OTL Extras logfile created on: 6/25/2013 8:23:58 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\karen hastings\Downloads 64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.96 Gb Total Physical Memory | 1.55 Gb Available Physical Memory | 52.43% Memory free 6.14 Gb Paging File | 4.44 Gb Available in Paging File | 72.31% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 218.20 Gb Total Space | 166.13 Gb Free Space | 76.14% Space Free | Partition Type: NTFS Drive D: | 14.65 Gb Total Space | 3.59 Gb Free Space | 24.53% Space Free | Partition Type: NTFS Computer Name: TOMDELLSTUDIO | User Name: karen hastings | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 "VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data] "VistaSp2" = 83 F1 66 D8 AE 1F CC 01 [binary data] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\S-1-5-21-47174664-3960075461-1308926707-1000] "EnableNotifications" = 0 "EnableNotificationsRef" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "oobe_av" = 1 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 "DoNotAllowExceptions" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0FA8DB3D-5720-431C-A712-D5C093DBE173}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{579A21CF-C5DD-430C-B0D4-004B834DB1CF}" = lport=2869 | protocol=6 | dir=in | app=system | "{66FA84C7-E6F1-46C9-80EB-B61F242E0F36}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe | "{D479AD06-52AB-44EF-8183-1770371321F6}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{06B78598-5B1D-4025-9F95-3FA4BE68B50A}" = protocol=6 | dir=in | app=c:\program files (x86)\dell video chat\dellvideochat.exe | "{0D7EC05B-0766-47BB-8BA1-1DCA9E1105FD}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\vlc\vlc.exe | "{1B30DF52-B7FE-41B9-9EC6-2A9B834B93FA}" = protocol=6 | dir=in | app=c:\program files (x86)\itibiti soft phone\itibiti.exe | "{1CE2FB25-BF94-4819-A5E1-1D31E50C9090}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\pdvddxsrv.exe | "{1D3BAE80-7ADD-43BA-9BD7-C0E1C9C98590}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe | "{2765DADF-10F9-4E82-AE9E-3E00813386D4}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | "{2CE6FF8F-64FD-4FCD-B1A3-49F24514A53A}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe | "{33314873-B1FA-4372-956D-9E8A3F170AE8}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\advanced networking service\hnm_svc.exe | "{59FCC238-3F58-4466-9F1D-8301D29D5CF5}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\powerdvd.exe | "{5CC64A03-588B-4FAB-AB6B-50F6109F7594}" = protocol=17 | dir=in | app=c:\program files (x86)\dell remote access\ezi_ra.exe | "{67368368-F89C-422C-8DC0-DC5BB82247E3}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\advanced networking service\hnm_svc.exe | "{73391F1C-2BA7-42B2-BD3C-42B52A160DED}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\vlc\vlc.exe | "{76ABAD0E-017F-4609-A7C8-08505CA41B56}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe | "{7DC6C588-C4FF-4AA2-9A7B-4776D3C61F80}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe | "{879D32D2-7A40-4DEE-B1CE-8CA91D56C60B}" = protocol=17 | dir=in | app=c:\program files (x86)\realvnc\vnc4\winvnc4.exe | "{8DE8FFD8-A283-4320-9DB1-9663ED815F2F}" = protocol=6 | dir=in | app=c:\program files (x86)\dell video chat\dellvideochat.exe | "{979844D2-11FC-421B-8AB7-268DE6B5E015}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe | "{98DE5060-3E54-4D6B-906B-FF5DE7CDB8F6}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe | "{9D83678C-A061-40F8-B00F-ACE32892575A}" = protocol=17 | dir=in | app=c:\program files (x86)\dell video chat\dellvideochat.exe | "{A3F8802E-69FF-4D4B-B6CE-96EE06589A17}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe | "{C19494E8-7398-439F-876F-FF105537677C}" = protocol=6 | dir=in | app=c:\program files (x86)\dell remote access\ezi_ra.exe | "{C8BDFE07-1BDB-44F2-93A2-33D2905B66BB}" = protocol=6 | dir=in | app=c:\program files (x86)\realvnc\vnc4\winvnc4.exe | "{D1A689BF-7BB9-4BAF-A6D8-99F4B5150C2D}" = protocol=17 | dir=in | app=c:\program files (x86)\dell video chat\dellvideochat.exe | "{D6D5E8BC-3C9C-4882-B710-BF1E29F57183}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe | "{ECD1DEC4-7B97-44E0-BCEB-E45381614A06}" = protocol=17 | dir=in | app=c:\program files (x86)\itibiti soft phone\itibiti.exe | "{F945AD9E-C412-481B-9443-2CC09B96B55C}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe | "{FD332BB8-C10B-425B-BF02-A657BADE83F8}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe | "TCP Query User{AB134D40-2192-4995-88A0-9FF7D113D501}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe | "TCP Query User{B79A76C2-2591-4447-909D-C9C5064999EF}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe | "UDP Query User{2E82FE8A-E73A-44BC-9DCB-BC460D8819E3}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe | "UDP Query User{F3B75869-A016-462C-9FC3-17D8B796EBCE}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector "{02A5BD31-16AC-45DF-BE9F-A3167BC4AFB2}" = Windows Live Family Safety "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64) "{09350823-BE9F-4CC1-B621-C8F113F714D5}" = AVG 2013 "{0D87AE67-14EB-4C10-88A5-DA6C3181EB18}" = Windows Live Family Safety "{0E5D76AD-A3FB-48D5-8400-8903B10317D3}" = iTunes "{119EEB4B-F32F-4D71-B9C0-E42403F91C9A}" = AVG 2013 "{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant "{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables "{581F6FB0-46E6-42DA-98CC-ABB001386520}" = Motorola Mobile Drivers Installation 5.1.0 "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources "{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 "{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources "{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer "{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007 "{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007 "{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64) "{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{D0CB24F4-084F-40DE-B6B9-A03626E682F0}" = iCloud "{D70884EA-E2CE-4539-91DB-4766CC1E5F5F}" = Apple Mobile Device Support "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter "{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client "{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service "{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile "{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock "AVG" = AVG 2013 "Broadcom 802.11 Application" = Dell Wireless WLAN Card Utility "Creative OA008" = Integrated Webcam Driver (1.04.01.0601) "HP LaserJet Professional P1100-P1560-P1600 Series" = HP LaserJet Professional P1100-P1560-P1600 Series "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "SynTPDeinstKey" = Dell Touchpad [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{095B1DCF-5E8B-47EC-9B18-481918A731DB}" = Microsoft Default Manager "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{0E448256-D515-4C3E-A5BE-0A7B76CED5D4}" = hppP1100P1560P1600SeriesLaserJetService "{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{26A24AE4-039D-4CA4-87B4-2F83216031FF}" = Java(TM) 6 Update 31 "{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger "{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}" = Visual C++ 8.0 Runtime Setup Package (x64) "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery "{34B32B70-8081-11E2-89AF-B8AC6F98CCE3}" = Google Earth Plug-in "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery "{3787E303-2505-4A9B-83FF-3EDC6720234E}" = Street Atlas USA 2006 "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion "{53A19323-917A-4822-B27E-A57D1EF6E9FC}" = H&R Block Deluxe + Efile + State 2009 "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack "{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}" = Segoe UI "{67635FB6-2F63-4FFB-830B-D4C01597EBA4}" = Microsoft Office Suite Activation Assistant "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core "{7902E313-FF0F-4493-ACB1-A8147B78DCD0}" = HPSSupply "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform "{851E6149-233E-48DD-94F7-8E4BF571C1BB}" = Street Atlas USA 2006 "{853F464A-B2B8-404E-BA3E-B98FF6862C41}" = hppusgP1100P1560P1600Series "{89D20029-0578-4D8D-979A-695C8D868868}" = H&R Block Basic + Efile + State 2012 "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In "{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007 "{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3) "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker "{94CAC2F1-C856-47F4-AF24-65A1E75AEDB9}" = MotoHelper MergeModules "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English) "{97F4D62E-5AEB-4649-BABF-4712C6EF6845}" = DeductionPro 2009 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail "{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh "{A6BAEC8E-7AC1-4AE5-A720-61CE6EB9F438}" = Street Atlas USA 2006 "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer "{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}" = QuickTime "{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail "{C779648B-410E-4BBA-B75B-5815BCEFE71D}" = Safari "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CCE825DB-347A-4004-A186-5F4A6FDD8547}" = Apple Application Support "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{D0ABBA2C-484E-4644-ABB2-1BC881892E27}" = Street Atlas USA 2006 "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64 "{D371F551-0DB9-4CEC-844B-4C90CE91EA0B}" = hppLaserJetService "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources "{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger "{E8DD8C86-E233-4AE4-BB8A-C52D36D7756D}" = H&R Block Pennsylvania 2012 "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "Advanced Audio FX Engine" = Advanced Audio FX Engine "Dell Video Chat" = Dell Video Chat "HOMESTUDENTR" = Microsoft Office Home and Student 2007 "Itibiti_is1" = Knctr "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "Mozilla Firefox 21.0 (x86 en-US)" = Mozilla Firefox 21.0 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "WinLiveSuite" = Windows Live Essentials [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 6/25/2013 3:22:01 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0x9dc, application start time 0x01ce7174af2ae53d. Error - 6/25/2013 3:22:16 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0x125c, application start time 0x01ce7174b7c1fdfd. Error - 6/25/2013 3:22:30 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0x288, application start time 0x01ce7174c09b28cd. Error - 6/25/2013 3:22:45 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0xbdc, application start time 0x01ce7174c96893cd. Error - 6/25/2013 3:23:00 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0x1164, application start time 0x01ce7174d235d7bd. Error - 6/25/2013 3:23:19 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0x884, application start time 0x01ce7174daeb9c0d. Error - 6/25/2013 3:24:27 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0x10f0, application start time 0x01ce7175052b0a0d. Error - 6/25/2013 3:24:44 AM | Computer Name = TomDellStudio | Source = Application Error | ID = 1000 Description = Faulting application svchost.exe, version 6.0.6002.18111, time stamp 0x4acfb17d, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22, process id 0xe94, application start time 0x01ce71750fb3ffed. Error - 6/25/2013 3:28:09 AM | Computer Name = TomDellStudio | Source = WinMgmt | ID = 10 Description = Error - 6/25/2013 8:14:57 AM | Computer Name = TomDellStudio | Source = WinMgmt | ID = 10 Description = [ System Events ] Error - 6/25/2013 3:24:03 AM | Computer Name = TomDellStudio | Source = DCOM | ID = 10010 Description = Error - 6/25/2013 3:24:30 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7006 Description = Error - 6/25/2013 3:28:09 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7023 Description = Error - 6/25/2013 3:28:09 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7003 Description = Error - 6/25/2013 3:28:09 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7003 Description = Error - 6/25/2013 7:07:37 AM | Computer Name = TomDellStudio | Source = ACPI | ID = 327693 Description = : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly. Error - 6/25/2013 8:12:15 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7006 Description = Error - 6/25/2013 8:14:57 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7023 Description = Error - 6/25/2013 8:14:57 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7003 Description = Error - 6/25/2013 8:14:57 AM | Computer Name = TomDellStudio | Source = Service Control Manager | ID = 7003 Description = < End of report >