. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 8/18/2012 11:35:11 PM System Uptime: 7/27/2013 9:04:52 PM (2 hours ago) . Motherboard: Hewlett-Packard | | 1484 Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz | CPU | 2194/800mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 219 GiB total, 4.883 GiB free. D: is FIXED (NTFS) - 14 GiB total, 2.305 GiB free. E: is FIXED (FAT32) - 0 GiB total, 0.09 GiB free. F: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP153: 7/26/2013 8:22:23 PM - Installed iTunes RP154: 7/26/2013 11:41:43 PM - Malwarebytes Anti-Rootkit Restore Point RP155: 7/27/2013 12:49:41 AM - Restore Operation RP156: 7/27/2013 12:59:13 AM - Windows Update RP157: 7/27/2013 4:56:21 PM - Windows Update RP158: 7/27/2013 6:22:05 PM - Removed iTunes RP159: 7/27/2013 6:29:10 PM - Removed Apple Software Update RP160: 7/27/2013 6:37:31 PM - Removed Bonjour RP161: 7/27/2013 6:48:31 PM - Removed Apple Application Support RP162: 7/27/2013 7:19:17 PM - Removed Apple Mobile Device Support RP163: 7/27/2013 7:58:01 PM - Installed Adblock Plus for IE (32-bit and 64-bit) RP164: 7/27/2013 8:01:20 PM - Installed Adblock Plus for IE (32-bit and 64-bit) . ==== Installed Programs ====================== . µTorrent 7-Zip 9.20 (x64 edition) ActiveCheck component for HP Active Support Library Adblock Plus for IE (32-bit and 64-bit) Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Angry Birds Angry Birds Space Angry Birds Star Wars Any Video Converter Professional 5.0.7 Aurora 24.0a2 (x86 en-US) BS.Player PRO CBR CCleaner Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module ClamWin Free Antivirus 0.97.6 Connectify Hotspot ConvertHelper 2.2 Defraggler ESU for Microsoft Windows 7 ffdshow v1.3.4515 [2013-06-12] FLAC 1.2.1b (remove only) foobar2000 v1.2.9 Foxit Reader Glary Utilities Pro 2.56.0.1822 Google Chrome Google Update Helper Gtk+ Runtime Environment 2.12.9-2 Holotable 0.9.5 HP Customer Experience Enhancements HP Quick Launch HP Software Framework HP Support Assistant HPAsset component for HP Active Support Library Icaros 2.2.1 Intel(R) Control Center Intel(R) Graphics Media Accelerator Driver Intel® Matrix Storage Manager Java(TM) 6 Update 21 (64-bit) K-Lite Codec Pack 9.9.9 (64-bit) Malwarebytes Anti-Malware version 1.75.0.1300 Media Preview Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 MKVToolNix 6.3.0 MobiOne 2.3.2 (hot-fix 1) Mozilla Firefox 22.0 (x86 en-US) Mozilla Maintenance Service Mp3tag v2.57 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MUSHclient (remove only) PowerISO Realtek Ethernet Controller Driver For Windows 7 Realtek High Definition Audio Driver Realtek USB 2.0 Card Reader REALTEK Wireless LAN Software Recovery Manager Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Star Trek Legacy Star Trek Legacy Patch v1.2 Synaptics Pointing Device Driver Ultimate Windows Customizer UltraISO Premium V9.53 Unlocker 1.9.2 Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2836939) VC80CRTRedist - 8.0.50727.6195 VSO ConvertXToDVD . ==== Event Viewer Messages From Past Week ======== . 7/27/2013 9:26:34 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 7/27/2013 9:25:50 PM, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. 7/27/2013 7:48:40 PM, Error: Service Control Manager [7023] - The Windows Defender service terminated with the following error: The specified module could not be found. 7/27/2013 7:17:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect. 7/27/2013 7:17:16 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 7/27/2013 5:22:08 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft Security Essentials - KB2805304. 7/27/2013 5:20:08 PM, Error: Microsoft Antimalware [2001] - 7/27/2013 12:55:08 AM, Error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s). 7/27/2013 12:55:00 AM, Error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 7/27/2013 12:54:54 AM, Error: Service Control Manager [7034] - The MBAMScheduler service terminated unexpectedly. It has done this 1 time(s). 7/27/2013 12:54:47 AM, Error: Service Control Manager [7031] - The Block Level Backup Engine Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 7/27/2013 12:54:27 AM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143. 7/27/2013 10:48:21 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.155.311.0). 7/23/2013 9:52:30 PM, Error: volsnap [35] - The shadow copies of volume C: were aborted because the shadow copy storage failed to grow. 7/23/2013 12:25:36 AM, Error: Service Control Manager [7030] - The DefaultTabSearch service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. . ==== End Of File ===========================