OTL Extras logfile created on: 7/10/2013 5:17:40 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Tim\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.25 Gb Total Physical Memory | 2.20 Gb Available Physical Memory | 67.82% Memory free 5.09 Gb Paging File | 4.10 Gb Available in Paging File | 80.65% Paging File free Paging file location(s): C:\pagefile.sys 2046 4092 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 119.23 Gb Total Space | 34.52 Gb Free Space | 28.95% Space Free | Partition Type: NTFS Drive E: | 60.26 Gb Total Space | 26.39 Gb Free Space | 43.79% Space Free | Partition Type: FAT32 Computer Name: TIM | User Name: Tim | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Quick Scan Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%* exefile [open] -- "%1" %* piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List] "139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DoNotAllowExceptions" = 0 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004 "445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005 "137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001 "138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002 "80:TCP" = 80:TCP:*:Enabled:qb1 "8019:TCP" = 8019:TCP:*:Enabled:QB2 "56723:TCP" = 56723:TCP:*:Enabled:qb3 "55353:TCP" = 55353:TCP:*:Enabled:qb4 "55354:TCP" = 55354:TCP:*:Enabled:qb5 "55355:TCP" = 55355:TCP:*:Enabled:qb6 "55356:TCP" = 55356:TCP:*:Enabled:qb7 "55357:TCP" = 55357:TCP:*:Enabled:qb8 "80:UDP" = 80:UDP:*:Enabled:qb11 "8019:UDP" = 8019:UDP:*:Enabled:qb12 "56723:UDP" = 56723:UDP:*:Enabled:qb13 "55353:UDP" = 55353:UDP:*:Enabled:qb14 "55354:UDP" = 55354:UDP:*:Enabled:qb15 "55355:UDP" = 55355:UDP:*:Enabled:qb16 "55356:UDP" = 55356:UDP:*:Enabled:qb17 "55357:UDP" = 55357:UDP:*:Enabled:qb18 [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Disabled:Microsoft Office Outlook -- (Microsoft Corporation) "C:\Program Files\Mobisynapse\Mobisynapse.exe" = C:\Program Files\Mobisynapse\Mobisynapse.exe:*:Disabled:Mobisynapse -- (Innovation Technology Inc.) "C:\Program Files\Mobisynapse\MobisynapseSyncHelper.exe" = C:\Program Files\Mobisynapse\MobisynapseSyncHelper.exe:*:Disabled:MobisynapseSyncHelper -- (Innovation Technology Inc.) "C:\WINDOWS\explorer.exe" = C:\WINDOWS\explorer.exe:*:Disabled:Windows Explorer -- (Microsoft Corporation) "C:\Program Files\Intuit\QuickBooks 2012\QBW32PremierWholesale.exe" = C:\Program Files\Intuit\QuickBooks 2012\QBW32PremierWholesale.exe:*:Enabled:QuickBooks Premier - Manufacturing and Wholesale Edition 2012 -- (Intuit Inc.) "C:\Program Files\Autodesk\Autodesk DWF Viewer\DWFViewer.exe" = C:\Program Files\Autodesk\Autodesk DWF Viewer\DWFViewer.exe:*:Enabled:Autodesk DWF Viewer -- (Autodesk, Inc.) "C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe" = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe:*:Enabled:QuickBooks Database Server Manager -- (Intuit) "C:\Program Files\AutoCAD 2002\acad.exe" = C:\Program Files\AutoCAD 2002\acad.exe:*:Enabled:Router-CIM AutoCAD -- (Autodesk, Inc.) "C:\Program Files\Intuit\QuickBooks 2012\QBDBMgrN.exe" = C:\Program Files\Intuit\QuickBooks 2012\QBDBMgrN.exe:*:Enabled:QuickBooks Database Manager -- (Intuit, Inc.) "C:\Program Files\Intuit\QuickBooks 2012\QBW32.EXE" = C:\Program Files\Intuit\QuickBooks 2012\QBW32.EXE:*:Enabled:QuickBooks Application -- (Intuit Inc.) "C:\Program Files\Intuit\QuickBooks 2012\DBManagerExe.exe" = C:\Program Files\Intuit\QuickBooks 2012\DBManagerExe.exe:*:Enabled:Quickbooks DB Manager Exe -- (Intuit Inc.) "C:\Program Files\Intuit\QuickBooks 2012\FileManagement.exe" = C:\Program Files\Intuit\QuickBooks 2012\FileManagement.exe:*:Enabled:Quickbooks File Management -- () "C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe" = C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe:*:Enabled:QuickBooks File Monitor Service -- (Intuit) "C:\Program Files\Common Files\Intuit\QuickBooks\QBLaunch.exe" = C:\Program Files\Common Files\Intuit\QuickBooks\QBLaunch.exe:*:Enabled:Quickbooks Launcher -- (Intuit Inc.) "C:\Program Files\Microsoft Office\Office12\GROOVE.EXE" = C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove -- (Microsoft Corporation) "C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE" = C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote -- (Microsoft Corporation) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{00534E10-FC2A-964A-2C61-BC78B574CDF1}" = CCC Help French "{043E837E-EF98-86FF-7813-C2A8FFFC9C67}" = CCC Help English "{06AE6506-C94F-B902-8286-4D554DC16A43}" = Skins "{08610298-29AE-445B-B37D-EFBE05802967}" = LWS Pictures And Video "{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended "{0CE163F0-BBBF-C778-79C0-258D92C73CA5}" = CCC Help Polish "{13D324E9-9DB1-478D-944C-28BBE1BB80DC}" = HP Officejet Pro 8500 A910 Help "{14BEBF02-A501-4A68-ABEB-286CCB28AE9F}" = HP Officejet Pro 8500 A910 Basic Device Software "{15634701-BACE-4449-8B25-1567DA8C9FD3}" = CameraHelperMsi "{160AD141-A0C3-C0C8-431C-850BCF9DC215}" = CCC Help Italian "{1651216E-E7AD-4250-92A1-FB8ED61391C9}" = LWS Help_main "{174A3B31-4C43-43DD-866F-73C9DB887B48}" = LWS Twitter "{21DF0294-6B9D-4741-AB6F-B2ABFBD2387E}" = LWS YouTube Plugin "{232DAAFB-09C4-2A1B-42B5-43ABF9D0D74E}" = CCC Help Thai "{25E202D1-D8E7-46AF-B4B0-157D9993A93E}" = QuickBooks "{267E5249-3486-7459-16A4-EDD6233024E4}" = CCC Help Japanese "{26A24AE4-039D-4CA4-87B4-2F83217025FF}" = Java 7 Update 25 "{27608481-8856-409A-A307-D62D9B84E33E}" = QuickBooks Premier: Mfg and Whsle Edition 2012 "{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) "{3191FC49-BCC8-11D4-888F-00E0298852F2}" = Router-CIM "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{3611CA6C-5FCA-4900-A329-6A118123CCFC}" = Bing Bar "{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime "{3B483070-E3F2-4E8E-8B75-B32384D7584F}" = HP Officejet Pro 8500 A910 Product Improvement Study "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}" = erLT "{40882DFF-5FE5-263F-1BB6-CD60829CD472}" = CCC Help Danish "{43D2A78D-184D-3BC5-3DDA-64FC7655FE28}" = CCC Help Spanish "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies "{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English) "{5783F2D7-0101-0409-0000-0060B0CE6BBA}" = AutoCAD 2002 "{5783F2D7-5001-0409-0002-0060B0CE6BBA}" = AutoCAD 2007 - English "{5C5778DB-3E5A-499D-865D-740E67D1F165}" = LogMeIn "{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}" = Apple Application Support "{6A69D94E-C569-4154-9643-72E94D1DDFDA}" = XPS Essentials Pack "{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}" = HP Update "{6F76EC3C-34B1-436E-97FB-48C58D7BEDCD}" = LWS Gallery "{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK "{71E66D3F-A009-44AB-8784-75E2819BA4BA}" = LWS Motion Detection "{72AFC80D-077D-8C4D-83C8-E333FF83CA8D}" = CCC Help Greek "{72D3240A-7763-41C2-AF67-C6838598B256}_is1" = MB4Outlook "{7670D32F-DAE6-4E49-8C8B-B3F08B5B1686}" = Microsoft SQL Server Native Client "{76AE3DCB-E5F6-49C2-BAD4-A4CE9CB39699}" = CCC Help Hungarian "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{7B3B60E4-D20B-89D5-14DC-EC4553BA1DDC}" = Catalyst Control Center Localization All "{81A6F461-0DBA-4F12-B56F-0E977EC10576}_is1" = PDF24 Creator 5.2.0 "{83C8FA3C-F4EA-46C4-8392-D3CE353738D6}" = LWS Launcher "{871B2A9D-0F12-44B3-88C1-E0CB10A232E4}" = HP Officejet Pro 8500 A910 Help "{8937D274-C281-42E4-8CDB-A0B2DF979189}" = LWS Webcam Software "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8FC44A80-059E-4358-BBB4-50FAEBED7627}" = QuickBooks Connection Diagnostic Tool "{8FF1B080-4BE2-4355-ABA6-7902494EA9C7}" = ArcGIS Explorer Desktop "{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12 "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007 "{90120000-0015-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007 "{90120000-0019-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007 "{90120000-001A-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}_ULTIMATER_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-040C-0000-0000000FF1CE}_ULTIMATER_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}_ULTIMATER_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007 "{90120000-0044-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}_ULTIMATER_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007 "{90120000-00BA-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007 "{90120000-0114-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}_ULTIMATER_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007 "{90120000-0117-0409-0000-0000000FF1CE}_ULTIMATER_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In "{91120000-002E-0000-0000-0000000FF1CE}" = Microsoft Office Ultimate 2007 "{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3) "{9D18F990-A784-9DD6-B68B-4B65E8D8B7A7}" = CCC Help Turkish "{9DAEA76B-E50F-4272-A595-0124E826553D}" = LWS WLM Plugin "{A0A73F59-28DA-2D0A-89FE-9791C1CAC91C}" = CCC Help Finnish "{A0FE0292-D3BE-3447-80F2-72E032A54875}" = Microsoft Visual Studio 2010 Tools for Office Runtime (x86) "{A1676074-ACA3-7C74-2CBD-1F49867634C1}" = CCC Help Chinese Standard "{A25FF1C0-80B6-4B8B-A551-DC525697A408}" = AMD APP SDK Runtime "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{A64B9690-AE50-11E6-4C21-E4D5F6FFF893}" = CCC Help Chinese Traditional "{A8B9B687-EF27-4C42-9D4F-C87C8B1BA8CB}_is1" = Mobisynapse "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.7) "{AEB9948B-4FF2-47C9-990E-47014492A0FE}" = MSXML 6.0 Parser "{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}" = @BIOS "{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime "{BCE7032E-2F2A-38BC-81E9-60421BF1E8C3}" = CCC Help Norwegian "{BDA207FD-0D72-C49C-BB8C-5D3123CE389D}" = CCC Help Czech "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{C2244623-F63F-1BE1-C2CC-C84E70F9B1B9}" = CCC Help Dutch "{C5D1CFF9-61E3-38A2-ADB8-3999F1360C8B}" = CCC Help Korean "{CA6BCA2F-EDEB-408F-850B-31404BE16A61}" = I.R.I.S. OCR "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{D02B307D-E56E-4BD6-BAB4-61A7EAA356FF}" = Unisys Scanner Driver "{D13062CE-E885-840C-508F-788272C5B60B}" = CCC Help Portuguese "{D1C2A6BA-63ED-ABA3-1B69-2971666B85E8}" = Catalyst Control Center InstallProxy "{D40EB009-0499-459c-A8AF-C9C110766215}" = Logitech Webcam Software "{D60B45D2-F30C-B3DC-E494-7AF0A069DBBE}" = CCC Help Swedish "{D81CE1E8-33F8-6EC3-242A-9ED206898851}" = CCC Help German "{DA7CCC63-CA53-3AD5-1095-D244BE5A1BA0}" = AMD Catalyst Install Manager "{E4FDE1AE-07E0-EE3E-3B14-90ED82529D13}" = CCC Help Russian "{E7084B89-69E0-46B3-A118-8F99D06988CD}" = Microsoft SQL Server VSS Writer "{EE0F02B4-C0BD-5B0B-037B-35F56F7E68D0}" = Catalyst Control Center "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{FA41199F-A50C-1772-D349-BC35F95A2BC8}" = ccc-utility "{FF167195-9EE4-46C0-8CD7-FBA3457E88AB}" = LWS Facebook "ACT!" = ACT! "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "AnswerWorks" = AnswerWorks Runtime "ArcGIS Explorer Desktop" = ArcGIS Explorer Desktop "Autodesk DWF Viewer" = Autodesk DWF Viewer "Carbonite Backup" = Carbonite "ErrorEND" = ErrorEND "Google Chrome" = Google Chrome "HijackThis" = HijackThis 2.0.2 "HTC_WModemDriver" = WModem Driver Installer "ie8" = Windows Internet Explorer 8 "IrfanView" = IrfanView (remove only) "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended "Microsoft SQL Server 2005" = Microsoft SQL Server 2005 "Microsoft Visual Studio 2005 Tools for Office Runtime" = Microsoft Visual Studio 2005 Tools for Office Runtime "Microsoft Visual Studio 2010 Tools for Office Runtime (x86)" = Microsoft Visual Studio 2010 Tools for Office Runtime (x86) "MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP "Rainbow Sentinel Driver" = Sentinel System Driver "ShockwaveFlash" = Macromedia Flash Player 8 "The Wood Explorer 2.0" = The Wood Explorer 2.0 "ULTIMATER" = Microsoft Office Ultimate 2007 "Volo View Express" = Volo View Express "Windows Media Format Runtime" = Windows Media Format 11 runtime "Windows Media Player" = Windows Media Player 11 "WMFDist11" = Windows Media Format 11 runtime "wmp11" = Windows Media Player 11 "Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0 "XpsEP" = XPS Essentials Pack 1.0 [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 7/10/2013 2:50:50 PM | Computer Name = TIM | Source = MsiInstaller | ID = 10005 Description = Product: Microsoft Security Client -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324. The arguments are: 1920, c:\Program Files\Microsoft Security Client\SymSrv.yes, Error - 7/10/2013 2:50:56 PM | Computer Name = TIM | Source = Microsoft Security Client Setup | ID = 100 Description = HRESULT:0x80070643 Description:. 0x80070643. Fatal error during installation. Error - 7/10/2013 2:51:38 PM | Computer Name = TIM | Source = MsiInstaller | ID = 10005 Description = Product: Microsoft Security Client -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324. The arguments are: 1920, c:\Program Files\Microsoft Security Client\SymSrv.yes, Error - 7/10/2013 2:51:43 PM | Computer Name = TIM | Source = Microsoft Security Client Setup | ID = 100 Description = HRESULT:0x80070643 Description:. 0x80070643. Fatal error during installation. Error - 7/10/2013 2:52:37 PM | Computer Name = TIM | Source = MsiInstaller | ID = 10005 Description = Product: Microsoft Security Client -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324. The arguments are: 1920, c:\Program Files\Microsoft Security Client\SymSrv.yes, Error - 7/10/2013 2:52:39 PM | Computer Name = TIM | Source = Microsoft Security Client Setup | ID = 100 Description = HRESULT:0x80070643 Description:. 0x80070643. Fatal error during installation. Error - 7/10/2013 3:05:18 PM | Computer Name = TIM | Source = Microsoft Security Client | ID = 5000 Description = Error - 7/10/2013 3:07:37 PM | Computer Name = TIM | Source = Microsoft Security Client Setup | ID = 100 Description = HRESULT:0x80070780 Description:. 0x80070780. The file can not be accessed by the system. Error - 7/10/2013 3:07:37 PM | Computer Name = TIM | Source = Microsoft Security Client | ID = 5000 Description = Error - 7/10/2013 5:56:30 PM | Computer Name = TIM | Source = QuickBooks | ID = 4 Description = An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2012": Unexpected empty payment txn data element encountered - merchAccnt#=, CTI=, clrStatus=uncleared, txnID=832A0-1369930172, lineTxnId=832A1-13699301 [ OSession Events ] Error - 10/31/2012 12:23:55 PM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 1628 seconds with 660 seconds of active time. This session ended with a crash. Error - 11/6/2012 10:21:01 AM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 1 seconds with 0 seconds of active time. This session ended with a crash. Error - 12/6/2012 12:28:57 PM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 437 seconds with 180 seconds of active time. This session ended with a crash. Error - 12/21/2012 11:40:35 AM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 898 seconds with 300 seconds of active time. This session ended with a crash. Error - 1/12/2013 11:27:57 AM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 1 seconds with 0 seconds of active time. This session ended with a crash. Error - 2/14/2013 10:29:06 AM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 3273 seconds with 360 seconds of active time. This session ended with a crash. Error - 4/24/2013 9:49:43 AM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 699 seconds with 360 seconds of active time. This session ended with a crash. Error - 6/12/2013 9:07:54 AM | Computer Name = TIM | Source = Microsoft Office 12 Sessions | ID = 7001 Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 3409 seconds with 1020 seconds of active time. This session ended with a crash. [ System Events ] Error - 7/10/2013 2:25:55 PM | Computer Name = TIM | Source = VolSnap | ID = 393236 Description = The shadow copy of volume C: was aborted because of a failed free space computation. Error - 7/10/2013 2:27:05 PM | Computer Name = TIM | Source = Service Control Manager | ID = 7000 Description = The Microsoft Antimalware Service service failed to start due to the following error: %%1920 Error - 7/10/2013 2:27:05 PM | Computer Name = TIM | Source = Service Control Manager | ID = 7000 Description = The Sentinel service failed to start due to the following error: %%20 Error - 7/10/2013 2:27:27 PM | Computer Name = TIM | Source = Sentinel | ID = 458756 Description = Error - 7/10/2013 2:34:51 PM | Computer Name = TIM | Source = Service Control Manager | ID = 7000 Description = The Microsoft Antimalware Service service failed to start due to the following error: %%1920 Error - 7/10/2013 2:34:51 PM | Computer Name = TIM | Source = Service Control Manager | ID = 7000 Description = The Sentinel service failed to start due to the following error: %%20 Error - 7/10/2013 2:35:13 PM | Computer Name = TIM | Source = Sentinel | ID = 458756 Description = Error - 7/10/2013 6:16:11 PM | Computer Name = TIM | Source = Service Control Manager | ID = 7034 Description = The BBUpdate service terminated unexpectedly. It has done this 1 time(s). Error - 7/10/2013 6:16:23 PM | Computer Name = TIM | Source = Service Control Manager | ID = 7034 Description = The QuickBooksDB22 service terminated unexpectedly. It has done this 1 time(s). Error - 7/10/2013 6:16:36 PM | Computer Name = TIM | Source = Service Control Manager | ID = 7034 Description = The QBCFMonitorService service terminated unexpectedly. It has done this 1 time(s). < End of report >