. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 12/14/2011 4:00:53 PM System Uptime: 6/22/2013 3:24:49 PM (1 hours ago) . Motherboard: ASUSTeK Computer INC. | | CM6630_CM6730_CM6830. Processor: Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz | LGA1155 | 1595/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 917 GiB total, 777.608 GiB free. D: is CDROM () E: is Removable F: is Removable H: is CDROM (UDF) . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP230: 5/29/2013 9:15:52 AM - Installed Network64 RP231: 5/31/2013 8:13:46 AM - Windows Update RP232: 6/3/2013 5:36:03 PM - Windows Update RP233: 6/7/2013 8:19:58 AM - Windows Update RP234: 6/11/2013 8:43:48 AM - Windows Update RP235: 6/12/2013 6:28:52 PM - Windows Update RP236: 6/15/2013 1:15:36 PM - Windows Update RP237: 6/18/2013 4:57:40 AM - Windows Update RP238: 6/21/2013 6:41:25 AM - Windows Update . ==== Installed Programs ====================== . 64 Bit HP CIO Components Installer 6500_E709_eDocs 6500_E709_Help 6500_E709a 7-Zip 9.20 (x64 edition) Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.7) MUI Advanced Tactics Gold AI Manager AI Suite II Asmedia ASM104x USB 3.0 Host Controller Driver Asmedia ASM106x SATA Host Controller Driver ASUS Backup Wizard AsusVibe2.0 ATT-RC Self Support Tool ATT Management Agent att.net Internet Mail att.net Toolbar AVG 2013 Best Buy pc app bpd_scan BPDSoftware BPDSoftware_Ini BufferChm Camtasia Studio 7 Canon DIGITAL CAMERA Solution Disk Software Guide CANON iMAGE GATEWAY MyCamera Download Plugin CANON iMAGE GATEWAY Task for ZoomBrowser EX Canon MOV Decoder Canon MOV Encoder Canon MovieEdit Task for ZoomBrowser EX Canon PowerShot ELPH 100 HS_IXUS 115 HS Camera User Guide Canon Utilities CameraWindow DC 8 Canon Utilities CameraWindow Launcher Canon Utilities Movie Uploader for YouTube Canon Utilities MyCamera Canon Utilities PhotoStitch Canon Utilities ZoomBrowser EX Canon ZoomBrowser EX Memory Card Utility CCleaner Combat Command The Matrix Edition Combat Mission Battle for Normandy Combat Mission Shock Force Contrôle ActiveX Windows Live Mesh pour connexions ŕ distance Control ActiveX de Windows Live Mesh para conexiones remotas D3DX10 DAEMON Tools Lite Dawn of War - Dark Crusade Dawn of War - Soulstorm Dawn Of War - Winter Assault DawnOfWar Destinations DeviceDiscovery DocMgr DocProc Dropbox Fax Galerie de photos Windows Live Galería fotográfica de Windows Live GPBaseService2 Hearts of Iron III Hearts of Iron III - Their Finest Hour version 4.02 Hearts of Iron III: For the Motherland version 3.05 HP Customer Participation Program 14.0 HP Document Manager 2.0 HP Imaging Device Functions 14.0 HP Officejet 6500 E709 Series HP Smart Web Printing 4.60 HP Solution Center 14.0 HP Update HPDiagnosticAlert HPProductAssistant Intel(R) Management Engine Components IrfanView (remove only) Java 7 Update 21 Java Auto Updater John Tiller's Campaign Series Junk Mail filter update Malwarebytes Anti-Malware version 1.75.0.1300 MarketResearch Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft IntelliType Pro 8.2 Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Starter 2010 - English Microsoft Security Client Microsoft Security Essentials Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Mozilla Firefox 21.0 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP3 Parser (KB2721691) MSXML 4.0 SP3 Parser (KB2758694) MSXML 4.0 SP3 Parser (KB973685) Network64 NVIDIA 3D Vision Controller Driver 285.62 NVIDIA 3D Vision Driver 311.06 NVIDIA Control Panel 311.06 NVIDIA Graphics Driver 311.06 NVIDIA HD Audio Driver 1.3.18.0 NVIDIA Install Application NVIDIA PhysX NVIDIA PhysX System Software 9.11.0621 NVIDIA Stereoscopic 3D Driver NVIDIA Update 1.11.3 NVIDIA Update Components OCR Software by I.R.I.S. 14.0 OpenOffice.org 3.3 ProductContext Railroad Tycoon 2: Platinum Realtek Ethernet Controller Driver Realtek Ethernet Diagnostic Utility Realtek High Definition Audio Driver Scan Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Semper Fi 1.0 Sid Meier's Civilization V Sid Meier's Civilization V SDK Skype Click to Call Skype™ 6.1 SmartWebPrinting SolutionCenter Status Steam Strategic Command WWI The Great War 1914-1918 Toolbox TrayApp Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Visual Studio 2008 x64 Redistributables Visual Studio 2010 x64 Redistributables War in the Pacific Admiral's Edition WebReg Windows Live Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live Fotogalerie Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh - ActiveX-besturingselement voor externe verbindingen Windows Live Mesh ActiveX control for remote connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources WinSPWW2 World of Tanks v.0.7.0 . ==== Event Viewer Messages From Past Week ======== . 6/22/2013 5:51:25 AM, Error: Service Control Manager [7043] - The AVGIDSAgent service did not shut down properly after receiving a preshutdown control. 6/22/2013 3:27:46 PM, Error: Service Control Manager [7038] - The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: Logon failure: the specified account password has expired. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC). 6/22/2013 3:27:46 PM, Error: Service Control Manager [7000] - The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not start due to a logon failure. 6/22/2013 3:25:35 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied. 6/21/2013 6:41:58 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.153.332.0). 6/21/2013 6:41:52 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.153.161.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9607.0 Error code: 0x80070643 Error description: Fatal error during installation. 6/21/2013 3:50:23 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control. 6/20/2013 9:22:16 AM, Error: Service Control Manager [7034] - The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s). 6/19/2013 11:11:43 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.153.84.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9607.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 6/16/2013 4:33:23 AM, Error: Service Control Manager [7023] - The Security Center service terminated with the following error: The authentication service is unknown. 6/16/2013 4:33:22 AM, Error: Service Control Manager [7023] - The Windows Time service terminated with the following error: A system shutdown is in progress. . ==== End Of File ===========================