OTL Extras logfile created on: 16/05/2013 11:00:05 - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Dell\Desktop 64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation Internet Explorer (Version = 8.0.7600.16385) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 1.93 Gb Total Physical Memory | 0.87 Gb Available Physical Memory | 45.29% Memory free 3.86 Gb Paging File | 2.59 Gb Available in Paging File | 67.07% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 121.97 Gb Total Space | 86.97 Gb Free Space | 71.30% Space Free | Partition Type: NTFS Drive D: | 176.02 Gb Total Space | 175.29 Gb Free Space | 99.59% Space Free | Partition Type: NTFS Computer Name: DELL-PC | User Name: Dell | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" () Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" () Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" () Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" () Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{FA2DE336-751A-4D07-85B0-BB2B50B75CE7}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\outlook.exe | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{E2836D49-48E2-4000-AFED-D94480EDAE64}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{4BB7A109-FDB5-45E3-9DB9-ECB2EA7B80EE}" = WinPatrol "{5972F3C3-5563-47D2-BEE3-1AFEBDD17DA2}" = ESET NOD32 Antivirus "{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007 "{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007 "{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 "Elantech" = ETDWare PS/2-x64 7.0.4.12_14Jul09_WHQL "HDMI" = Intel(R) Graphics Media Accelerator Driver [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{053E51D3-885D-425C-9586-EA5183C4C688}" = Function Keys "{26A24AE4-039D-4CA4-87B4-2F83217021FF}" = Java 7 Update 21 "{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver "{42929F0F-CE14-47AF-9FC7-FF297A603021}" = Dell Resource CD "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{543A4F31-9590-416A-A621-42CEB4C6A694}" = Battery Meter "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007 "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007 "{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007 "{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007 "{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader "{AA59DDE4-B672-4621-A016-4C248204957A}" = Skype™ 5.5 "{AC76BA86-7AD7-1033-7B44-AA0000000001}" = Adobe Reader X (10.0.1) "{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call "{E6CB6126-D120-4FB5-9D1B-E2E19003E66C}" = WSED "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{FEF06E73-A519-4510-8CF3-B66041B91D8A}" = EMSC "ENTERPRISE" = Microsoft Office Enterprise 2007 "InstallShield_{543A4F31-9590-416A-A621-42CEB4C6A694}" = Battery Meter "Mozilla Firefox 20.0.1 (x86 en-US)" = Mozilla Firefox 20.0.1 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "Ncell Connect" = Ncell Connect "VLC media player" = VLC media player 2.0.1 [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 09/05/2013 08:11:54 | Computer Name = Dell-PC | Source = RasClient | ID = 20227 Description = Error - 11/05/2013 08:20:42 | Computer Name = Dell-PC | Source = Application Error | ID = 1000 Description = Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e Faulting module name: mshtml.dll, version: 8.0.7600.16385, time stamp: 0x4a5bda8a Exception code: 0xc0000005 Fault offset: 0x004baf8c Faulting process id: 0xf50 Faulting application start time: 0x01ce4e3dc11df661 Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SysWOW64\mshtml.dll Report Id: 3245c73c-ba35-11e2-a187-001e101fe5e1 Error - 11/05/2013 08:26:58 | Computer Name = Dell-PC | Source = Application Error | ID = 1000 Description = Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e Faulting module name: mshtml.dll, version: 8.0.7600.16385, time stamp: 0x4a5bda8a Exception code: 0xc0000005 Fault offset: 0x004baf8c Faulting process id: 0xdd0 Faulting application start time: 0x01ce4e42030d2f50 Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SysWOW64\mshtml.dll Report Id: 1255041c-ba36-11e2-a187-001e101fe5e1 Error - 14/05/2013 01:38:33 | Computer Name = Dell-PC | Source = Application Error | ID = 1000 Description = Faulting application name: egui.exe, version: 5.2.7.0, time stamp: 0x4f576f07 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00003c2e00000004 Faulting process id: 0x9e8 Faulting application start time: 0x01ce50567b9cde14 Faulting application path: C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe Faulting module path: unknown Report Id: 83b76521-bc58-11e2-b83c-0024e8ea67a5 Error - 14/05/2013 01:38:50 | Computer Name = Dell-PC | Source = Application Error | ID = 1000 Description = Faulting application name: egui.exe, version: 5.2.7.0, time stamp: 0x4f576f07 Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b Exception code: 0xc0150010 Fault offset: 0x000000000006ee42 Faulting process id: 0x9e8 Faulting application start time: 0x01ce50567b9cde14 Faulting application path: C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 8daf2847-bc58-11e2-b83c-0024e8ea67a5 Error - 14/05/2013 15:44:17 | Computer Name = Dell-PC | Source = Application Error | ID = 1000 Description = Faulting application name: DCService.exe, version: 2.0.0.31, time stamp: 0x4be54f94 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x73b66a64 Faulting process id: 0x56c Faulting application start time: 0x01ce50be1dbacc7b Faulting application path: C:\ProgramData\DatacardService\DCService.exe Faulting module path: unknown Report Id: a987bb07-bcce-11e2-aff2-001e101f9843 Error - 16/05/2013 00:03:44 | Computer Name = Dell-PC | Source = RasClient | ID = 20227 Description = Error - 16/05/2013 00:03:47 | Computer Name = Dell-PC | Source = RasClient | ID = 20227 Description = Error - 16/05/2013 00:03:49 | Computer Name = Dell-PC | Source = RasClient | ID = 20227 Description = Error - 16/05/2013 00:03:50 | Computer Name = Dell-PC | Source = RasClient | ID = 20227 Description = [ System Events ] Error - 14/05/2013 12:23:52 | Computer Name = Dell-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2644615). Error - 14/05/2013 12:23:52 | Computer Name = Dell-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2345886). Error - 14/05/2013 12:33:47 | Computer Name = Dell-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2647753). Error - 14/05/2013 12:33:47 | Computer Name = Dell-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB979538). Error - 14/05/2013 12:33:47 | Computer Name = Dell-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2661254). Error - 14/05/2013 14:33:57 | Computer Name = Dell-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows 7 for x64-based Systems. Error - 14/05/2013 15:44:07 | Computer Name = Dell-PC | Source = Service Control Manager | ID = 7043 Description = The Windows Modules Installer service did not shut down properly after receiving a preshutdown control. Error - 14/05/2013 19:57:40 | Computer Name = Dell-PC | Source = Service Control Manager | ID = 7026 Description = The following boot-start or system-start driver(s) failed to load: cdrom Error - 15/05/2013 23:36:59 | Computer Name = Dell-PC | Source = Service Control Manager | ID = 7026 Description = The following boot-start or system-start driver(s) failed to load: cdrom Error - 16/05/2013 00:56:53 | Computer Name = Dell-PC | Source = Service Control Manager | ID = 7026 Description = The following boot-start or system-start driver(s) failed to load: cdrom < End of report >