MiniToolBox by Farbar Version: 10-11-2012 02 Ran by Jayme (administrator) on 22-11-2012 at 11:09:06 Windows 7 Home Premium Service Pack 1 (X64) Boot Mode: Normal *************************************************************************** ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. ========================= FF Proxy Settings: ============================== ========================= Hosts content: ================================= ========================= IP Configuration: ================================ Realtek PCIe GBE Family Controller = Local Area Connection (Connected) Intel(R) Centrino(R) Wireless-N 6150 = Wireless Network Connection (Connected) Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected) Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected) Intel(R) Centrino(R) WiMAX 6150 = Local Area Connection 2 (Media disconnected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global icmpredirects=enabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : Jayme-Lap Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Centrino(R) WiMAX 6150 Physical Address. . . . . . . . . : 50-2D-A2-05-A9-F2 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2 Physical Address. . . . . . . . . : 40-25-C2-17-53-E1 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 40-25-C2-17-53-E1 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 6150 Physical Address. . . . . . . . . : 40-25-C2-17-53-E0 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::b85b:259e:c881:4d5d%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 22 November 2012 09:09:08 Lease Expires . . . . . . . . . . : 22 November 2012 12:09:11 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 423634370 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-0F-37-EC-78-2B-CB-F0-67-54 DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 78-2B-CB-F0-67-54 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::a0bd:8e0b:be98:62e9%10(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 22 November 2012 09:09:10 Lease Expires . . . . . . . . . . : 22 November 2012 12:09:13 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 242756555 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-0F-37-EC-78-2B-CB-F0-67-54 DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.{734F8CBC-F8F4-4386-9AC7-2184FEDCB396}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{B77F06EB-2B24-4A34-B39A-08509045B9A4}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:181b:259e:a9ed:669b(Preferred) Link-local IPv6 Address . . . . . : fe80::181b:259e:a9ed:669b%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter isatap.{932D053E-0E0D-423A-AB27-215D2886E87E}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{8AE92657-EBD4-4964-90A8-84A68374D0EE}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{7C765B96-C7BE-4104-BD97-6FB554D9CFA8}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Server: cache1.service.virginmedia.net Address: 194.168.4.100 Name: google.com Addresses: 2a00:1450:4009:806::1005 173.194.41.78 173.194.41.73 173.194.41.66 173.194.41.64 173.194.41.68 173.194.41.71 173.194.41.70 173.194.41.67 173.194.41.72 173.194.41.69 173.194.41.65 Pinging google.com [173.194.41.73] with 32 bytes of data: Reply from 173.194.41.73: bytes=32 time=14ms TTL=55 Reply from 173.194.41.73: bytes=32 time=16ms TTL=55 Ping statistics for 173.194.41.73: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 14ms, Maximum = 16ms, Average = 15ms Server: cache1.service.virginmedia.net Address: 194.168.4.100 Name: yahoo.com Addresses: 72.30.38.140 98.138.253.109 98.139.183.24 Pinging yahoo.com [98.138.253.109] with 32 bytes of data: Reply from 98.138.253.109: bytes=32 time=223ms TTL=52 Reply from 98.138.253.109: bytes=32 time=161ms TTL=52 Ping statistics for 98.138.253.109: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 161ms, Maximum = 223ms, Average = 192ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 16...50 2d a2 05 a9 f2 ......Intel(R) Centrino(R) WiMAX 6150 14...40 25 c2 17 53 e1 ......Microsoft Virtual WiFi Miniport Adapter #2 13...40 25 c2 17 53 e1 ......Microsoft Virtual WiFi Miniport Adapter 12...40 25 c2 17 53 e0 ......Intel(R) Centrino(R) Wireless-N 6150 10...78 2b cb f0 67 54 ......Realtek PCIe GBE Family Controller 1...........................Software Loopback Interface 1 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5 =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.6 25 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.4 10 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.0.0 255.255.255.0 On-link 192.168.0.6 281 192.168.0.0 255.255.255.0 On-link 192.168.0.4 266 192.168.0.4 255.255.255.255 On-link 192.168.0.4 266 192.168.0.6 255.255.255.255 On-link 192.168.0.6 281 192.168.0.255 255.255.255.255 On-link 192.168.0.6 281 192.168.0.255 255.255.255.255 On-link 192.168.0.4 266 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.0.4 266 224.0.0.0 240.0.0.0 On-link 192.168.0.6 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.0.4 266 255.255.255.255 255.255.255.255 On-link 192.168.0.6 281 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 11 58 ::/0 On-link 1 306 ::1/128 On-link 11 58 2001::/32 On-link 11 306 2001:0:5ef5:79fb:181b:259e:a9ed:669b/128 On-link 10 266 fe80::/64 On-link 12 281 fe80::/64 On-link 11 306 fe80::/64 On-link 11 306 fe80::181b:259e:a9ed:669b/128 On-link 10 266 fe80::a0bd:8e0b:be98:62e9/128 On-link 12 281 fe80::b85b:259e:c881:4d5d/128 On-link 1 306 ff00::/8 On-link 11 306 ff00::/8 On-link 10 266 ff00::/8 On-link 12 281 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation) Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation) Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation) Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.) Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation) x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation) x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation) x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation) x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation) x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.) x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.) x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation) ========================= Event log errors: =============================== Application errors: ================== Error: (11/22/2012 10:37:26 AM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (11/22/2012 09:55:14 AM) (Source: SideBySide) (User: ) Description: Activation context generation failed for "NScCoreComponents,type="win32",version="5.3.2.0"1".Error in manifest or policy file "NScCoreComponents,type="win32",version="5.3.2.0"2" on line NScCoreComponents,type="win32",version="5.3.2.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is NScCoreComponents,type="win32",version="5.3.2.0". Definition is NScCoreComponents,type="win32",version="5.3.0.0". Please use sxstrace.exe for detailed diagnosis. Error: (11/21/2012 07:47:36 PM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (11/21/2012 11:31:44 AM) (Source: SideBySide) (User: ) Description: Activation context generation failed for "NScCoreComponents,type="win32",version="5.3.2.0"1".Error in manifest or policy file "NScCoreComponents,type="win32",version="5.3.2.0"2" on line NScCoreComponents,type="win32",version="5.3.2.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is NScCoreComponents,type="win32",version="5.3.2.0". Definition is NScCoreComponents,type="win32",version="5.3.0.0". Please use sxstrace.exe for detailed diagnosis. Error: (11/20/2012 08:06:24 PM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (11/20/2012 06:38:29 PM) (Source: SideBySide) (User: ) Description: Activation context generation failed for "NScCoreComponents,type="win32",version="5.3.2.0"1".Error in manifest or policy file "NScCoreComponents,type="win32",version="5.3.2.0"2" on line NScCoreComponents,type="win32",version="5.3.2.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is NScCoreComponents,type="win32",version="5.3.2.0". Definition is NScCoreComponents,type="win32",version="5.3.0.0". Please use sxstrace.exe for detailed diagnosis. Error: (11/19/2012 07:41:27 PM) (Source: SideBySide) (User: ) Description: Activation context generation failed for "NScCoreComponents,type="win32",version="5.3.2.0"1".Error in manifest or policy file "NScCoreComponents,type="win32",version="5.3.2.0"2" on line NScCoreComponents,type="win32",version="5.3.2.0"3. Component identity found in manifest does not match the identity of the component requested. Reference is NScCoreComponents,type="win32",version="5.3.2.0". Definition is NScCoreComponents,type="win32",version="5.3.0.0". Please use sxstrace.exe for detailed diagnosis. Error: (11/19/2012 10:41:01 AM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (11/18/2012 00:01:22 PM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 Error: (11/18/2012 00:55:35 AM) (Source: Customer Experience Improvement Program) (User: ) Description: 80004005 System errors: ============= Error: (11/22/2012 11:09:10 AM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 08:26:57 PM) (Source: BROWSER) (User: ) Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{7C765B96-C7BE-4104-BD97-6FB554D9CFA8}. The backup browser is stopping. Error: (11/21/2012 07:01:35 PM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 01:12:13 PM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 01:00:49 PM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 00:28:36 PM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 00:06:49 PM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 11:45:03 AM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 11:33:31 AM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error: (11/21/2012 11:01:31 AM) (Source: NetBT) (User: ) Description: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Microsoft Office Sessions: ========================= Error: (11/22/2012 10:37:26 AM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (11/22/2012 09:55:14 AM) (Source: SideBySide)(User: ) Description: NScCoreComponents,type="win32",version="5.3.2.0"NScCoreComponents,type="win32",version="5.3.0.0"C:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NMDllHost.exe.ManifestC:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NScCoreComponents\NScCoreComponents.MANIFEST3 Error: (11/21/2012 07:47:36 PM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (11/21/2012 11:31:44 AM) (Source: SideBySide)(User: ) Description: NScCoreComponents,type="win32",version="5.3.2.0"NScCoreComponents,type="win32",version="5.3.0.0"C:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NMDllHost.exe.ManifestC:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NScCoreComponents\NScCoreComponents.MANIFEST3 Error: (11/20/2012 08:06:24 PM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (11/20/2012 06:38:29 PM) (Source: SideBySide)(User: ) Description: NScCoreComponents,type="win32",version="5.3.2.0"NScCoreComponents,type="win32",version="5.3.0.0"C:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NMDllHost.exe.ManifestC:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NScCoreComponents\NScCoreComponents.MANIFEST3 Error: (11/19/2012 07:41:27 PM) (Source: SideBySide)(User: ) Description: NScCoreComponents,type="win32",version="5.3.2.0"NScCoreComponents,type="win32",version="5.3.0.0"C:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NMDllHost.exe.ManifestC:\Program Files (x86)\Nero\Nero 10\Nero WaveEditor\NScCoreComponents\NScCoreComponents.MANIFEST3 Error: (11/19/2012 10:41:01 AM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (11/18/2012 00:01:22 PM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 Error: (11/18/2012 00:55:35 AM) (Source: Customer Experience Improvement Program)(User: ) Description: 80004005 =========================== Installed Programs ============================ AccelerometerP11 (Version: 2.00.10.21) Adobe Flash Player 11 ActiveX (Version: 11.4.402.287) Adobe Flash Player 11 Plugin (Version: 11.5.502.110) Adobe Reader X (10.1.4) MUI (Version: 10.1.4) Advanced Audio FX Engine (Version: 1.12.05) Apple Application Support (Version: 2.1.7) Apple Software Update (Version: 2.1.3.127) CCleaner (Version: 3.24) CoffeeCup HTML Editor CoffeeCup Photo Gallery CoffeeCup Power Post CoffeeCup Shopping Cart Creator (Version: 3.9.4296) CoffeeCup Web Form Builder Lite (Version: 1.2.3613) CoffeeCup Website Color Schemer CyberLink PowerDVD 9.5 (Version: 9.5.1.3225) D3DX10 (Version: 15.4.2368.0902) Dell Backup and Recovery Manager (Version: 1.3) Dell Driver Download Manager (Version: 3.0.0.0) Dell Edoc Viewer (Version: 1.0.0) Dell Support Center (Version: 3.2.6032.55) Dell Webcam Central (Version: 2.00.35) DigitalPersona Fingerprint Software 5.20 (Version: 5.20.230) DirectX 9 Runtime (Version: 1.00.0000) Dropbox (Version: 1.4.7) Google Chrome (Version: 23.0.1271.64) Google Drive (Version: 1.5.3654.684) Google Update Helper (Version: 1.3.21.123) GoToMeeting 5.3.0.977 (Version: 5.3.0.977) High-Definition Video Playback (Version: 7.1.12500.33.0) IDT Audio (Version: 1.0.6323.0) Intel PROSet Wireless Intel(R) Control Center (Version: 1.2.1.1007) Intel(R) Management Engine Components (Version: 7.0.0.1118) Intel(R) Processor Graphics (Version: 8.15.10.2279) Intel(R) PROSet/Wireless WiFi Software (Version: 14.2.0000) Intel(R) Rapid Storage Technology (Version: 10.1.0.1008) Intel® PROSet/Wireless WiMAX Software (Version: 6.01.0000) Java Auto Updater (Version: 2.1.6.0) Java(TM) 6 Update 23 (64-bit) (Version: 6.0.230) Java(TM) 7 Update 5 (Version: 7.0.50) JavaFX 2.1.1 (Version: 2.1.1) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320) Microsoft Application Error Reporting (Version: 12.0.6015.5000) Microsoft IntelliPoint 8.2 (Version: 8.20.468.0) Microsoft Office 2010 (Version: 14.0.4763.1000) Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000) Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000) Microsoft Security Client (Version: 4.1.0522.0) Microsoft Security Essentials (Version: 4.1.522.0) Microsoft Silverlight (Version: 5.1.10411.0) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161) Mozilla Firefox 16.0.2 (x86 en-GB) (Version: 16.0.2) Mozilla Maintenance Service (Version: 16.0.2) MSVCRT (Version: 15.4.2862.0708) MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0) MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0) Nero 10 ClipartPack (Version: 10.2.10000.11.0) Nero 10 Menu TemplatePack 1 (Version: 10.2.10000.0.0) Nero 10 Menu TemplatePack 2 (Version: 10.2.10000.0.0) Nero 10 Menu TemplatePack 3 (Version: 10.2.10000.0.0) Nero 10 Menu TemplatePack Basic (Version: 10.2.10000.0.0) Nero 10 Movie ThemePack 1 (Version: 10.2.10000.11.0) Nero 10 Movie ThemePack 2 (Version: 10.2.10000.12.0) Nero 10 Movie ThemePack 3 (Version: 10.2.10000.0.0) Nero 10 Movie ThemePack 4 (Version: 10.2.10000.11.0) Nero 10 Movie ThemePack Basic (Version: 10.2.10000.0.0) Nero 10 PiP EffectPack 1 (Version: 10.2.10000.0.0) Nero 10 Sample ImagePack (Version: 10.2.10000.11.0) Nero 10 Sample Videos (Version: 10.2.10000.11.0) Nero 10 Video TransitionPack 1 (Version: 10.2.10000.0.0) Nero Burning ROM 10 (Version: 10.2.10500.7.100) Nero BurningROM 10 Help (CHM) (Version: 10.2.10600) Nero Control Center 10 (Version: 10.2.0.0.0) Nero ControlCenter 10 Help (CHM) (Version: 10.2.10600) Nero Core Components 10 (Version: 2.0.17200.8.0) Nero DiscSpeed 10 (Version: 6.2.10200.0.100) Nero DiscSpeed 10 Help (CHM) (Version: 10.2.10600) Nero Dolby Files 10 (Version: 2.0.12001.0.10) Nero Express 10 (Version: 10.2.10500.7.100) Nero Express 10 Help (CHM) (Version: 10.2.10700) Nero InfoTool 10 (Version: 7.2.10200.4.100) Nero InfoTool 10 Help (CHM) (Version: 10.2.10700) Nero MediaHub 10 (Version: 1.2.10800.14.100) Nero MediaHub 10 Help (CHM) (Version: 10.2.10500) Nero Multimedia Suite 10 Platinum HD (Version: 10.5.10000) Nero Recode 10 Help (CHM) (Version: 10.2.10500) Nero RescueAgent 10 (Version: 3.2.10300.3.100) Nero RescueAgent 10 Help (CHM) (Version: 10.2.10700) Nero Update (Version: 1.0.0018) Nero Vision 10 (Version: 7.2.14000.4.100) Nero Vision 10 Help (CHM) (Version: 10.2.10800) Nero WaveEditor 10 (Version: 5.8.10200.1.100) Nero WaveEditor 10 Help (CHM) (Version: 10.2.10600) NirSoft BlueScreenView OpenOffice.org 3.4.1 (Version: 3.41.9593) PhotoShowExpress (Version: 2.0.063) Quickset64 (Version: 10.09.25) QuickTime (Version: 7.72.80.56) Radialpoint Security Advisor 2.5.23 (Version: 2.5.23) RBVirtualFolder64Inst (Version: 1.00.0000) Realtek Ethernet Controller Driver (Version: 7.31.1025.2010) Realtek USB 2.0 Card Reader (Version: 6.1.7600.30126) Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0) Roxio Activation Module (Version: 1.0) Roxio BackOnTrack (Version: 1.3.3) Roxio Burn (Version: 1.8) Roxio Creator Starter (Version: 1.0.439) Roxio Creator Starter (Version: 12.1.77.0) Roxio Creator Starter (Version: 5.0.0) Roxio Express Labeler 3 (Version: 3.2.2) Roxio File Backup (Version: 1.3.2) Samsung Kies (Version: 2.3.2.12054_18) SAMSUNG USB Driver for Mobile Phones (Version: 1.5.5.0) Skype Click to Call (Version: 6.3.11079) Skype™ 5.10 (Version: 5.10.116) Sonic CinePlayer Decoder Pack (Version: 4.3.0) System Requirements Lab for Intel (Version: 4.5.2.0) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1) Validity Sensors DDK (Version: 4.3.108.0) Ventrilo Client for Windows x64 (Version: 3.0.8.0) Virgin Media Digital Home Support 2.1.27 (Version: 2.1.27) Virgin Media Service Manager 4.1.15 (Version: 4.1.15) Visual Site Designer (Version: 7.0.76) Web Image Studio (Version: 1.1.3659) Windows Live Communications Platform (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3538.0513) Windows Live ID Sign-in Assistant (Version: 7.250.4232.0) Windows Live Installer (Version: 15.4.3502.0922) Windows Live Language Selector (Version: 15.4.3538.0513) Windows Live Messenger (Version: 15.4.3538.0513) Windows Live Photo Common (Version: 15.4.3502.0922) Windows Live PIMT Platform (Version: 15.4.3508.1109) Windows Live SOXE (Version: 15.4.3502.0922) Windows Live SOXE Definitions (Version: 15.4.3502.0922) Windows Live UX Platform (Version: 15.4.3502.0922) Windows Live UX Platform Language Pack (Version: 15.4.3508.1109) ========================= Devices: ================================ ========================= Memory info: =================================== Percentage of memory in use: 37% Total physical RAM: 6051.19 MB Available physical RAM: 3808.28 MB Total Pagefile: 12100.57 MB Available Pagefile: 8880.38 MB Total Virtual: 4095.88 MB Available Virtual: 3955.26 MB ========================= Partitions: ===================================== 1 Drive c: (OS) (Fixed) (Total:218.14 GB) (Free:80.75 GB) NTFS ========================= Users: ======================================== User accounts for \\JAYME-LAP Administrator Guest Jayme ========================= Minidump Files ================================== No minidump file found **** End of log ****