-------------------------------------------------------------------------------- Welcome to WhoCrashed (HOME EDITION) v 3.06 -------------------------------------------------------------------------------- This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution. Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice. This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. If will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems. To obtain technical support visit www.resplendence.com/support Click here to check if you have the latest version or if an update is available. Just click the Analyze button for a comprehensible report ... -------------------------------------------------------------------------------- Home Edition Notice -------------------------------------------------------------------------------- This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features. Click here for more information on the professional edition. Click here to buy the the professional edition of WhoCrashed. -------------------------------------------------------------------------------- System Information (local) -------------------------------------------------------------------------------- computer name: CHRIS-8F370AB9F windows version: Windows XP Service Pack 3, 5.1, build: 2600 windows dir: C:\WINDOWS CPU: GenuineIntel Pentium(R) Dual-Core CPU E5400 @ 2.70GHz Intel586, level: 6 2 logical processors, active mask: 3 RAM: 2146611200 total VM: 2147352576, free: 2039517184 -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\WINDOWS\Minidump Crash dumps are enabled on your computer. On Tue 10/1/2013 6:54:02 AM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini100113-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x105AF3) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF905AF3, 0xFFFFFFFFB28489F8, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. On Tue 10/1/2013 6:54:02 AM GMT your computer crashed crash dump file: C:\WINDOWS\memory.dmp This was probably caused by the following module: win32k.sys (win32k+0x5506) Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF905AF3, 0xFFFFFFFFB28489F8, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. On Mon 9/30/2013 11:14:45 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini093013-02.dmp This was probably caused by the following module: win32k.sys (win32k+0x105AF3) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF905AF3, 0xFFFFFFFFB1C059F8, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. On Mon 9/30/2013 9:06:13 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini093013-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x157422) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF957422, 0xFFFFFFFFB2D55C00, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. On Thu 9/26/2013 7:49:03 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini092613-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x157422) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF957422, 0xFFFFFFFFB054EC00, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. On Wed 9/25/2013 9:16:35 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini092513-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x105AF3) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF905AF3, 0xFFFFFFFFB187A9F8, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- 6 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.