr.exe" = C:\Program Files\Samsung\Samsung New PC Studio\npsvsvr.exe:*:Enabled:KTF MUSIC VoD Server -- (PeeringPortal) "C:\Documents and Settings\j1009415\Local Settings\Application Data\Facebook\Video\Skype\FacebookVideoCalling.exe" = C:\Documents and Settings\j1009415\Local Settings\Application Data\Facebook\Video\Skype\FacebookVideoCalling.exe:*:Enabled:Facebook Video Calling Plugin -- (Skype Limited) "C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- (Skype Technologies S.A.) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] " jSwift" = jSwift "{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center "{02BFF1A3-A0D5-4F64-8558-A22682BCDA58}" = ActivePerl 5.14.2 Build 1402 "{0394CDC8-FABD-4ED8-B104-03393876DFDF}" = Roxio Creator Tools "{03CAB33F-D1C2-48C6-8766-DAE84DFC25FE}" = Microsoft Sync Framework Services v1.0 (x86) "{07159635-9DFE-4105-BFC0-2817DB540C68}" = Roxio Activation Module "{07E15A70-04CB-46D5-8C7D-8BEA6DADBBF0}" = Toad for Oracle 10.6 "{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended "{0D397393-9B50-4C52-84D5-77E344289F87}" = Roxio Creator Data "{0E64B098-8018-4256-BA23-C316A43AD9B0}" = QuickTime "{14DC0059-00F1-4F62-BD1A-AB23CD51A95E}" = Adobe AIR "{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 "{1A41B42F-4AF1-4FE9-9083-6A405B905F4A}" = JDA Sales and Operations Management 6.3.5 (Ribbon) "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk" = Google Talk (remove only) "{26A24AE4-039D-4CA4-87B4-2F83216031FF}" = Java(TM) 6 Update 31 "{26A24AE4-039D-4CA4-87B4-2F83217007FF}" = Java 7 Update 7 "{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1 "{2A2677B3-FA6D-49DC-A803-F95DD8E3A576}" = JDA Channel Clustering Server "{2B53190C-E53E-4736-9E13-395741415991}" = Network Recording Player "{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}" = Roxio Drag-to-Disc "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime "{3B69A712-4CBC-40B1-AE55-0203075FD093}" = Nokia Suite "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting "{45666376-FBDF-4D40-945C-316F1C051AF4}_is1" = Excel Tool VBA Password Recovery 10.6.1 "{4757D8ED-C630-4B95-BAE5-2D17560B6BB5}" = Quest Software Toad Data Modeler "{4994A7CB-2BF4-4664-8FCE-DB66055ECEBC}" = Broadcom USH Host Components "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{50D78A9B-E886-4462-8016-B43EA36451AB}" = WebEx Productivity Tools "{5624C000-B109-11D4-9DB4-00E0290FCAC5}" = VPN Client "{59F6A514-9813-47A3-948C-8A155460CC2A}" = RICOH R5C83x/84x Media Driver Ver.3.53.02 "{5DBE95F6-823A-4547-9921-CEDFADA1D2D8}" = McAfee Agent "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM "{619CDD8A-14B6-43A1-AB6C-0F4EE48CE048}" = Roxio Creator Copy "{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3 "{669A032D-4E28-3D11-BB26-8AD5D51EFE87}" = Google Talk Plugin "{685D41DA-9D66-489A-8950-3A9B7C179AD6}" = Enterprise Planning "{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin "{6A74E9AD-EE77-43AC-AAA0-81D7F0D7DE24}" = JDA Sales and Operations Management 6.3.5 (Client) "{6AA003BF-73E5-4911-ADB7-71DD5674DDD4}" = Oracle Data Provider for .NET Help "{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}" = MSVC80_x86_v2 "{6FCB9803-D5BE-4AD3-A864-EB90A30C0001}" = CHM2PDF Pilot 2.16.108 Trial "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{7130468A-F53F-4698-8C09-A339EA3B05E6}" = Nokia Software Updater "{7390478C-8581-415E-92E9-2997D9306B81}" = PC Connectivity Solution "{758C8301-2696-4855-AF45-534B1200980A}" = Samsung Kies "{765B5216-5FCC-48C2-AD8C-FB414B590176}" = AuthenTec Fingerprint Sensor "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime "{82F7E64C-C2E4-4132-8FA5-4852FF0191B0}" = SCPO Runtime "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{83FFCFC7-88C6-41C6-8752-958A45325C82}" = Roxio Creator Audio "{84814E6B-2581-46EC-926A-823BD1C670F6}" = WIDCOMM Bluetooth Software "{866C4563-ED53-43F3-A29D-8BEE2BD1BA3C}" = Nokia PC Suite "{8832D68C-2D91-44D4-B594-02CDA69CC084}" = Toad for Data Analysts 2.6 basic "{89B078C4-50B0-453E-BF53-3A7E6A0D85FA}" = Windows Support Tools "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack "{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12 "{90120000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2007 "{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007 "{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007 "{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007 "{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}_PROPLUS_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-040C-0000-0000000FF1CE}_PROPLUS_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}_PROPLUS_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007 "{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0051-0000-0000-0000000FF1CE}" = Microsoft Office Visio Professional 2007 "{90120000-0051-0000-0000-0000000FF1CE}_VISPRO_{CE144BF4-4950-4CDB-A5F7-CCE1888F49CB}" = Microsoft Office Visio 2007 Service Pack 3 (SP3) "{90120000-0051-0000-0000-0000000FF1CE}_VISPRO_{F5DF2F56-0A62-47BE-BBD5-9C34A5F040E3}" = "{90120000-0054-0409-0000-0000000FF1CE}" = Microsoft Office Visio MUI (English) 2007 "{90120000-0054-0409-0000-0000000FF1CE}_VISPRO_{7DA87C7E-E8A7-473E-ADFF-1B6BECCCADA7}" = Microsoft Office Visio 2007 Service Pack 3 (SP3) "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}_PROPLUS_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007 "{90120000-0117-0409-0000-0000000FF1CE}_PROPLUS_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In "{95120000-0052-0409-0000-0000000FF1CE}" = Microsoft Office Visio Viewer 2007 "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{98EABC7F-B1A1-43A5-B505-5B4EC3908DCD}" = Microsoft Security Client "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - 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Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0) "9D57DE505B6D8C710EF3B74BE638DBB936EED8A3" = Windows Driver Package - Dell Inc. PBADRV System (01/07/2008 1.0.1.5) "ActiveTouchMeetingClient" = Cisco WebEx Meetings "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "Adobe Shockwave Player" = Adobe Shockwave Player 11.6 "Advanced Audio FX Engine" = Advanced Audio FX Engine "Advanced PDF Repair v2.0" = Advanced PDF Repair v2.0 "Advanced Video FX Engine" = Advanced Video FX Engine "Audacity_is1" = Audacity 2.0 "CCleaner" = CCleaner "CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F" = Conexant HDA D330 MDC V.92 Modem "com.adobe.downloadassistant.AdobeDownloadAssistant" = Adobe Download Assistant "Creative OA001" = Integrated Webcam Driver (1.02.02.0603) "DamewareMirror" = DameWare Development Mirror Driver Uninstall "Dell Support Center" = Dell Support Center "Dell Webcam Center" = Dell Webcam Center "Dell Webcam Central" = Dell Webcam Central "Dell Webcam Manager" = Dell Webcam Manager "Google Desktop" = Google Desktop "Greenshot_is1" = Greenshot "HTML Help Workshop" = HTML Help Workshop "IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs "ie8" = Windows Internet Explorer 8 "InstallShield_{2A2677B3-FA6D-49DC-A803-F95DD8E3A576}" = JDA Channel Clustering Server 7.8.2 "InstallShield_{758C8301-2696-4855-AF45-534B1200980A}" = Samsung Kies "InstallShield_{E850BFC6-F07F-492E-A16F-23369B89A02B}" = JDA Channel Clustering Client 7.5.0 "InstallShield_{F193FC0E-9E18-40FC-A974-509A1BDD240A}" = Samsung New PC Studio "InstallShield_{F626D29E-2B9B-479F-AF45-D1E5E72D4532}" = JDA Channel Clustering Server 7.5.0 "JDA Foundation 7.6.0" = JDA Foundation 7.6.0 "JDA SCPO 7.6.0" = JDA SCPO 7.6.0 "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended "Microsoft Security Client" = Microsoft Security Essentials "Microsoft Visual Studio 2005 Tools for Office Runtime" = Visual Studio 2005 Tools for Office Second Edition Runtime "Mozilla Firefox 5.0 (x86 en-US)" = Mozilla Firefox 5.0 (x86 en-US) "MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP "NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs "Nokia PC Suite" = Nokia PC Suite "Nokia Suite" = Nokia Suite "Notepad++" = Notepad++ "NVIDIA Drivers" = NVIDIA Drivers "Oracle JRockit Mission Control 3.1.0 for Java SE 6 (32-bit)" = Oracle JRockit Mission Control 3.1.0 for Java SE 6 "Oracle WebLogic" = Oracle WebLogic "ProInst" = Intel PROSet Wireless "PROPLUS" = Microsoft Office Professional Plus 2007 "PROSet" = Intel(R) Network Connections Drivers "Quest Installer" = Quest Installer "RealPlayer 12.0" = RealPlayer "Taskbar Shuffle_is1" = Taskbar Shuffle version 2.5 "TeraCopy_is1" = TeraCopy 2.27 "TreeSize Free_is1" = TreeSize Free V2.7 "Tweak UI 2.10" = Tweak UI "Unrestrict PDF - Trial Version 7.0_is1" = Unrestrict PDF "VISPRO" = Microsoft Office Visio Professional 2007 "VLC media player" = VLC media player 1.1.8 "Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 "Windows Media Format Runtime" = Windows Media Format 11 runtime "Windows Media Player" = Windows Media Player 11 "WinRAR archiver" = WinRAR archiver "WinZip" = WinZip "WMFDist11" = Windows Media Format 11 runtime "wmp11" = Windows Media Player 11 [color=#E56717]========== HKEY_USERS Uninstall List ==========[/color] [HKEY_USERS\S-1-5-21-8915387-776344908-1874078741-91699\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "fc8fa6ae8a94caa3" = JDADesktop-IN2NPDVSSTS01 "Google Chrome" = Google Chrome [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 10/14/12 9:26:49 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:26:54 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:00 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:02 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:08 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:10 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:11 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:13 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:15 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. Error - 10/14/12 9:27:22 AM | Computer Name = J1009415XPLT | Source = MsiInstaller | ID = 11706 Description = Product: Roxio Update Manager -- Error 1706. An installation package for the product Roxio Update Manager cannot be found. Try the installation again using a valid copy of the installation package 'UM.MSI'. [ Dragon View Events ] Error - 02/21/12 2:05:29 PM | Computer Name = J1009415XPLT | Source = Dragon View | ID = 0 Description = Invalid file path/name [ OSession Events ] Error - 06/13/12 12:58:22 PM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 2293 seconds with 0 seconds of active time. This session ended with a crash. Error - 06/21/12 2:13:58 AM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 92007 seconds with 3900 seconds of active time. This session ended with a crash. Error - 07/27/12 11:18:04 AM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 121 seconds with 60 seconds of active time. This session ended with a crash. Error - 08/08/12 3:03:24 AM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 8426 seconds with 2460 seconds of active time. This session ended with a crash. Error - 09/06/12 12:32:15 PM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 127351 seconds with 9660 seconds of active time. This session ended with a crash. Error - 09/09/12 2:27:17 PM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 134425 seconds with 480 seconds of active time. This session ended with a crash. Error - 10/08/12 8:14:51 AM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 10692 seconds with 120 seconds of active time. This session ended with a crash. Error - 10/11/12 7:53:51 AM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 27678 seconds with 1380 seconds of active time. This session ended with a crash. Error - 10/18/12 1:32:38 PM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 16699 seconds with 660 seconds of active time. This session ended with a crash. Error - 11/03/12 4:58:48 AM | Computer Name = J1009415XPLT | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 53365 seconds with 0 seconds of active time. This session ended with a crash. [ System Events ] Error - 02/14/12 10:17:33 AM | Computer Name = J1009415XPLT | Source = W32Time | ID = 39452701 Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time. Error - 02/14/12 10:18:58 AM | Computer Name = J1009415XPLT | Source = W32Time | ID = 39452701 Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time. Error - 02/14/12 10:34:00 AM | Computer Name = J1009415XPLT | Source = W32Time | ID = 39452701 Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 29 minutes. NtpClient has no source of accurate time. Error - 02/14/12 11:04:01 AM | Computer Name = J1009415XPLT | Source = W32Time | ID = 39452701 Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 59 minutes. NtpClient has no source of accurate time. Error - 02/14/12 12:09:28 PM | Computer Name = J1009415XPLT | Source = W32Time | ID = 39452701 Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time. Error - 02/14/12 12:23:08 PM | Computer Name = J1009415XPLT | Source = NETLOGON | ID = 5719 Description = No Domain Controller is available for domain JDA due to the following: %%1311. Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator. Error - 02/14/12 12:24:28 PM | Computer Name = J1009415XPLT | Source = W32Time | ID = 39452701 Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 29 minutes. NtpClient has no source of accurate time. Error - 02/14/12 12:54:30 PM | Computer Name = J1009415XPLT | Source = W32Time | ID = 39452701 Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 59 minutes. NtpClient has no source of accurate time. Error - 02/15/12 12:35:14 AM | Computer Name = J1009415XPLT | Source = Service Control Manager | ID = 7000 Description = The Parallel port driver service failed to start due to the following error: %%1058 Error - 02/15/12 12:35:26 AM | Computer Name = J1009415XPLT | Source = Service Control Manager | ID = 7023 Description = The IPSEC Services service terminated with the following error: %%2148074295 < End of report >