. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 2/26/2012 12:05:09 PM System Uptime: 8/2/2013 7:54:20 AM (9 hours ago) . Motherboard: ASUSTeK Computer INC. | | Goldfish3 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | CPU 1 | 3000/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 37 GiB total, 14.194 GiB free. D: is CDROM () E: is CDROM () G: is Removable H: is Removable I: is Removable J: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: Description: USB Device Device ID: USB\VID_093A&PID_2620&MI_00\6&2031E6E9&0&0000 Manufacturer: Name: USB Device PNP Device ID: USB\VID_093A&PID_2620&MI_00\6&2031E6E9&0&0000 Service: . ==== System Restore Points =================== . RP577: 7/17/2013 3:27:39 AM - System Checkpoint RP578: 7/17/2013 3:52:15 AM - Software Distribution Service 3.0 RP579: 7/18/2013 3:51:38 AM - Software Distribution Service 3.0 RP580: 7/19/2013 4:30:13 AM - System Checkpoint RP581: 7/19/2013 2:38:19 PM - Software Distribution Service 3.0 RP582: 7/20/2013 2:38:04 PM - Software Distribution Service 3.0 RP583: 7/21/2013 2:10:53 AM - Software Distribution Service 3.0 RP584: 7/21/2013 2:38:09 PM - Software Distribution Service 3.0 RP585: 7/22/2013 12:47:31 AM - Removed iTunes RP586: 7/22/2013 12:52:34 AM - Removed QuickTime RP587: 7/22/2013 3:58:48 AM - Installed AVG 2013 RP588: 7/22/2013 3:59:50 AM - Installed AVG 2013 RP589: 7/23/2013 3:00:14 AM - Software Distribution Service 3.0 RP590: 7/23/2013 7:09:04 AM - Software Distribution Service 3.0 RP591: 7/23/2013 7:19:22 AM - Software Distribution Service 3.0 RP592: 7/24/2013 7:18:27 AM - Software Distribution Service 3.0 RP593: 7/25/2013 7:57:34 AM - System Checkpoint RP594: 7/26/2013 3:03:34 AM - Software Distribution Service 3.0 RP595: 7/26/2013 5:09:32 AM - Installed SpyHunter RP596: 7/27/2013 3:04:03 AM - Software Distribution Service 3.0 RP597: 7/28/2013 2:26:29 AM - Software Distribution Service 3.0 RP598: 7/29/2013 3:06:35 AM - Software Distribution Service 3.0 RP599: 7/30/2013 2:58:12 AM - Software Distribution Service 3.0 RP600: 7/30/2013 9:36:46 AM - Software Distribution Service 3.0 RP601: 7/31/2013 2:57:47 AM - Software Distribution Service 3.0 RP602: 7/31/2013 8:52:13 AM - Installed Driver Tool. RP603: 7/31/2013 6:33:40 PM - Removed SpyHunter RP604: 7/31/2013 6:46:37 PM - Software Distribution Service 3.0 RP605: 8/1/2013 5:47:16 AM - Software Distribution Service 3.0 RP606: 8/1/2013 6:03:39 AM - Software Distribution Service 3.0 RP607: 8/1/2013 6:17:25 AM - Software Distribution Service 3.0 RP608: 8/1/2013 2:34:05 PM - Restore Operation RP609: 8/1/2013 2:42:04 PM - Restore Operation RP610: 8/1/2013 2:48:12 PM - Restore Operation RP611: 8/2/2013 8:07:38 AM - Software Distribution Service 3.0 . ==== Installed Programs ====================== . 7-Zip 9.20 Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.7) Agere Systems PCI Soft Modem Anti-phishing Domain Advisor Apple Application Support Apple Mobile Device Support Apple Software Update AVG 2013 Bing Bar Bonjour CCleaner Coupon Alert Firefox Toolbar Driver Tool Facebook Video Calling 1.2.0.287 Free Download Manager 3.9.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB2756822) Hotfix for Windows XP (KB2779562) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) HP Officejet 4620 series Basic Device Software HP Officejet 4620 series Help HP Officejet 4620 series Product Improvement Study HP Photo Creations HP Update HPDiagnosticAlert I.R.I.S. OCR IB Updater 2.0.0.574 IB Updater Service Intel(R) Graphics Media Accelerator Driver InternetHelper1.5 Toolbar Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 1.0 Hotfix (KB2572066) Microsoft .NET Framework 1.0 Hotfix (KB2604042) Microsoft .NET Framework 1.0 Hotfix (KB2656378) Microsoft .NET Framework 1.0 Hotfix (KB979904) Microsoft .NET Framework 1.0 Security Update (KB2698035) Microsoft .NET Framework 1.0 Security Update (KB2742607) Microsoft .NET Framework 1.0 Security Update (KB2833951) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Professional Plus 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Security Client Microsoft Security Essentials Microsoft Software Update for Web Folders (English) 12 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Mozilla Firefox 22.0 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MyPC Backup Nero Media Player Nero OEM NeroVision Express 2 Norton PC Checkup PDFCreator RealDownloader RealNetworks - Microsoft Visual C++ 2008 Runtime RealNetworks - Microsoft Visual C++ 2010 Runtime RealPlayer Realtek High Definition Audio Driver RealUpgrade 1.1 Safe Saver Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Security Update for Microsoft Windows (KB2564958) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB2618444) Security Update for Windows Internet Explorer 8 (KB2647516) Security Update for Windows Internet Explorer 8 (KB2675157) Security Update for Windows Internet Explorer 8 (KB2699988) Security Update for Windows Internet Explorer 8 (KB2722913) Security Update for Windows Internet Explorer 8 (KB2744842) Security Update for Windows Internet Explorer 8 (KB2761465) Security Update for Windows Internet Explorer 8 (KB2792100) Security Update for Windows Internet Explorer 8 (KB2797052) Security Update for Windows Internet Explorer 8 (KB2799329) Security Update for Windows Internet Explorer 8 (KB2809289) Security Update for Windows Internet Explorer 8 (KB2817183) Security Update for Windows Internet Explorer 8 (KB2829530) Security Update for Windows Internet Explorer 8 (KB2838727) Security Update for Windows Internet Explorer 8 (KB2846071) Security Update for Windows Internet Explorer 8 (KB2847204) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB2834902) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2544893-v2) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2592799) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2621440) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2641653) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB2647518) Security Update for Windows XP (KB2653956) Security Update for Windows XP (KB2655992) Security Update for Windows XP (KB2659262) Security Update for Windows XP (KB2660465) Security Update for Windows XP (KB2661637) Security Update for Windows XP (KB2676562) Security Update for Windows XP (KB2685939) Security Update for Windows XP (KB2686509) Security Update for Windows XP (KB2691442) Security Update for Windows XP (KB2695962) Security Update for Windows XP (KB2698365) Security Update for Windows XP (KB2705219) Security Update for Windows XP (KB2707511) Security Update for Windows XP (KB2709162) Security Update for Windows XP (KB2712808) Security Update for Windows XP (KB2718523) Security Update for Windows XP (KB2719985) Security Update for Windows XP (KB2723135) Security Update for Windows XP (KB2724197) Security Update for Windows XP (KB2727528) Security Update for Windows XP (KB2731847) Security Update for Windows XP (KB2753842-v2) Security Update for Windows XP (KB2753842) Security Update for Windows XP (KB2757638) Security Update for Windows XP (KB2758857) Security Update for Windows XP (KB2761226) Security Update for Windows XP (KB2770660) Security Update for Windows XP (KB2778344) Security Update for Windows XP (KB2779030) Security Update for Windows XP (KB2780091) Security Update for Windows XP (KB2799494) Security Update for Windows XP (KB2802968) Security Update for Windows XP (KB2807986) Security Update for Windows XP (KB2808735) Security Update for Windows XP (KB2813170) Security Update for Windows XP (KB2813345) Security Update for Windows XP (KB2820197) Security Update for Windows XP (KB2820917) Security Update for Windows XP (KB2829361) Security Update for Windows XP (KB2834886) Security Update for Windows XP (KB2839229) Security Update for Windows XP (KB2845187) Security Update for Windows XP (KB2850851) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982665) TP-LINK Wireless Client Utility Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817563) 32-Bit Edition Update for Windows Internet Explorer 8 (KB2598845) Update for Windows Internet Explorer 8 (KB2632503) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2492386) Update for Windows XP (KB2641690) Update for Windows XP (KB2661254-v2) Update for Windows XP (KB2718704) Update for Windows XP (KB2736233) Update for Windows XP (KB2749655) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VS10RuntimeWin32 WebFldrs XP Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 WinRAR archiver . ==== Event Viewer Messages From Past Week ======== . 8/1/2013 6:00:42 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AVGIDSDriver AVGIDSShim Avgldx86 Avgtdix Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip 8/1/2013 6:00:42 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning. 8/1/2013 6:00:42 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 8/1/2013 6:00:42 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 8/1/2013 6:00:42 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning. 8/1/2013 6:00:42 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 8/1/2013 6:00:42 PM, error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning. 8/1/2013 6:00:42 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 8/1/2013 6:00:34 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E} 8/1/2013 6:00:13 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 8/1/2013 5:35:52 PM, error: Service Control Manager [7034] - The Media Center Receiver Service service terminated unexpectedly. It has done this 1 time(s). 7/31/2013 5:39:46 PM, error: Service Control Manager [7034] - The Computer Backup (JustCloud) service terminated unexpectedly. It has done this 2 time(s). 7/29/2013 8:24:18 PM, error: Service Control Manager [7034] - The Computer Backup (JustCloud) service terminated unexpectedly. It has done this 1 time(s). 7/29/2013 7:56:39 PM, error: Service Control Manager [7034] - The Computer Backup (MyPC Backup) service terminated unexpectedly. It has done this 1 time(s). 7/29/2013 6:03:30 PM, error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 7/29/2013 6:03:29 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect. 7/29/2013 6:03:19 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69} 7/29/2013 3:39:02 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.958.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070643 Error description: Fatal error during installation. 7/29/2013 3:38:48 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.155.997.0). 7/29/2013 3:37:33 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.155.997.0 Previous Signature Version: 1.155.958.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiVirus Update Type: Delta User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.9700.0 Previous Engine Version: 1.1.9700.0 Error code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems. 7/29/2013 3:37:33 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.155.997.0 Previous Signature Version: 1.155.958.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiSpyware Update Type: Delta User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.9700.0 Previous Engine Version: 1.1.9700.0 Error code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems. 7/29/2013 1:38:35 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: PCIIde 7/29/2013 1:38:28 AM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied. 7/29/2013 1:37:53 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume. 7/26/2013 12:14:32 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service. . ==== End Of File ===========================